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Lone Star Toyota of Lewisville
Lewisville, TX
741 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 12, 2023
Despite the many tactics used to pressure me into spending more over a long and drawn out purchase process, the team were mostly polite and respectful. spending more over a long and drawn out purchase process, the team were mostly polite and respectful. More
by titus
Employees Worked With
Thomas Mathew
September 11, 2023
I have taken my car to Lonestar for several years. I am always pleased with the quality of service that I receive. My last visit was no exception. I had the privilege of working with a Chris who was I am always pleased with the quality of service that I receive. My last visit was no exception. I had the privilege of working with a Chris who was most helpful! Thank you for outstanding customer service. More
by Sistagirl
Employees Worked With
Chris Evans
September 10, 2023
Caleb is a top notch salesman & overall great person. at Toyota Lewisville; and in the service department, Chris and Juan are awesome too! We appreciate the improvements they have made especially in the at Toyota Lewisville; and in the service department, Chris and Juan are awesome too! We appreciate the improvements they have made especially in the service dept., Especially in Customer Service, with their app that lists and tiers any recommended services and/or repairs and with their knowledge and communication! Thank you for bringing us back to a better dealership. Sent and see Retraction statement regarding Service Center (not salesman, Caleb, or other in sales.) More
by mcbates
Employees Worked With
Chris in srvc, Juan & Rob, the service Assistant Manager, Caleb Okeke
August 16, 2023
Today, I have bad experience with Lone Star Toyota Lewisville. All the hybrid vehicles Overall price + Market adjustment [$5000]. After pandemic all the vehicles prices are selling higer price. Now Lewisville. All the hybrid vehicles Overall price + Market adjustment [$5000]. After pandemic all the vehicles prices are selling higer price. Now, they are using new strategic called as market adjustment. More
by Raja
Employees Worked With
Melissa Aguirre
August 14, 2023
Initially I thought maybe I’d found a good dealer. We purchased two new vehicles in one week. For the Tundra they gave me one key to start the truck and when I asked about the other they said I could We purchased two new vehicles in one week. For the Tundra they gave me one key to start the truck and when I asked about the other they said I could pick it up in a few days. After a week I was told Toyota would mail me one. WARNING: certain models from Toyota only come with a single key, with the second to be delivered 8-12 months later. This dealer was not truthful, and has since ignored my attempts to come to an agreement. One key for a new vehicle is unacceptable. I guess this place is no different in terms of being dishonest and rude once a sale is made. More
by Timr
Employees Worked With
Brandon Wilson
August 09, 2023
Had a recall and chose the closest dealer and not the one I found my suv. They were receptive to taking care of recall. Will use them from now on. I found my suv. They were receptive to taking care of recall. Will use them from now on. More
by Yarkim
Employees Worked With
Stefan walton
