Lone Star Toyota of Lewisville

Awesome experience Awesome experience!!! So I decided to go back to a Toyota dealership after 2 months my 2015 toyota rav4 got totaled even though It's 5 minutes away fr Awesome experience!!! So I decided to go back to a Toyota dealership after 2 months my 2015 toyota rav4 got totaled even though It's 5 minutes away from my apapartments as soon as I got there David welcome me I explained what was going on and he was really helpful with everything thanks to him I got a new car!!! More

Great customer service. I love my new 4 Runner. Great buying experience, Kyle and Kass was very helpful and friendly. Kass showed me how to operate all the devices on my n I love my new 4 Runner. Great buying experience, Kyle and Kass was very helpful and friendly. Kass showed me how to operate all the devices on my new car. Answered all my questions and made sure I was comfortable before I hit the road. The finance department was a breeze, he went over everything in the contract and I felt very at ease in the buying experience, thank you for all of your help in assisting me with my purchase. More

Great sales experience but finance and showroom not so much. Really had a good experience the first day in. We knew what we wanted and Tyler helped us find it. He and sales manager answered my questions, provi Really had a good experience the first day in. We knew what we wanted and Tyler helped us find it. He and sales manager answered my questions, provided what I requested (bottom line price on vehicle). All good the first day. We went back to close the deal. Again Tyler met us and had the vehicle ready to view. We were ready to go, had a very good credit score and should have been out fast. Here is where things went into slow motion. There where two people in showroom but the guys up line drug things out for almost 2 hours. Tyler took paperwork to next level and we waited. All sales personnel were called to desk and someone giving a pep talk used profane language that could be heard throughout the showroom (very unprofessional). Finance was slow getting to us but Javier was respectful and listened to us. Tyler and Javier get five stars. Aaron four and a half for slowing process. Whoever gave the salesman pep talk 2 stars. More

Fast transaction. Great salesmen. Saw what I wanted online and went to dealer to test drive. Liked the car and was out of the dealership about 90 mins later. Gave great price on trade Saw what I wanted online and went to dealer to test drive. Liked the car and was out of the dealership about 90 mins later. Gave great price on trade in, didn't pressure when it came to financing office. Sales manager Garrett backed up what he committed to in our discussions. I'll go back. More

MadAsHell Came to purchase a Camry as listed on the internet with cash in hand. Sales Manager pulled every trick in the book to not sell car as advertised. Dece Came to purchase a Camry as listed on the internet with cash in hand. Sales Manager pulled every trick in the book to not sell car as advertised. Deceptive trade practices and flat out admits it! Been here six hours and still waiting to close. More

Amazing Carlos was really patient and answered all our questions. We were purchasing my first car and I can't put in words how amazing the attention was. Carl Carlos was really patient and answered all our questions. We were purchasing my first car and I can't put in words how amazing the attention was. Carlos understood everything my dad was asking for and I couldn't of been more pleased. More

Outstanding. I found what I wanted on line, went to the dealership and they had just what I was looking for. Aaron Johnson and his staff made everything happen qu I found what I wanted on line, went to the dealership and they had just what I was looking for. Aaron Johnson and his staff made everything happen quickly and without issue. No fuss no problems. More

Best dealership I've been to Very amazing and overall the best experience at a dealership. Our salesperson Carlos was very patient with us. Worked with us and got us a deal we lov Very amazing and overall the best experience at a dealership. Our salesperson Carlos was very patient with us. Worked with us and got us a deal we love. More

The perfect job Derek Song & Tommy Kim Derek Song and Tommy Kim. They were the best team Ive even seen. They worked really hard to get a good price for 2016 Toyota Tundra. I bought Derek Song and Tommy Kim. They were the best team Ive even seen. They worked really hard to get a good price for 2016 Toyota Tundra. I bought it from them, and I love it! Thank you guys!!! More

Not that great Bought a toyota highlander. Overall it took long time approx 6+ hours.hate the back and forth price negotiations.The sales person was new employee but Bought a toyota highlander. Overall it took long time approx 6+ hours.hate the back and forth price negotiations.The sales person was new employee but he was good and professional.Not sure if it is true that they charge a seprate fees for a 2015 vehicle to be certified as they did it to me.May be i am wrong but the price listed on their website for certified vehicle suppose to include the price for certification. More