Lone Star Toyota of Lewisville

good experience A good and honest experience.My salesman was professional.I enjoy working with Caleb........he is a joy to work with.My experience with the finance ga A good and honest experience.My salesman was professional.I enjoy working with Caleb........he is a joy to work with.My experience with the finance gal also was swift and easy More

False Impressions First sale several years ago we purchased a used Toyota Solara with the notion they would repair some rust on the bumper. Well they went back on their First sale several years ago we purchased a used Toyota Solara with the notion they would repair some rust on the bumper. Well they went back on their word, which was our fault because we did not get on paper. Second, with the interest of another vehicle late last year, one of the trucks I was interested in was a lower model than expected, and they gave me the impression they would meet negotiations that another dealership would. However, they didn't. They wouldn't negotiate on price, nor meet other negotiations and the manager lied to my face several times in regards to the value of my current vehicle and meeting other dealership promises. Well I traded it in, and purchased a new vehicle at another Toyota Dealer when the vehicle became readily available. Lastly, due to our sales associate's friendliness and good customer service, we decided to give them a third chance and tried to assist a friend in purchasing a car there. I discussed on the phone that we would like to get their "Lone star" price as mentioned on their website and that they would drop the price once we knew that was the car for him. So we were under the impression the sales manager would negotiate, but they never did. Our negotiations were NOT absurd, but reasonable and once again, another dealership met us with apples to apples, and my friend purchased a used vehicle elsewhere. More

Very Professional, no crap and GREAT SERVICE We had a selection of vehicles and dealerships we wanted to visit. The first 3 we visited were full of the same off-putting B.S. and lousy salesmen. W We had a selection of vehicles and dealerships we wanted to visit. The first 3 we visited were full of the same off-putting B.S. and lousy salesmen. Walked into Lone Star met Jack Mitchell. Wonderful man that didn't waste out time, very knowledgable about the vehicle we wanted. Very Happy Customers! More

No BS and great price. Couldn't be happier with the car buying experience. After being underwhelmed at my local Toyota dealership I contacted Toyota of Lewisville. From the Couldn't be happier with the car buying experience. After being underwhelmed at my local Toyota dealership I contacted Toyota of Lewisville. From the Internet contact to the sales manager to the consultant to finance everybody lived up to expectations. I was able to negotiate the price with just a few emails and ended up with the best price on a 2016 4Runner limited 4x4. On top of the best price on the purchase price it was also the best trade in value on my Lexus. Besting both Carmax and Lexus dealership. And that was with negotiating trade straight up after vehicle price. The guys really earned the business! Thanks. More

HORRIBLE BUSINESS AND NORMAN IS A LIAR!!! LIARS!!! AVOID TALKING TO NORMAN. HE WILL LIE TO YOUR FACE!!! I visited this dealership to trade in my 2009 Toyota Avalon. They made an offer which LIARS!!! AVOID TALKING TO NORMAN. HE WILL LIE TO YOUR FACE!!! I visited this dealership to trade in my 2009 Toyota Avalon. They made an offer which I didn't like so I walked away without disappointment. Next day, I get a call from Norman and he tells me that I can get you an extra $3K for the Avalon for the trade in if you bring it in to me ASAP because they are short on used car inventory. I said okay and went in the next day to trade in my vehicle. When I went in, Norman said, "well, the trade-in value I gave you over the phone was just get you excited to get you come in. I didn't really mean it. What I'm offering you today is the real and final offer." I was pissed off when I heard this. I went all the way there just to trade in my car only to find out that he was just making up numbers so that people can come to his shop?? That's messed up. More

New Rav4 This was my first experience purchasing a car and I was so pleased with Jack! He did a wonderful job in helping me find the perfect car. The exact car This was my first experience purchasing a car and I was so pleased with Jack! He did a wonderful job in helping me find the perfect car. The exact car/color combination I wanted was not available on the lot so he had it shipped from another location and personally made sure that it made it to the dealership before I went out of town. The customer service was wonderful and I never felt pressured to purchase. More

Wonderful Customer Service In my time considering a car at Toyota in Lewisvillle, my salesman Elvin was a SUPER helper! He lead me through the choices I had when I was consider In my time considering a car at Toyota in Lewisvillle, my salesman Elvin was a SUPER helper! He lead me through the choices I had when I was considering the Camry versus the Corolla. In the end I settled on the Corrolla, and even though it was getting close to closing time Elvin was super sweet about getting my car to me as fast as he could while explaining all about my finances to deal with. I totally recommend buying a car here! More

New Highlander 2015 Rick Parent This is the first time I've purchased a vehicle from Jack Mitchell. The expereince was excellent!! Love my Highlander Thanks You Jack Rick Parent This is the first time I've purchased a vehicle from Jack Mitchell. The expereince was excellent!! Love my Highlander Thanks You Jack More

Great experience. This was my second new Tundra from this dealership and Thibaut Verlinde made the purchase a pleasure. He is knowledgeable and thorough so I did not h This was my second new Tundra from this dealership and Thibaut Verlinde made the purchase a pleasure. He is knowledgeable and thorough so I did not have to "discover" information on my on. I was also impressed with the financial staff as well as the sales execs that I met. Great job. Keep up the good work. More

Jack Mitchell is awsome! Second time that I've purchased from Jack & will keep coming back. Job well done Jack. Have a Happy holiday. I love my new RAV4. Second time that I've purchased from Jack & will keep coming back. Job well done Jack. Have a Happy holiday. I love my new RAV4. More