Lone Star Toyota of Lewisville

Great experience Awesome experience. We were not pressured and we were informed of everything that was going on with the price and loan process. Jack Mitchell was gr Awesome experience. We were not pressured and we were informed of everything that was going on with the price and loan process. Jack Mitchell was great. He was very helpful with understanding the features in the truck we purchased and was straight forward in the price of the vehicle and discounts we were eligible for. We have never had a car buying experience go so smoothly and fast, we were signing papers within 2 hours of arriving at the dealership. We will defiantly recommend Jack and Toyota of Lewisville to our friends and will defiantly come back for our future cars. More

Great service I had my brakes done here and the service was great some of the friends were happy to serve you but all in all will be happy to return. I had my brakes done here and the service was great some of the friends were happy to serve you but all in all will be happy to return. More

Wonderful experience! Nino and Asad took care of us through the whole process. Neither of the gentlemen were pushy. Both were very professional and friendly. Fabulous cu Nino and Asad took care of us through the whole process. Neither of the gentlemen were pushy. Both were very professional and friendly. Fabulous customer service! More

Easy no pressure deal The dealership made my purchase easy and not pressured. Staff was friendly and helpful. Jack Mitchell also communicated with me well before, during, The dealership made my purchase easy and not pressured. Staff was friendly and helpful. Jack Mitchell also communicated with me well before, during, and after the sale to make sure that I was in the loop and knew what was going on with my vehicle. I also traded my truck in and was very pleased with the fair price I was given for my trade. More

She's a problem solver, patient and always greets you with a smile. Most service advisors I have been in contact with appear to listen to what customers say and send the car into the workshop. And they t with a smile. Most service advisors I have been in contact with appear to listen to what customers say and send the car into the workshop. And they think their job is done. Few really take customers' problems seriously, especially those are seemingly trivial, yet cost customers more time and money. There is no problem is too small for Selena Coffman. I trust her to actually take care of whatever problems with my car, big or small. I hope all service advisors wil make the same efforts to do their job well. More

Jack Mitchell was very friendly and knowledgeable about the particular truck we purchased. He was not pushy but instead addressed all of our wants and needs regarding the truck we picked out. Prior to ou the particular truck we purchased. He was not pushy but instead addressed all of our wants and needs regarding the truck we picked out. Prior to our departure, after our purchase was complete, Jack had us test drive the vehicle one last time to make sure there was nothing else we had questions about or felt needed to be done prior to heading home. When we returned from our test drive, he spent time reviewing all extra features the truck offered and made sure we knew how to access and work those features. Dustin Moore was very friendly, as well, and coordinated all necessary paperwork with us and our financial institution in a most timely manner. We will definitely recommend this dealership and sales staff. All staff members at this dealership were professional and friendly at all times. More

We just purchased a certified used Camry from Toyota of Lewisville, and we could not be happier with the service, price, and purchase. Every employee that we came into contact with was very friendly, acco Lewisville, and we could not be happier with the service, price, and purchase. Every employee that we came into contact with was very friendly, accommodating, and willing to listen to us as customers. They were able to work their magic and get us an unbelievable deal - with no pressure to settle for something we weren't comfortable with. They made everything work out, and we were able to sign papers and bring our vehicle home that day. It has even more options than we were looking for, but is still within the budget we set prior to setting foot in the dealership. We are truly impressed with this experience, and would highly recommend Toyota of Lewisville to anyone looking to purchase a vehicle. They will take care of you! More

Dear Mr. Brennan, Thank you to you and Mark Gonzales Dear Mr. Brennan, Thank you to you and Mark Gonzales for, again, making my buying experience a good one. We have been customers of Mark's for se Dear Mr. Brennan, Thank you to you and Mark Gonzales for, again, making my buying experience a good one. We have been customers of Mark's for several years, beginning with the purchase of a preowned vehicle for my oldest daughter. That was a major purchase because her car had been totaled and she needed a vehicle to get to work and to school. This happened at a time in our lives when our personal business failed (2010) and we were not able to help her out financially or even use our names/ credit to help her get into a working reliable vehicle. She was a student at Texas A&M and was working her way through school without any help from us. It was a very stressful time for her and for me. Mark put us at ease and you could just feel that it was his desire to find something that was reliable and affordable for her. He accomplished that and even today, it is a great vehicle. Last year, finally my youngest child gets his license and we needed a new vehicle for my husband so he could hand his 2003 Toyota truck down. That was hard for him because he loved that truck. Wow, he loves his new Tundra even more. Mark worked hard, knowing we were still on a budget. About 10 days ago, it was my turn (about time!). I had been driving a 2004 Toyota Sequoia for 10 years. I loved it. It kept my family safe and was absolutely always reliable. Thanks to Mark, for his guidance. He found a Camry Hybrid that I love. Going from 14 miles to the gallon to what looks like will be mid 30's, anyway, is definitely something I can get used to. I truly believe that Mark was almost as giddy as I was. That just makes you feel good. I had been in and out of your dealership for several months and Mark always made time for me… that was free. It may have cost him a buying customer. I don't know but I feel sure he knew that when we were ready we would come back. Please give Mark a pat on the back for not making me feel "sold" but making me feel "cared for". Your forever customer, Mary Ashmore ;-) More

I purchased a 2014 Tacoma last month and was impressed and very happy with the service my husband and I received. He's had his heart on a Tacoma for a long time and it's all I've been hearing about for a and very happy with the service my husband and I received. He's had his heart on a Tacoma for a long time and it's all I've been hearing about for a long time! And, we finally got one. I would like to thank you for your leadership and your staff for the awesome experience you all created for us. We are looking forward to doing business with you again very soon! Also, thanks for the email you sent. That was the cherry on top! More

Mr. Brennan, I wanted to take a moment to write to you Mr. Brennan, I wanted to take a moment to write to you about my visit yesterday afternoon to your dealership. I met with Faisel (I'm sorry if I m Mr. Brennan, I wanted to take a moment to write to you about my visit yesterday afternoon to your dealership. I met with Faisel (I'm sorry if I mispelled his name) with the hopes of securing a loan to purchase the 2007 Dodge Ram 1500. I had received a "pre-approved message" from Capital One (of which my current vehicle loan is with). After driving the truck and also my soon to be son-in-law driving it, I decided to go forward with trying to get a loan. Unfortunately we were not able to come together with a comfortable monthly loan payment so I had to turn down the offers. But I wanted to commend the work that Faisel did trying to get this to work for my. I have been to several dealerships trying to work on getting into a truck but NOT ONE of the other dealerships went to the lengths that this young man and your finance officer did to help me. I am most appreciative of the effort. My credit isn't that good but no at no time was I treated less than someone with a perfect credit score. Your finance officer (Dustin / Justin?) was open and honest with me. He was encouraging, explaining that I really needed to "blow the old loan away" and start over with a new loan to help my credit. At this point I will continue to pay down on my loan on my present vehicle and in a couple of months perhaps your dealership will have a vehicle that I may be able to purchase. Thank you for having a dealership that treat customers as customers. More