Long Beach BMW

Complete Satisfaction Had my wife's car towed in as it was leaking fluid. Turns out we needed an engine replacement as it was starved of oil (blown engine). Scott is a ve Had my wife's car towed in as it was leaking fluid. Turns out we needed an engine replacement as it was starved of oil (blown engine). Scott is a very professional, kind and thorough service advisor. We had the engine replace by BMW, all covered by warranty. I always request Scott when making a service appointment for my vehicles, because I know I will be in good hands. Thank you Scott for all you do. More

Awesome service I’ve been coming here for 20 years (Long Beach BMW around the corner location when it was family owned) the staff changes but the high quality of service remains. Beach BMW around the corner location when it was family owned) the staff changes but the high quality of service remains. More

Professional, friendly and outstanding customer service. Thank you for taking care of me. Looking back to coming back. The service to first responders was greatly appreciated. Thanks once again. :) Thank you for taking care of me. Looking back to coming back. The service to first responders was greatly appreciated. Thanks once again. :) More

The Service advisors are all knowledgeable and great to work with, And great team work always there to help each other with a smile when needed. work with, And great team work always there to help each other with a smile when needed. More

Even with the craziness with COVID-19, the staff at Long Beach BMW are a pleasure to work with. I was able to get my car in for maintenance right away and was blessed to get the same person who assisted me Beach BMW are a pleasure to work with. I was able to get my car in for maintenance right away and was blessed to get the same person who assisted me last time I came in needing work done. Thank you so much, Scott, for remembering me, being so thorough and kind despite the current circumstances. Even with the mask on, your smile and professionalism shone through. If you need maintenance on Mini or BMW, I would highly recommend visiting here. More

Our service Rep Manuel was just wonderful!! He was polite and very understanding when our sunroof was broken. He took the time to carefully explain all of our options in repairing the sunroof. GREAT GUY , and very understanding when our sunroof was broken. He took the time to carefully explain all of our options in repairing the sunroof. GREAT GUY , GREAT SERVICE !! More

James Sanders is the ONLY reason I go back for services Of both of my BMWs. Anyone one else I spoke to or ask anything about my vechicles has no Knowledge of anything so it feels basically like pulling t Of both of my BMWs. Anyone one else I spoke to or ask anything about my vechicles has no Knowledge of anything so it feels basically like pulling teeth. It is quite frustrating. And A few other service advisor that I get end up with for other jobs I needed done wasn't as Easy to deal with as James. More

Outstanding service, Professional Advisors, made me feel welcome as soon as I got to the door. Miguel was very kind and upheld BMW’s expectations! welcome as soon as I got to the door. Miguel was very kind and upheld BMW’s expectations! More

Both the service writer and technician were kind; to the point, I will return for my next service or repair. I will also refer to friends and family. point, I will return for my next service or repair. I will also refer to friends and family. More

The staff at the service location and parts department were very pleasant and helpful. Overall the service done to my 2002 bmw M3 went smoothly were very pleasant and helpful. Overall the service done to my 2002 bmw M3 went smoothly More