Lone Star Toyota of Lewisville
Lewisville, TX
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overall very good experience Amyn is a very friendly and helpful salesman sales manager was pretty easy to negotiate with I think both sides got a fair deal and helpful salesman sales manager was pretty easy to negotiate with I think both sides got a fair deal More
Amanda was absolutely great! I have never felt so pleased purchasing a car! She was very helpful and genuine. She really cared that I got the car that I was happy with. purchasing a car! She was very helpful and genuine. She really cared that I got the car that I was happy with. More
We had been doing quite a bit of internet searching for our commuter car and had very bad experience thus far, until we experienced the support from Amanda at this dealership. Buying a car over the intern our commuter car and had very bad experience thus far, until we experienced the support from Amanda at this dealership. Buying a car over the internet exclusively (without physically seeing it or driving it) is "unnatural" but a reality of the world we live in today. My wife had made many enquires to multiple dealers and we had everything from no response to multiple e-mail offers and counter-offers, but nothing worked out. We even got called constantly from other dealers trying to "make a deal". Our experience with Amanda and this dealership was nothing like that at all. We had provided her with our initial request for information and told her of our budget (as this was our commuter car). She came back with an honest response telling us of the lowest price they could go and then provided us with some very viable options. One option we had already noticed on their website and I had requested additional pictures of the car, as the website only had one. Amanda quickly took the pictures and sent them to me within a hour. We then decided to call her and work our deal over the phone. Amanda was wonderful as she remember our budget amount and verified that amount. She told me she was not sure they could get to that price, but to let her go try and call me back. She did and they were able to meet that budget amount. We provided a deposit payment, via the phone, and she sent a e-mail with our agreed price, car and lot identification number. I got on a plane that next morning and flew up to the Dallas and they were able to pick me up, take me to the dealership, and I spent no more than 40 mins there completing the sales paperwork (which was primarily ready). The car was cleaned and ready to drive off the lot, which I did, and returned to Galveston. The experience was extremely rewarding and I thank the good Lord we were able to meet up with Amanda and this dealership. More
I have been please with this dealership. I bought a new FJ and everything has gone smoothly. I still need to see the service department for a few items that were needed to be put on the car. But overall FJ and everything has gone smoothly. I still need to see the service department for a few items that were needed to be put on the car. But overall so far everything has been good. More
Got my first oil change on my new 2012 FJ Cruiser and they forgot to put oil in the vehicle. I drove a couple hundred feet and noticed the oil light flickering. Manager said I'm not the first person th they forgot to put oil in the vehicle. I drove a couple hundred feet and noticed the oil light flickering. Manager said I'm not the first person they did this to. Now I have to live with wondering if my engine life has been cut short. I paid over $30k for quality and that's been compromised. By how much? Who knows. More
My husband and I went to Toyota of Lewisville today. We told them from the start that we were only looking and maybe a test drive of a Tacoma. It took about 15 minutes for the sales guy to get the key. You told them from the start that we were only looking and maybe a test drive of a Tacoma. It took about 15 minutes for the sales guy to get the key. You know they take your license inside on purpose. After the test drive he invited us inside, we were told about lifetime of free oil changes you only pay the tax, that is where we were hounded to get the truck. We were attacked by another salesman who wanted to sit and talk. Again and again we told them were not ready to get a truck today. They would not let us out and would not listen. Than they told us they would call on Tuesday, we told them no, when we were ready we would call you. THEY CALLED US AT 8PM tonight and said they were ready to make a deal. We told them no and don't call on Tuesday either. But I expect to hear from them anyway. I may buy a truck but it won't be from them. More
Worst customer service ever. The receptionist are too busy chatting that they didn't even know that we're there. Internet sale rept gave lower price quote just to get me to come in. We had agree on a quo busy chatting that they didn't even know that we're there. Internet sale rept gave lower price quote just to get me to come in. We had agree on a quote, but when I got there he said the car was sold. I even call him an hour before and he said he will have the car ready for me to look at. Scammer More
My experience with Toyota of Lewisville was excellent. It started with Collin M. of Toyota of Lewisville, as he promptly met me at the door of my car as I exited. As I explained that I was looking for a new started with Collin M. of Toyota of Lewisville, as he promptly met me at the door of my car as I exited. As I explained that I was looking for a new car he kindly walked with me and my child (and was very patient) as I went over some specific requirements for the car). I had asked him specifically if there were any new Toyota Highlanders available and he was very quick to provide some options. As my wife came along Collin was very patient with us as we discussed different options of the Highlander. He was very patient with us with our questions and answered every one. The staff was very kind during our purchase. The amenities such as the lifetime oil changes and the lifetime car washes is really a nice touch. I would recommend buying a car from Toyota of Lewisville and specifically from Collin MacAdams. Chris More
My family and I went to this dealership to look at their selection of suvs. We met our sales person, Henry Ventura, and he ended up selling us our new 4 Runner. He was very nice, professional and pleasant t selection of suvs. We met our sales person, Henry Ventura, and he ended up selling us our new 4 Runner. He was very nice, professional and pleasant to work with. We definitely were impressed and will continue to go to him for our familys vehicle purchases in the future!! More
First class sales service, Jaye was very knowledgeable and friendly. He was so nice, not pushy or in a hurry. Just a great person to person experience. I commend him for a job well done! The finance mgr w and friendly. He was so nice, not pushy or in a hurry. Just a great person to person experience. I commend him for a job well done! The finance mgr was Joe Ensey, also very nice, knowledgeable, took time to get us a great deal through Toyota even though we came with our own financing through a work credit union. We bought a 2010 FJ cruiser and I am thrilled, awesome vehicle for a super price, exactly what I wanted, at the price I had hoped for. Overall experience, I give them all 10 stars!! Oh and gave us free oil changes for life! Icing on the cake! I drove from 40 miles south of Fort Worth to Lewisville to get my FJ and it was worth the trip.Thanks guys for a great buying experience!! More