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Long Beach BMW
Long Beach, CA
839 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 31, 2025
I recently leased a BMW i4 M50 from this dealership. After being given the runaround by another dealership, I emailed Long Beach BMW with a clear and specific request of my terms. Shortly thereafter I r After being given the runaround by another dealership, I emailed Long Beach BMW with a clear and specific request of my terms. Shortly thereafter I received a quote in my inbox along with a friendly text from the sales manager, completely meeting my reasonable terms, to which we agreed. Upon arriving at the dealer to finalize the paperwork, we discovered that the specific vehicle I had negotiated on had been in the process of selling to another customer. These things happen from time to time, and the true measure of customer service is how they respond in situations like this. A friendly salesperson approached me, explained the situation, and presented me with alternative vehicles that had more options, offering them at the same price. I selected a car that was at a sister dealer 45 minutes away, and they immediately sent someone to pick up the car. While I waited, I was able to complete my paperwork and then catch March Madness on my phone. The salesperson, Andy, checked in with me on a regular basis until my car arrived. It was washed and cleaned, and then Andy gave me a tour of the car before I drove off. I am so pleased to have done business with Long Beach BMW. They’ve won a long term customer! More
by Jonathan LaCour
Employees Worked With
Andy
March 05, 2025
My salesman Wael and manager Tony got me the car I wanted and worked with me somewhat on price and with trade in. Special thanks to Wael for explaining the X5 features in detail to my wife prior to leaving d and worked with me somewhat on price and with trade in. Special thanks to Wael for explaining the X5 features in detail to my wife prior to leaving dealership. More
by james
Employees Worked With
Wael
March 01, 2025
The buying process was smooth and hassle-free, with excellent customer service and a seamless transaction. However, it seems as if the staff lacked knowledge about electric vehicles in general, which m excellent customer service and a seamless transaction. However, it seems as if the staff lacked knowledge about electric vehicles in general, which made it difficult to get detailed information when doing a comparison to what’s available on the market. Still, a great overall experience! More
by Jermaine1026
Employees Worked With
Robert Behr and Genni for finance
February 26, 2025
Talking with Will, Deniz, and Patricia was great they went above and beyond and exceeded my expectation to help me purchase my car. I live 6 hours away and was really dreading the drive and they just off went above and beyond and exceeded my expectation to help me purchase my car. I live 6 hours away and was really dreading the drive and they just offer to drive the car up to me and make it work. Then entire process was stress free and painless! Shout out to Deniz for driving my car there safely and guiding me through the entire process. More
by MINHLYTI
Employees Worked With
Deniz, Will, Patricia
February 18, 2025
We had a fantastic experience with ADRIAN KANOHO-VASQUES at Long Beach BMW! Adrian listened to what we were looking for and helped us find the exact car we wanted. We went in just to look, but his professio at Long Beach BMW! Adrian listened to what we were looking for and helped us find the exact car we wanted. We went in just to look, but his professionalism and patience in answering every question we had contributed to us leaving with our second car from this very location. Thank you so much. More
by Aaron
Employees Worked With
ADRIAN KANOHO-VASQUES
February 17, 2025
I appreciated the approach that Long Beach BMW took when offering me a used CPO BMW. My advisor, Adrian, was great. He was very knowledgeable, professional, and worked with what I was willing to include w offering me a used CPO BMW. My advisor, Adrian, was great. He was very knowledgeable, professional, and worked with what I was willing to include within my purchase. It was obvious that he wanted to make a deal that worked for both of us, which I appreciated. I recommend checking them out, especially compared to other BMW dealers within the South Bay. More
by alexander.bau
Employees Worked With
Adrian Kanoho
February 06, 2025
Long Beach BMW has done it AGAIN! !! This was still the absolute best experience I have ever had buying a new car. My Client Advisor/Sales Dynamo Melony Svang was awesome. Melony is e !! This was still the absolute best experience I have ever had buying a new car. My Client Advisor/Sales Dynamo Melony Svang was awesome. Melony is extremely knowledgeable, helpful, and talented. Her experience and expertise about my new 2024 BMW 530i and my ALL NEW 2025 BMW 330i was invaluable. Melony told me she had the perfect car for me and she was RIGHT!!! Melony made everything easy and comfortable, answering every question and addressing all of my concerns. She is also surrounded with the best support staff in the business; Tim Soeung, General Manager, Javier “Wheeler Dealer” Hernandez, Sales Manager and the Queens of Finance, Sandy Morcos and Gina Alloulo. By making everything flow like clockwork, they made this the most fun and memorable automobile purchase ever. This dealership is on fire, Long Beach BMW is all about EXCELLENCE!!! Thank You again Long Beach BMW for the ultimate buying experience delivering two of the finest cars on the planet. More
by mgayden
Employees Worked With
Melony Svang, Tim Seoung, Javier Hernandez, Gina Alloulo, Sandy Morcos
