Lone Star Toyota of Lewisville
Lewisville, TX
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Best buying experience I've ever had. My salesman was very patient and professional. I didn't feel pressured at all during the entire process. The entire staff seemed to all be excited about working th very patient and professional. I didn't feel pressured at all during the entire process. The entire staff seemed to all be excited about working there and made me feel very welcome. They have a deli there that has some great coffee. More
Don't come to this dealership. The manager in charge of the service department has a bad temper and he has given me and other customers a horrible attitude. He needs anger management classes. Also the rest the service department has a bad temper and he has given me and other customers a horrible attitude. He needs anger management classes. Also the rest of the people that work in service are rude, unfriendly, unhelpful and will try and swindle you if you aren't paying any attention. Stay away from this hole!! More
1. They are the most dishonest dealership I have ever done business with. They misrepresented facts about the vehicle and packages installed on the vehicle. 2. They changed the sale price on the vehi done business with. They misrepresented facts about the vehicle and packages installed on the vehicle. 2. They changed the sale price on the vehicle when it went to financing. 3. They changed the contract, forged my name and resubmitted it to Toyota Financial. Stay away as these guys are the xxxx of the earth. More
When I found this website one day before I visited the dealership, I felt pretty depressed as I was very likely to buy a 2005 Camry LE from this dealership if they did not play game with me. Luckily, the dealership, I felt pretty depressed as I was very likely to buy a 2005 Camry LE from this dealership if they did not play game with me. Luckily, the deal went smoothly. Here is my story.<br><br>We had two Honda for the past ten years and were interested to see how Toyota can compare with Honda. We first decided the 2005 Camry LE with silver color was our top choice. Then sent out a quote to all Toyota dealer within DFW area. Within one day, almost all dealerships returned emails, some with quote and some required more information. As we had a bad experience with a Honda salesperson who just could honor his quote when we arrived the Honda dealership, I specifically mentioned in my email: DON'T play game and give me the final price to drive out of door. I also did not like dealership bother me and left no real contact phone number. <br><br>Still surprisingly I got a call from Steve McKoon at Toyota of Lewisville. Although I don't like to be disturbed, I was still appreciated his persistence. From my experience, this kind of salesperson is always pretty good as he/she can go extra mile to find out what customer want. After discussing with Steve what our expectation, he emailed the quote meeting our expectation a couple of hours latter. I am sorry I am not going to reveal this price as Toyota $1000 rebate may disappear and their price may change. I just don't want to give you a wrong expectation when you see my posting. But all I can tell you is the price was quite competitive in the market. My way to do business is if salesperson treats me well and I will bring him my business. <br>The next day, my wife and I went to the dealership. To my surprise, the car we were interested had been parked in front of the door. After short test drive with Steve, we decided to buy the car and sign the contract. When Steve gave me the final price of the car, the real price was even a little bit lower than the price he quoted me. Usually we don't want to buy any additional option whenever we bought a new car. As he did such excellent job not to play game with us, we added a couple of unnecessary options to the car just to give back them some profit margin. From the time we drove in the dealership to the time we drove out with the brand new car, it took about one and half hours and we felt very happy with the whole transaction. <br><br>Overall, here is my suggestion if you try to avoid painful hassle process to buy a new Toyota.<br>1) Quote online via email. Always request final drive out price. You won't bother to contact the dealerships if they can not provide a good price.<br>2) Know you exactly what you want and what you expectation. For most of people, it is always a bad idea to try to buy a new car without extensive research to know what's are standard and what's a good price.<br>3) Go with standard options. <br>4) Finance through your credit union or bank. It will be long process if you decide to finance through dealership, not mention so many miserable stories from Dateline or 20/20.<br>5) Bring your own calculator. Luckily, my math is good enough to calculate some key numbers just using my mind. <br>6) Make an appointment and always be on time. Every customer hates to see his/her salesperson to take care of two different customers at the same time. <br><br>Finally, we felt good in our Camery purcharse experience and wish good luck to every one. More