Long Beach BMW
Long Beach, CA
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I have always had good customer service in LB BMW Miguel Rivera was very welcoming very kind and helpful. They take care of my car and me too. I will continue doing my car service in LB BMW. Rivera was very welcoming very kind and helpful. They take care of my car and me too. I will continue doing my car service in LB BMW. More
Excellent fast service every time. Scheduled the appointment, requested a loaner and I was in and out in maybe less than 10 minutes. Miguel, texted me when the car was ready for pickup and provided appointment, requested a loaner and I was in and out in maybe less than 10 minutes. Miguel, texted me when the car was ready for pickup and provided all the detail information regarding the service. Great service! More
Sales (Edwin and Team) were very welcoming and truly made this an easy experience (was not expecting this to go as smoothly as it did). Definitely coming back for my next BMW. this an easy experience (was not expecting this to go as smoothly as it did). Definitely coming back for my next BMW. More
Miguel always provides top-notch service whenever my husband and I come in to get our car serviced or for any issue with our vehicle. He is always efficient, professional, friendly, and kind. Although husband and I come in to get our car serviced or for any issue with our vehicle. He is always efficient, professional, friendly, and kind. Although very busy, he takes the time to keep us appraised of any updates with respect to the timing as to when our car will be ready for pick up. We truly appreciate the extra measure of care he always extends to us. More
Brian Woolverton in service got my Mini in on very short notice and completed serviceI on the same day. I was planning a road trip and was expecting to have to cancel, pleasant surprise. Thanks Brian! notice and completed serviceI on the same day. I was planning a road trip and was expecting to have to cancel, pleasant surprise. Thanks Brian! More
Our advisor was kind, helpful, conscientious, and understood the car issue. She helped us get into a loaner and followed up once our car was ready the next day. understood the car issue. She helped us get into a loaner and followed up once our car was ready the next day. More
The service was great! They kept me informed about wait time and specific repairs I needed to get done. 10 out of 10 for Manny! Thanks, I will be back! time and specific repairs I needed to get done. 10 out of 10 for Manny! Thanks, I will be back! More
Manny Hernandez is very helpful and courteous. Highly recommended! I am very satisfied with the customer service and will recommend to my family and friends. recommended! I am very satisfied with the customer service and will recommend to my family and friends. More