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Long Beach BMW - Service Center

Long Beach, CA

4.8
337 Reviews

337 Reviews of Long Beach BMW - Service Center

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September 22, 2024

Helpful, professional service. . I’ve purchased 4 vehicles from this dealership, all wonderful services. Attention to detail is valued. More

by sa.paris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Amador
Sep 29, 2024 -

Long Beach BMW responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 28, 2024

Jorge was amazing. He gave excellent service and went above and beyond to get my daughter her first car. I recommend his service to whoever is looking for a car. More

by T wei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Jul 02, 2024 -

Long Beach BMW responded

We're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

May 09, 2024

Bertha Martinez at BMW was the best, processional,experienced and knowledgeable. Very good service Thank you. More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bertha martinez
May 10, 2024 -

Long Beach BMW responded

Abe, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 22, 2023

I felt held in this process WITHOUT the hard sales push. Will def purchase again from here More

by michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier in service Matt & Ali in finance… Bishoy in sales all were phenomenal
Dec 27, 2023 -

Long Beach BMW responded

Hi Michelle, we are very happy to have provided you with such a positive experience! We hope to see you soon!

September 15, 2023

Excelente servicio y profesionalismo especialmente con Anthony More y May solo fui a arreglar mi carro y salí con carro nuevo More

by Almatejeda04@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony More y May
Sep 19, 2023 -

Long Beach BMW responded

Gracias por tomarse el tiempo para contarnos cómo lo hicimos. Esperamos poder servirle nuevamente en el futuro. ¡Esperamos que tengas un gran día!

Sep 19, 2023 -

Almatejeda04@aol.com responded

Gracias por la atención fue excelente mucho profesionalismo y contestaron todas mis presuntas

December 12, 2022

I just bought my first car recently at Bmw in long beach i had a great experience with the sales manager Tony Nguyen he was able to help me, he was very friendly i came out of the dealrship driving my civi More

by chachfrancisco92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
Dec 14, 2022 -

Long Beach BMW responded

Chachfrancisco92, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Long Beach BMW

September 26, 2022

Great service great people, The price was right, they treated me awesome, they met all my knees and answered all my questions More

by jj.salman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen my Client advisor, John who did the finance, and Marco the sales manager who put it all together.
Sep 29, 2022 -

Long Beach BMW responded

Jj.salman, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2022

I sHowed up to the dealership at my scheduled appt. time for JUST a oil change. A nice man took my car key and told me Mr. Domondon was busy with a customer and I can wait inside until he is done and wi More

by Hbchericody2
Recommend Dealer
No
Employees Worked With
Joshua Domodon
Sep 20, 2022 -

Long Beach BMW responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (877) 514-7977 at your earliest convenience to discuss how we can turn your experience into a positive one.

November 12, 2021

I have had my BMW serviced at Long Beach BMW for six years. During this time, Anthony has been my absolutely preferred service advisor. He has been informative, patient, helpful, and gone the extra mi More

by CAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 17, 2021 -

Long Beach BMW responded

Cac, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

July 29, 2021

Long Beach BMW always goes the extra mile to make sure their work is top tier and their customer service always excels. Love their friendly staff. More

by Miri Munoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Aug 14, 2021 -

Long Beach BMW responded

Miri Munoz, thank you for your kind review; we are happy to pass along your comments to the team here at Long Beach BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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