Long Beach BMW

DO NOT BUY FROM THIS DEALER...PLEASE, SAVE YOURSELF THE AGGRAVATION. SALES AND FINANCE MISLEAD YOU---SERVICE DEPARTMENT CANNOT FIX THE CAR EVER......PLEASE PUT YOUR HARD EARNED MONEY SOMEWHERE ELSE...THIS AGGRAVATION. SALES AND FINANCE MISLEAD YOU---SERVICE DEPARTMENT CANNOT FIX THE CAR EVER......PLEASE PUT YOUR HARD EARNED MONEY SOMEWHERE ELSE...THIS DEALERSHIP CHANGED OWNERS THE MONTH I BOUGHT MY CAR ___STAY AWAY FROM THEM.....(too much to type and aggravation is endless>>>>) More

Long Beach MINI (Long Beach BMW) made my new car purchase a real pleasure. They didn't pressure me to purchase anything I didn't want and made sure I was satisfied. They made sure to review many features o a real pleasure. They didn't pressure me to purchase anything I didn't want and made sure I was satisfied. They made sure to review many features of the car before I drove it away. I called back a few days after picking up my new car and they were prompt and courteous about answering my questions. I'm very happy with my car and would happily recommend this dealer to my friends and family. More

I have wanted a Mini for some years. Over Christmas, I test drove many cars in my price range and basically left the Mini test drives for last. My first Mini experience was at another dealership and it w test drove many cars in my price range and basically left the Mini test drives for last. My first Mini experience was at another dealership and it was no fun. The salesmen were snobs and not interested in exploring ways I could buy a Mini - if I didn't commit to their overpriced convertible, then they weren't interested in showing me anything else. It was not a good experience. But I was determined to get a Mini. I initially came in to the Long Beach dealership because of their website and how friendly and well-organized it. Based on that, I was willing to make the trek to Long Beach as opposed to a closer dealership (I'm in Culver City). It was the complete other end of a car buying experience. John's very knowledgeable about Minis and was most gracious to us, taking us on test drives of all the models and answering the boatload of questions I had. I was able to see most all of the color combos and trim packages I was interested in and it was an easy choice to do the deal with John. We waited a fairly long time for the credit check, financing, etc. and John again was just as pleasant as can be, talking with us and we were even able to bring in our dog...I look forward to the next time I am at this dealership - it was a terrific experience and I have already referred a couple of people to LB to look at Minis. More

I drove up to Long Beach BMW (my first visit) to see a CPO '05 M3 ZCP (competition package). I dealt first with Frank DeLoache over the phone, asking many questions, and then with Robbie Montinola for th CPO '05 M3 ZCP (competition package). I dealt first with Frank DeLoache over the phone, asking many questions, and then with Robbie Montinola for the test drive and final deal. Both men were extremely helpful and friendly and went out of their way to make the sales experience a good one. Overall I was treated like royalty by everyone at the dealership. I will definitely look first to Long Beach BMW when considering my next BMW. More

The general manager misrepresented this sale. The advertised and stated equipment on the car did not exist. The gm first admitted the mistake then later denied it. It took a lawsuit to get them to pa advertised and stated equipment on the car did not exist. The gm first admitted the mistake then later denied it. It took a lawsuit to get them to pay up. It's disgusting to know a BMW dealer would sell a car under false pretenses. After something this aggregious, no one should buy from this dealer. More

Not a good experience. I called the internet department and was told a price that I agreed on and confirmed that I could get buy rate on the lease and they packed the rate. I'd avoid these guys at all cost and was told a price that I agreed on and confirmed that I could get buy rate on the lease and they packed the rate. I'd avoid these guys at all costs. I was going to buy a 328i coupe w/sports package and bmw assist and was able to get a 328i coupe w/sports package, premium package, navigation, and ipod integration for the same payment they offered me. The buy rate makes a huge difference folks. Don't let the laid back vibe fool you. More

They did everything right, but the price for a new alternator was outrageous! Not just expensive, but ridiculously expensive. Will be finding another place to be having the work done now that the ca alternator was outrageous! Not just expensive, but ridiculously expensive. Will be finding another place to be having the work done now that the car is off warantee. More

Took my car for routine check up on my brakes, check it out and glaze it. Also complain of funny noise when starting engine in the morning, re set computer and now running fine. All work done under warrant out and glaze it. Also complain of funny noise when starting engine in the morning, re set computer and now running fine. All work done under warranty More

Sales experience was very pleasant on a hard to find vehicle. Was referred to LBBMW by Costco. I had a very good financing rate through Costco, 3.94% which LBBMW beat, 3.70% without me asking. I deal vehicle. Was referred to LBBMW by Costco. I had a very good financing rate through Costco, 3.94% which LBBMW beat, 3.70% without me asking. I dealt with Hank and Peter. For service on my wife's BMW I dealt with Anthony Moore who was personable and knowledgeable. I would and have recommended this dealership as I have bought 3 BMW's from them. More

I did an Internet order with Aaron for a new 330Ci ZHP. He was very knowledgeable in his products, communicated clearly and quickly.<br><br>When I went into the dealership to finalize the order Aaron was a He was very knowledgeable in his products, communicated clearly and quickly.<br><br>When I went into the dealership to finalize the order Aaron was a little late for my appointment (was helping another customer) but tried to make up for it in every way possible. He was very present to be around and made buying my new car a pleasure. I would defiantly buy my next car from him and Long Beach BMW.<br> More