Long Beach BMW
Long Beach, CA
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Service was great, Miguel helped me out with my service and answered all my questions. He noticed some areas on my car that visibly unappealing and fixed them at no charge. and answered all my questions. He noticed some areas on my car that visibly unappealing and fixed them at no charge. More
Sovann's service is EXCEPTIONAL! She kept me informed throughout the process and made sure all of my services needs and questions were met. I'm very pleased with Long Beach BMW/Mini. throughout the process and made sure all of my services needs and questions were met. I'm very pleased with Long Beach BMW/Mini. More
Oil change service was excellent. Didn’t expect a cleaned car when I picked it up. Anthony is smooth & professional and positive to deal with. Thank you! car when I picked it up. Anthony is smooth & professional and positive to deal with. Thank you! More
Service was promptly completed at a fair price. Anthony is a great service advisor and so very helpful. We used to drive all the way to Irvine for service because of a prior bad experience at Long Beach ye is a great service advisor and so very helpful. We used to drive all the way to Irvine for service because of a prior bad experience at Long Beach years ago. We decided to give them another try and have been happy. More
I took my BMW in to get serviced a few weeks ago and our service advisor, Angel, was very knowledgeable and made the process very simple. Although they had no service loaners available at the time, the proc service advisor, Angel, was very knowledgeable and made the process very simple. Although they had no service loaners available at the time, the process was still very easy and my car was done in a timely fashion. Thank you so much Angel for helping me and providing a tremendous service to my family and our car. More
Anthony ensured I was able to get a loaner vehicle and have my vehicle serviced sooner than I originally planned for. He had other personnel examine my tires so as to provide me input on whether tires we have my vehicle serviced sooner than I originally planned for. He had other personnel examine my tires so as to provide me input on whether tires were indeed needed. As a result I also bought a pair of tires yesterday. Everyone was helpful and made my experience a good one. More
Came in to top off oil, they let me know I was soon due for oil change service and minor recall needed to be attended to, they offered me a loaner and I was on my way. Picked up car next day at promised t for oil change service and minor recall needed to be attended to, they offered me a loaner and I was on my way. Picked up car next day at promised time, no muss no fuss. Great service! More
Mr. Saunders and BMW resolved my issue with the highest levels of professionalism. Mr. Saunders displayed the customer service that everyone should. Thanks for everything. levels of professionalism. Mr. Saunders displayed the customer service that everyone should. Thanks for everything. More
Five stars for the service advisor! Always provides excellent service. He’s courteous, listens well when it comes to customer’s need and takes the time to explain the work that will be performed on th excellent service. He’s courteous, listens well when it comes to customer’s need and takes the time to explain the work that will be performed on the car. More