Lone Star Toyota of Lewisville
Lewisville, TX
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My overall experience with Toyota of Lewisville was exceptional. The fleet manager Mike Warren and the new car sales manager Austin Arledge were very knowledgeable and straightforward throughout the e exceptional. The fleet manager Mike Warren and the new car sales manager Austin Arledge were very knowledgeable and straightforward throughout the entire process. I was able to purchase a new Toyota Camry within my price range. I have sent 3 family members to them and they all purchased a vehicle as well. They were welcoming to my questions and provided me the information I needed to make a smart purchase. I would recommend this dealership to everyone. Thank you for your help C More
I have purchased over 7 new cars in my life. I have met some pretty shady sales people along the way. The service I got this time around was just fantastic. My wife contacted Toyota Lewisville and spoke to some pretty shady sales people along the way. The service I got this time around was just fantastic. My wife contacted Toyota Lewisville and spoke to Mr. Allen who was very understanding of our concerns about purchasing a new car. He took the time to listen to our horrible experiences and made it very clear to us that he would change our perception of auto dealers. Mr. Allen in several occassions stressed to us that he would get everything we set out to accomplish . These guys made us Toyota Fans for life. Mr. Allen and Mr. Vintura are 100% genuine and had our best interest at heart. My wife loves her new 4-Runner . I love that fact that I was treated like a human being.. To the staff and management at Toyota of Lewisville Thank you , Hussain Family More
This salesmanager, Austin Arledge insulted me saying not to visit his dealership anymore just because I ask for a lower price than he quoted for a vehicle. This is not good customer service. to visit his dealership anymore just because I ask for a lower price than he quoted for a vehicle. This is not good customer service. More
I purchased my 2005 4 Runner from this dealership new. My 4 Runner has been serviced at the dealership since I purchased. I have found repairs to be done timely & will continue having my vehicle serviced My 4 Runner has been serviced at the dealership since I purchased. I have found repairs to be done timely & will continue having my vehicle serviced without hesitation. I would purchase another 4 Runner from Toyota of Lewisville. There service has been exceptional. More
Contact with the General Manager. Great customer service. Fred did great trying to find me a vehicle. I'm fully satisfied with the turn out and this dealership will try to resolve everything possi service. Fred did great trying to find me a vehicle. I'm fully satisfied with the turn out and this dealership will try to resolve everything possible with in their hands. GM kept his promise. I would recommend this dealership to friend and family. More
I like how prompt the service department is on greeting me when I get there and how they explain what needs to be done and the cost without making feel uncomfortable and taken advantage of, which I wasn't. me when I get there and how they explain what needs to be done and the cost without making feel uncomfortable and taken advantage of, which I wasn't. More
I do NOT recommend this dealership. They care more about money than good customer service. I have faulty parts that went out way before they should have.(Toyota even issued a bulletin about it.) They are c money than good customer service. I have faulty parts that went out way before they should have.(Toyota even issued a bulletin about it.) They are clearly a manufacturer's defect, but they refuse to replace them even though I have an extended warranty. Other dealerships are doing so out of good will to their customers. I also recently knocked the driver's side mirror off my car. The part had to come from Toyota to match the paint color -- $170! I asked the cost for them to put it on, and they said $162 labor! I took the part to another repair place -- Repairs Unlimited in Lewisville. He had it on my car in less than five minutes and did it for FREE! I have been a loyal customer of Toyota of Lewisville for years, but loyalty means nothing to them. They have lost my business and my respect! Think twice about even purchasing a car from them. You want a dealership that will take care of all of your car needs after the sale. This dealership does not do that. More
I have been offered $33,500.00 for toyota siena XLE model with navigation. When i have accepted the offer and ready to buy the car, Austin Ledger, price controller came and forcing me to buy the maroon color with navigation. When i have accepted the offer and ready to buy the car, Austin Ledger, price controller came and forcing me to buy the maroon color car which i don't like. I have already given my choice color. When i refused to take the maroon color car, austin asked me rudely to go out of the dealership. They called my home number and offered me the $33,500.00 price and when i went they have treated me badly. I would recommend not to visit this showroom. They are real crooks. More
I have never posted a rating or a comment on a business, but Toyota of Lewisville definitely deserves some applause for a "Job Well Done." I needed to purchase a new Camry recently because my daughter was but Toyota of Lewisville definitely deserves some applause for a "Job Well Done." I needed to purchase a new Camry recently because my daughter was turning sixteen and was inheriting my old Camry. My previous experiences with car dealers has never been an enjoyable transaction, but with the help of our salesman Mark Gonzales and sales manager Preston this was the most effortless purchase I have ever made. Mark knew exactly what I was looking for, and his management staff made sure it was affordable. I used to dread going to a dealership for a new vehicle, but Toyota of Lewisville, Mark Gonzales, and his manager Preston have totally changed my attitude towards this. Thanks so much Mark and I LOVE MY NEW TOYOTA More
I originally got a price from the dealership and after I told them of a better price they said they would match it and in fact beat it by $200. When I called them to make sure of the price as I was driving told them of a better price they said they would match it and in fact beat it by $200. When I called them to make sure of the price as I was driving out there to purchase the car, they advised me that they could not sell me the car for that and that they wanted some $1900 more then they original quoted me. When I explained all this to the salesman, he said he would look into it and call me back. I never heard from him again. I then called and left messages for the internet manager to call but never heard from him either. I do not think that this dealership is honest with its customers and will tell them anything to get them into the showroom. More