
Lone Star Toyota of Lewisville
Lewisville, TX
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I felt rushed after my service appointment. There was an MPI report texted to me after my visit that had areas of concern but they were never discussed with me There was an MPI report texted to me after my visit that had areas of concern but they were never discussed with me More
Bought a pre-owned F-150. Excellent experience from start to finish !! Kevin responded to my initial email inquiry immediately and also sent a great video walkthrough of t Excellent experience from start to finish !! Kevin responded to my initial email inquiry immediately and also sent a great video walkthrough of the truck. I made an appointment on the spot and he had the truck ready for inspection/test drive in time it took to drive over. Cotty was very helpful during my detailed evaluation. He had great answers to all my questions and committed to addressing the few issues I found. I also enjoyed completing the sale with Gonzalo. The cash purchase was fair and hassle free. Make ready was also very convenient to my schedule. They never kept me waiting. I definitely recommend this dealership and their sales team to any serious car buyer. More
We had our 1 year old Camry in for 5,000 miles service. Fatima did a great job overall. However, we had an issue with a rattling noise in back of the car when turning right or left. We had emptied out the Fatima did a great job overall. However, we had an issue with a rattling noise in back of the car when turning right or left. We had emptied out the car totally and still heard the noise. When picking up our car we were told the noise was caused by the handbook in the glove compartment. On the way home we still had the same issue although the glove compartment had been emptied out as well. It would have been nice after having the car there for almost 2 1/2 hours that they would at least have tested the car. They would have found out the noise was still there. More
First time to visit this dealership, Stephen was awesome and efficient with my Toyota Venza. Thank you for the Uber ride home while I left my car for service. I had a long list of maintenance issues that we and efficient with my Toyota Venza. Thank you for the Uber ride home while I left my car for service. I had a long list of maintenance issues that were addressed at the 100k mile mark and I felt confident in the professional abilities of the service technicians 👍will definitely be back !!!! More
Had previously purchased a new Camry in 2023 and was so pleased with the sales staff; mainly Nat that I purchased another new Camry this year. pleased with the sales staff; mainly Nat that I purchased another new Camry this year. More
We’ve been looking around for a very specific new (to us) vehicle and our search landed us at Toyota of Lewisville. I called the dealership to see if the vehicle was still available and Garret answered the p vehicle and our search landed us at Toyota of Lewisville. I called the dealership to see if the vehicle was still available and Garret answered the phone and let us know that it was and asked us when we thought we could come in. I let him know the following day would be best since it was the end of the day for us. Our sales person, Iliana, followed up with a message and we stayed in contact throughout that evening and into the next day. She answered all my questions and concerns right away and was nothing short of amazing! We drove to the dealership in our trade-in and met Iliana and took the new truck for a spin around the lot to get a feel for the vehicle, then came back in and discussed our options and budget. In no time all our budget numbers were met and we were ready to sit down with financing to nail down a loan. Because we were pre-approved, our Apr was matched and we signed off on everything as soon as we could. We transferred our things from the old truck to the new one right away and we drove off in our new truck! I have to say, I’ve NEVER had such a smooth and relaxed time while buying a car and will 100% recommend Iliana to anyone buying a new or used vehicle at this location! She was patient with our family and always had a smile on her face. We all enjoyed being there and had a great time! Now who would ever think that about buying a car! More