Lone Star Toyota of Lewisville
Lewisville, TX
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WONDERFUL EXPERIENCE Needed to trade in two vehicles and lease two vehicles for low payment and with no money down. They listened and they delivered. I found a dealership Needed to trade in two vehicles and lease two vehicles for low payment and with no money down. They listened and they delivered. I found a dealership I will continue to go to for my vehicles in the future. Caleb and Norman are the best More
Job well done I worked w/Jack in getting my 2016 Tacoma TRD Off-Road in black. What a great truck-couldn't be more pleased. Jack worked hard to get my truck to me q I worked w/Jack in getting my 2016 Tacoma TRD Off-Road in black. What a great truck-couldn't be more pleased. Jack worked hard to get my truck to me quickly and just the way I wanted it in terms of options. The dealer applied pinstriping and front window tinting looks great. So glad I could have an awesome purchasing experience w/Jack & his team. More
No Hassles Lone Star Toyota was a breath of fresh air when coming to dealerships. We got a competitive quote quickly without the typical endless back and forth p Lone Star Toyota was a breath of fresh air when coming to dealerships. We got a competitive quote quickly without the typical endless back and forth process. Our dealer Elvin Webb was the best! More
Great dealership! I worked with Derek Song to purchase a new car. He was very knowledgeable and courteous. He answered all of my questions and was able to procure a gre I worked with Derek Song to purchase a new car. He was very knowledgeable and courteous. He answered all of my questions and was able to procure a great deal for the car that I purchased. Overall, I highly recommend Derek Song to those in need of purchasing a car. Daniel Gonzalez assisted us with the finance portion of the purchase. He was also very patient in explaining the financing of the car. I highly recommend this dealership! More
Dishonest dealership I was told over the phone the dealership really works to earn your business. If artificially inflating the price by "fluff add-ons" and not discounti I was told over the phone the dealership really works to earn your business. If artificially inflating the price by "fluff add-ons" and not discounting means working hard to earn your business. When I went in to talk price they were the highest priced of any dealership in the state and actually charged more by $ 4,000. dollars than the comparable vehicle. I have decided not to purchase a new vehicle based on the bait and switch. Lone Star dishonest and insulting. More
Honest and Straightforward Had a great experience with Lonestar, from the beginning Jack Mitchell my salesman was the most honest and straightforward car salesman I have ever en Had a great experience with Lonestar, from the beginning Jack Mitchell my salesman was the most honest and straightforward car salesman I have ever encountered. Out of the three Toyota Dealerships in the area Lonestar took the least amount of time giving me a price quote and offer on my trade-in. Also they had the lowest price out of the three dealers I visited with none of the underhanded crap the other two dealers tried pulling on me! Best buying experience out of 6 previous vehicle purchases. Thanks Jack! ???? More
My experience was a great one. I bought the car I wanted, at the price I wanted, and everything was done in a reasonable amount of time. Also, the Sales Associate had great customer I bought the car I wanted, at the price I wanted, and everything was done in a reasonable amount of time. Also, the Sales Associate had great customer service skills and did everything he could to help me purchase the car. In the end, I left with a nice car and a happy face. I am very pleased with the car and I hope to drive it for as long as I drove my previous Toyota Camry - almost 11 years. Thank you Xavier for all your help and patience! More
"The easiest car buying experience I've had in my lifetime! I had totaled my previous car so I went looking. Actually went to a competing dealership and was not helped. We drove less then a minute down the roa I had totaled my previous car so I went looking. Actually went to a competing dealership and was not helped. We drove less then a minute down the road and getting out of the car, Derek Song came and met us. We told him what we were looking for in a car, he brought one out to test drive, and the next thing I knew I was driving home in my new Rav4. From the start (getting to the dealership) and to the finish (driving my new car home), it took a little less than two hours. Derek was easy to talk too, upfront and personal. Financing was a breeze and the car was cleaned up and ready to go. I can't say enough how easy the experience was and I would recommend everyone to give Derek and Lone Star Toyota a try. More
Great Place to Buy a New Car! They were extremely fast and super nice. This was one of the best car buying experiences I have ever experienced! They even scheduled my first servic They were extremely fast and super nice. This was one of the best car buying experiences I have ever experienced! They even scheduled my first service appointment for me!!! Service with a smile. More
Great place to buy a car!! Last month I had a great experience at Lone Star in Lewisville. I am putting this same review on several sites because of the great experience I had Last month I had a great experience at Lone Star in Lewisville. I am putting this same review on several sites because of the great experience I had with this dealer. I would rather share positive than negative experiences because a lot of time the review sites are full of people that are quick to complain but slow to praise. After finding the car through the USAA Buying Service, I called the dealership and was put through to Jordan. One of the pictures showed a couple of what looked like were big holes in the car and I wanted to confirm if they were holes. Spencer thought that the "holes" were actually bird poop. He want out to check and then called me in 10 minutes. Luckily it was in fact bird poop. My wife and son went over to test drive the car. They loved the car and my wife said that Jordan was the first car person that she dealt with in our search that was pleasant and took care of her. I talked to Jordan and asked him to arrange the paperwork for us to come back later that evening. Jordan was waiting for us as we walked through the door and I took a quick test drive. Really liked the car but there appeared to be a scratch that ran all along the right side of the car across 4 body panels. I pointed it out and Jordan looked at it and said it wasn't deep and could easily be buffed. I asked if they would buff it and he said that he would put it on the "We owe you" list but would check to see if anybody could do it that night. While we were in with Spencer Davis finishing finance Jordan had the scratch buffed out and it was perfect. Jordan escorted us to Spencer's office and was waiting for us with the keys when we were done with Spencer. When we drove off the lot we noticed one of the little orange bulbs on the front headlamp was out. We returned and Jordan was with another customer but came over to me, let me show him the light, and assured me that it would be replaced. Another handshake and we were gone. I knew that I didn't need to take a picture or get it in writing because Jordan said he would take care of it.….(fast forward 2 weekends - my wife took the car back to the dealer and the light was fixed with a smile in less than 5 minutes) I saw a lot of courtesy from the employees at the dealership…doors opened, polite hellos, letting my wife proceed first up the stairs, etc. But I have to say that the service Jordan provided was second to none. A lot of dealerships advertise that they will take care of you, but I felt that Jordan was truly committed to helping us pick the right car and then efficiently steer us through the process. I don't think you could ask for a better salesperson - he listens, doesn't pressure, and just is an all around pleasant guy to deal with. Spencer in Finance was very good as well. He got us in and out quickly, had a good sense of humor about his name, and was pleasant to deal with. The dealership is comfortable, looks new and has a lot of technology for the customers. At the end of the day it's the people that provide the values and foundation of a dealership and my hats are off to the people of Lone Star Toyota! Chris K. McKinney, TX More