Long Beach BMW

Terrific people! I was set to purchase an Audi Q5 over President's Weekend, but I decided to come check out a BMW X3 here at the last minute, I was glad I did! I clo I was set to purchase an Audi Q5 over President's Weekend, but I decided to come check out a BMW X3 here at the last minute, I was glad I did! I closed on a great deal for the X3 thanks to the hard efforts of my sales consultant Serge. He was very knowledgeable, thorough and very patient with all my questions and concerns. He also went to bat for me, and got me the best possible deal. Without Serge's guidance, I would not have bought this car. I also want to thank Melony for convincing me to come visit the dealership in the first place. Additionally, Ali in Finance was a straight-shooter and got my deal finalized efficiently. Overall, this dealership has a very classy, no pressure approach. When you come here, it feels more like a café rather than a car dealership. If anyone is in the market for an A-class car, I urge them to consider Long Beach BMW before making a final purchase decision! More

Nice Car Buying Experience. My buying experience was pleasant and low pressure. These are good people. I shopped for over a month to find this vehicle. Thank you to Pik Lee and h My buying experience was pleasant and low pressure. These are good people. I shopped for over a month to find this vehicle. Thank you to Pik Lee and his sales manager, Matt. More

James Sounders was extremely helpful in getting the vehicle The dealership is always very clean, the staff is very cordual, service is prompt the vehicle is always delivered always nice and clean. We definitely The dealership is always very clean, the staff is very cordual, service is prompt the vehicle is always delivered always nice and clean. We definitely recommend this dealership. More

Thank you I showed up without appointment and was well taken care of by Scott. the lady at the Loaner car desk was helpful with locating my insurance card onli I showed up without appointment and was well taken care of by Scott. the lady at the Loaner car desk was helpful with locating my insurance card online. Dropped off the care on Thursday evening and I did not hear anything from Scott until Friday evening. I had to call to find out if it was ready. 'Fault code for radiation flaps' was found this time. Not sure why it was not discovered with the first two services. I understand car is washed after the service? If washed, it was done poorly. Overall my experience was pleasant this time. Thank you More

Perry was Great! The only reason I am writing this review is because my car salesman, Perry, was fantastic. He was kind, he listened and understood what I needed. Ev The only reason I am writing this review is because my car salesman, Perry, was fantastic. He was kind, he listened and understood what I needed. Even when I made request that were difficult for him, he made a great effort and accomplished some, and what he couldn't, he was direct but nice about it. I also that he had good energy and didn't come off as too pushy. The finance guy, Tim, was also great to work with. He was patient, cooperative, and helped to make what could have been a tense situation very easy! More

Pleasant staff, from the person at the outside podium, to greet you, the service advisor, cashier, and even the loaner car staff, Great customer service. They show they value my business. I don’t mind drivin greet you, the service advisor, cashier, and even the loaner car staff, Great customer service. They show they value my business. I don’t mind driving a few miles from home when I can expect good service, even when there is a BMW dealer/service closer to where I live. More

Very good Customer Service, good atmosphere. Called the dealer Service Department, asked questions about paint warranty on a preowned vehicle I bought about about year and half ago, they were ve Called the dealer Service Department, asked questions about paint warranty on a preowned vehicle I bought about about year and half ago, they were very helpful and schedule an appointment to bring the car in. They took care of the paint issue on my front bumper and it was covered under the warranty. More

Excellent in and out service Being a drive in, James got me in and out in the shortest possible time. His technical knowledge and friendly disposition made the visit most pleasur Being a drive in, James got me in and out in the shortest possible time. His technical knowledge and friendly disposition made the visit most pleasurable. More

Amazing Customer Service Although a factory recall visit, the service was friendly and expeditious. MIGUEL RIVERA is a customer service savant who made my experience exception Although a factory recall visit, the service was friendly and expeditious. MIGUEL RIVERA is a customer service savant who made my experience exceptional. Class A. More

Great service, never too long wait time, offer loaner car.. efficient and friendly staff..Scott M. is always professional, personable, and pleasant to work with, cashiers and gals at loaner desk always car.. efficient and friendly staff..Scott M. is always professional, personable, and pleasant to work with, cashiers and gals at loaner desk always friendly and professional as well More