
Lone Star Toyota of Lewisville
Lewisville, TX
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Outstanding pre-owned truck purchase I saw a pre-owned F150 King Ranch on their website, made contact through Live Chat, set up an appointment with Daniel Gonzalez, and had the truck late I saw a pre-owned F150 King Ranch on their website, made contact through Live Chat, set up an appointment with Daniel Gonzalez, and had the truck later that day. I'm an engineer and a "numbers guy" who appreciates straight dealing -- no games. Daniel and Vincent (Sales Manager) provided exactly that. I got a beautiful truck at a fair price and received a fair value for my trade. The dreaded "finance room" took less than five minutes with no pressure for a bunch of add-ons. Overall an exemplary experience. More
Great experience! The new management at toyota of lewisville is night and day! Love this place! Great experience!! They had exactly what I was looking for and were on t The new management at toyota of lewisville is night and day! Love this place! Great experience!! They had exactly what I was looking for and were on top of everything. I was in and out in no time! More
new tundra bought Jack Mitchell was great. I never look at Tundras before so i don't know all the options. He showed me everything. I picked out what i want, but they d Jack Mitchell was great. I never look at Tundras before so i don't know all the options. He showed me everything. I picked out what i want, but they didn't have what i want. he told me to come back the next day. So i did, he had the car I wanted. Mark Bedell was fast on making decision on the price too. I gave him one price. he agreed on it. Done deal. More
Great car purchase experience From my salesman Jack Mitchell to Russell in the service department, i had the best experience purchasing my new Tundra. I will definitely be back for From my salesman Jack Mitchell to Russell in the service department, i had the best experience purchasing my new Tundra. I will definitely be back for my next vehicle purchase. More
PRIUS 4 We love the car. No pressure. I am a repeat customer. If you need a car these guys can sell you one. I have never had buyers remorse when dealing wit We love the car. No pressure. I am a repeat customer. If you need a car these guys can sell you one. I have never had buyers remorse when dealing with Toyota of Lewisville. More
Excellent used car experience Flew in to buy a used truck, was treated very professionally throughout the entire process starting with information via email. Main point is the inf Flew in to buy a used truck, was treated very professionally throughout the entire process starting with information via email. Main point is the information was accurate and therefore I would say trustworthy. Treated me with friendliness and respect, both sales and finance. I wish I lived closed, they would be my dealer of choice forever. Thank you very much Harry (sales - exceeded every expectation, by a lot) and Jen (finance - friendly, cordial and quick)!!!! More
Excellent experience Harry started my deal with email correspondence, and Jack finished the transaction with uncommon courtesy, respect and speed. I was dreading a visit t Harry started my deal with email correspondence, and Jack finished the transaction with uncommon courtesy, respect and speed. I was dreading a visit to a car dealership, but I was pleasantly surprised by the efficiency and thoughtfulness of everyone associated with Toyota of Lewisville. I would definitely recommend Jack, Harry and the entire crew to anyone looking for a new vehicle in North Texas. More
"Great Leadership=Great Company" I will say buying a car from this dealership was painless! I was referred to Pezh K. who happens to be the General Manager. I thought he would put me I will say buying a car from this dealership was painless! I was referred to Pezh K. who happens to be the General Manager. I thought he would put me off on a salesman so he could drink coffee in the crows-nest, but he was very professional and listened to my needs. I needed a less expensive car so I traded in my car that was a 2014 and Toyota of Lewisville came through for me. They gave me a much better trade-in value than the dealer I bought it from only 4 months ago. Out of all the cars I have bought and sold this was by far the best and I will defiantly buy my next car from this dealership. One more thing, I am very cautious about referring any of my friends or family to an automobile dealer, but when you are treated like a celebrity you spread the word!!! More
Great Service Mr. Mitchell was a huge step above the sales reps that I spoke with at other dealerships, including another Texas Toyota location! It was clear to me Mr. Mitchell was a huge step above the sales reps that I spoke with at other dealerships, including another Texas Toyota location! It was clear to me that he cared that I found what I was looking for, and not just that I bought any car. I didn't feel like I was being sold or pressured, at least until I sat down with Mr. Calix at the financing stage. I had to decline gap coverage several times, and was rudely and inaccurately told by a manager (Mr. Biddle, I believe) that my insurance company does not offer loan payoff (which I have confirmed that they in fact do). I felt somewhat patronized by Mr. Calix, as he kept looking at my husband for the final word, even though the paperwork was entirely in my name, but we eventually came to an agreement. More
Buy your new car somewhere else! Quite possibly the worst dealership you can do business with. Bought a new car here last year. The entire purchase process was full of lies and misd Quite possibly the worst dealership you can do business with. Bought a new car here last year. The entire purchase process was full of lies and misdirection (that were totally unnecessary as I wanted to purchase the car). The car (new) has been in the shop over 10 times since purchase. The manager of the service department has been extremely confrontational about performing service (which is listed in a Toyota issued technical service bulletin as being necessary service!). Final kiss of death? Went in last night as my situation has changed and I am no longer needing the car. Just wanted them to do a quick appraisal. I was told over the phone that this is no problem. Made the drive in. Spent 30 minutes there before they told me to come back on Monday because they are too busy on the weekends to do appraisals on cars. Oh really? Make the drive somewhere else to do your car purchase. Listen to the other reviews. For such an expensive purchase, you can do a lot better for service, care and quality. More