Lone Star Toyota of Lewisville

Excellent experience Harry started my deal with email correspondence, and Jack finished the transaction with uncommon courtesy, respect and speed. I was dreading a visit t Harry started my deal with email correspondence, and Jack finished the transaction with uncommon courtesy, respect and speed. I was dreading a visit to a car dealership, but I was pleasantly surprised by the efficiency and thoughtfulness of everyone associated with Toyota of Lewisville. I would definitely recommend Jack, Harry and the entire crew to anyone looking for a new vehicle in North Texas. More

"Great Leadership=Great Company" I will say buying a car from this dealership was painless! I was referred to Pezh K. who happens to be the General Manager. I thought he would put me I will say buying a car from this dealership was painless! I was referred to Pezh K. who happens to be the General Manager. I thought he would put me off on a salesman so he could drink coffee in the crows-nest, but he was very professional and listened to my needs. I needed a less expensive car so I traded in my car that was a 2014 and Toyota of Lewisville came through for me. They gave me a much better trade-in value than the dealer I bought it from only 4 months ago. Out of all the cars I have bought and sold this was by far the best and I will defiantly buy my next car from this dealership. One more thing, I am very cautious about referring any of my friends or family to an automobile dealer, but when you are treated like a celebrity you spread the word!!! More

Great Service Mr. Mitchell was a huge step above the sales reps that I spoke with at other dealerships, including another Texas Toyota location! It was clear to me Mr. Mitchell was a huge step above the sales reps that I spoke with at other dealerships, including another Texas Toyota location! It was clear to me that he cared that I found what I was looking for, and not just that I bought any car. I didn't feel like I was being sold or pressured, at least until I sat down with Mr. Calix at the financing stage. I had to decline gap coverage several times, and was rudely and inaccurately told by a manager (Mr. Biddle, I believe) that my insurance company does not offer loan payoff (which I have confirmed that they in fact do). I felt somewhat patronized by Mr. Calix, as he kept looking at my husband for the final word, even though the paperwork was entirely in my name, but we eventually came to an agreement. More

Great experience! We came to Texas to purchase a car that would suit our family. We had researched the Toyota Sienna van and felt this would be the perfect vehicle. We came to Texas to purchase a car that would suit our family. We had researched the Toyota Sienna van and felt this would be the perfect vehicle. We had intended to visit several dealerships to find the van that was not only the right price but had all of the features we wanted. This process didn't take long! Toyota of Lewisville was our first and ONLY stop. Jack and Austin found the exact van we were searching for and gave us the remainder of our weekend as a true holiday! These guys, Jack Mitchell, our sales professional and Austin Arledge, our sales manager, treated us as if we were friends. We did not experience any high pressure sales tactics or spin selling. We felt as if we had a team on our side helping us find our car and we are grateful for their diligent efforts. Jack is a seasoned sales professional who works to find you the car you have been looking for...all the while using his knowledge of the different vehicles. Austin Arledge is a treasure! Don't let this young man's youthful appearance fool you into thinking he is a newbie...he started as a lot porter at this dealership and nine years later he has worked his way to sales manager. It is not surprising, one quick conversation with him and you quickly realize he knows more about his cars than the people who design and manufacture them! He makes you feel comfortable from the first time you meet him and that friendly demeanor never changes! Then there is the "finance guy," Saif. Aside from knowing his side of the business thoroughly and completely he has a wonderful personality that kept us entertained...yes, entertained, through the number crunching! This is a wonderful dealership and we would definitely return. Don't make this your last stop in your car search...make it your FIRST and only stop. Thanks to all who helped us in our car buying process... More

Buying a car was actually pleasant! I am an older woman, not fond of car-buying. I do not like to be pressured, so i was not looking forward to replacing my car. I went to the dealersh I am an older woman, not fond of car-buying. I do not like to be pressured, so i was not looking forward to replacing my car. I went to the dealership initially more for information than to actually buy a car. Mr. Mitchell was most helpful and patient, he never pressured me into any situation, explained everything I required information on, and left me quite willing to be frank and courteous to him as well. Within 3 visits where Mr. Mitchell allowed to me drive a new and a used Prius, I made up my mind on what i wanted, and he helped me every inch of the way. I'm very happy with my car, and equally happy with my experience in dealing with Mr. Mitchell. I would definitely recommend him to anyone. GT More

AMAZING! The whole dealership makes you feel like you are part of their family and they will take care of you. Mark Gonzales picked me up from my office to tak The whole dealership makes you feel like you are part of their family and they will take care of you. Mark Gonzales picked me up from my office to take me to get a new car. I am more than thankful. If you go to Toyota of Lewisville, please go see Mark. He will take amazing care of you. I am so thankful and so happy that I was able to work with this great dealership! More

3rd time here We keep coming back here because MARK GONZALES is exceptional, helpful, and not pushy. He is genuine and he cares about his customer. Mark takes a We keep coming back here because MARK GONZALES is exceptional, helpful, and not pushy. He is genuine and he cares about his customer. Mark takes as much time as needed. With Toyota vehicles already being top-notch, working with Mark makes the entire experience a pleasure. Ask for Mark!! More

customer experience was good Great experience. Joe was awesome and could help us with productive negotiation to close the deal. The availability, price range are incredible. Would Great experience. Joe was awesome and could help us with productive negotiation to close the deal. The availability, price range are incredible. Would recommend my friends. More