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Lone Star Toyota of Lewisville

Lewisville, TX

4.4
734 Reviews

1547 Stemmons Fwy

Lewisville, TX

75067

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Showing 734 reviews

November 25, 2023

I went in for a inspection and oil change. I had a coupon they said I had e recalls. Approximate time 3 hours. I waited then left got a text every thing was complete. Went to pay the bill was More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't recall who I spoke to but it wasn't Joey., Joey Glover
Nov 25, 2023 -

john responded

I went in for a inspection and oil change. I had a coupon they said I had e recalls. Approximate time 3 hours. I waited then left got a text every thing was complete. Went to pay the bill was $5.00 for the inspection. I asked about the free oil change and was told I didn't need it. My Tundra is a 2021 with 5000 miles. I was told it needed changed at 10000 miles. I looked into it and I should of got the oil changed because of time instead of mileage. So I would like to schedule my free oil change.

Nov 25, 2023 -

Lone Star Toyota of Lewisville responded

Thank you for bringing this to my attention. I would like to learn more and work to make things right. Joey Glover (jglover@lonestartoyota.com ) our Service Director will be reaching out to you soon. In the meantime, feel free to reach me anytime directly at (cell) 817-986-0662 or (email) canderson@nfwauto.com , Chris Anderson – Owner

November 23, 2023

Excellent in every aspect of the business as it relates to the purchase and othe related issues More

by Ramnaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Illiana
November 17, 2023

Great service, friendly staff, service done was what was explained. Done in a timely manner. Thank you for taking my car on the same day of scheduled appointment. More

by Extraccortez@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lino, Joey Glover
November 12, 2023

The staff, Juan V. In particular, are so courteous, kind, and helpful. I felt I was in good hands! More

by kespinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan V, Joey Glover
November 04, 2023

I’m very satisfied with this transaction sales man is very nice and knowledgeable finance department pretty good More

by shahzkh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adnan yousuf, Thomas Mathew, Travis Cardoza
November 03, 2023

Came in for an oil change and tire rotation. Everything was done in a timely manner. More

by Otellez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fatima Mora
October 18, 2023

The Lonestar Toyota service department consistently delivers a remarkable level of care and expertise in maintaining vehicles at their peak performance. Their dedication to customer satisfaction is evi More

by rlgoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Baker
October 15, 2023

Mr Reyes took care of everything i needed! TY! I will be back when my part comes in. More

by JSircy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MR. REYES
October 07, 2023

A bunch of thieves. They charged me 872 dollars for 3 hours of work, and when I complained, the manager called to argue that they are able to perform several services at More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Queen, Lino de Lima, Joey Glover
October 03, 2023

I gave 5 stars for service Rep Medley Chavero! She does an outstanding job! Thank you, Medley! More

by MJeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Medley Chavero
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