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Lone Star Toyota of Lewisville

Lewisville, TX

4.4
734 Reviews

1547 Stemmons Fwy

Lewisville, TX

75067

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Showing 734 reviews

February 16, 2012

My overall experience with Toyota of Lewisville was exceptional. The fleet manager Mike Warren and the new car sales manager Austin Arledge were very knowledgeable and straightforward throughout the e More

by cnguyen1823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Arledge, Mike Warren
Sep 04, 2012 -

Lone Star Toyota of Lewisville responded

Thank you for your feedback on your visit- We greatly appreciate your business. If you have any suggestions to make your experience more enjoyable, I would welcome a call. Thank you, Scott Fly, General Manager Toyota of Lewisville 1547 S. Stemmons Fwy Lewisville, TX 75067 www.toyotaoflewisville.com

February 12, 2012

I have purchased over 7 new cars in my life. I have met some pretty shady sales people along the way. The service I got this time around was just fantastic. My wife contacted Toyota Lewisville and spoke to More

by madeusafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Allen ,Henry Vintura ,
Sep 04, 2012 -

Lone Star Toyota of Lewisville responded

Thank you for your feedback on your visit- We greatly appreciate your business. If you have any suggestions to make your experience more enjoyable, I would welcome a call. Thank you, Scott Fly, General Manager Toyota of Lewisville 1547 S. Stemmons Fwy Lewisville, TX 75067 www.toyotaoflewisville.com

January 30, 2012

This salesmanager, Austin Arledge insulted me saying not to visit his dealership anymore just because I ask for a lower price than he quoted for a vehicle. This is not good customer service. More

by geobib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Austin Arledge
Sep 04, 2012 -

Lone Star Toyota of Lewisville responded

Thank you for your feedback on your visit- It is imperative for us to hear what the customers' experiences are so we can improve, particularly when we have offended a customer. Would you please contact me and share with your experience? Thank you, Scott Fly, General Manager Toyota of Lewisville 1547 S. Stemmons Fwy Lewisville, TX 75067 www.toyotaoflewisville.com

January 17, 2012

I purchased my 2005 4 Runner from this dealership new. My 4 Runner has been serviced at the dealership since I purchased. I have found repairs to be done timely & will continue having my vehicle serviced More

by dbeynon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Groseclose
Sep 04, 2012 -

Lone Star Toyota of Lewisville responded

Thank you for your feedback on your visit- We greatly appreciate your business. If you have any suggestions to make your experience more enjoyable, I would welcome a call. Thank you, Scott Fly, General Manager Toyota of Lewisville 1547 S. Stemmons Fwy Lewisville, TX 75067 www.toyotaoflewisville.com

January 09, 2012

Contact with the General Manager. Great customer service. Fred did great trying to find me a vehicle. I'm fully satisfied with the turn out and this dealership will try to resolve everything possi More

by meganliedtome
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
General Manager
Sep 04, 2012 -

Lone Star Toyota of Lewisville responded

Just checking in with you to see how your purchase process is going. Please let me know if you need any additional information. Thank you, Scott Fly, General Manager Toyota of Lewisville 1547 S. Stemmons Fwy Lewisville, TX 75067 www.toyotaoflewisville.com

September 06, 2011

I like how prompt the service department is on greeting me when I get there and how they explain what needs to be done and the cost without making feel uncomfortable and taken advantage of, which I wasn't. More

by herberthisfrogs5789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 04, 2012 -

Lone Star Toyota of Lewisville responded

Thank you for your feedback on your visit and your kind words- Please contact me if you have any suggestions to make your visit more enjoyable. Thank you, Scott Fly, General Manager Toyota of Lewisville 1547 S. Stemmons Fwy Lewisville, TX 75067 www.toyotaoflewisville.com

July 14, 2011

I do NOT recommend this dealership. They care more about money than good customer service. I have faulty parts that went out way before they should have.(Toyota even issued a bulletin about it.) They are c More

by dtoombs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike, service manager
June 04, 2011

I have been offered $33,500.00 for toyota siena XLE model with navigation. When i have accepted the offer and ready to buy the car, Austin Ledger, price controller came and forcing me to buy the maroon color More

by salar_m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
austin ledger
Sep 04, 2012 -

Lone Star Toyota of Lewisville responded

Thank you for your feedback on your visit- It is imperative for us to hear what the customers' experiences are so we can improve. We understand everyone wants a great deal on a vehicle and we strive to get you a competitive and realistic price. This price usually reflects what is available. I am not sure how we "forced" you to take a maroon vehicle. Perhaps we offered you that price on a stock unit and a higher price on the color of your choice? Would you please contact me and share with me what we can do to better assist you with your purchase process? Thank you, Scott Fly, General Manager Toyota of Lewisville 1547 S. Stemmons Fwy Lewisville, TX 75067 www.toyotaoflewisville.com

April 29, 2011

I have never posted a rating or a comment on a business, but Toyota of Lewisville definitely deserves some applause for a "Job Well Done." I needed to purchase a new Camry recently because my daughter was More

by pdyzzl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gonzales, Preston Baird
Sep 04, 2012 -

Lone Star Toyota of Lewisville responded

Thank you for your feedback on your visit and your kind words- Please contact me if you have any suggestions to make your visit more enjoyable. Thank you, Scott Fly, General Manager Toyota of Lewisville 1547 S. Stemmons Fwy Lewisville, TX 75067 www.toyotaoflewisville.com

December 01, 2010

I originally got a price from the dealership and after I told them of a better price they said they would match it and in fact beat it by $200. When I called them to make sure of the price as I was driving More

by bobwarner2001
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Numerous employees
Sep 04, 2012 -

Lone Star Toyota of Lewisville responded

Thank you for taking the time to write a review your sales experience at Toyota of Lewisville, our dealership participates in the DealerRater Certified Dealer Program. We strive to provide outstanding customer service to every customer. In reading your response I realize you did not share that experience. Purchasing a new vehicle should be a good experience and leave you with a great feeling about our organization and vehicles we sell. Please contact me at your earliest convenience. Sincerely, Scott Fly, General Manager Toyota of Lewisville 1547 S. Stemmons Fwy Lewisville, TX 75067 www.toyotaoflewisville.com