Lone Star Toyota of Lewisville

Is there a negative rating for a dealer. I would definitely give it to this dealer. Lone star Toyota at Lewisville TX. Never ever visited a car dealer with such horrible service. This is was my firs definitely give it to this dealer. Lone star Toyota at Lewisville TX. Never ever visited a car dealer with such horrible service. This is was my first ever visit to a Toyota dealership and the worst experience. I was told someone will be in a moment and if I had an appointment. I said no and said I didn’t know i needed an appointment to buy a car and he went away. I waited for 20mins before someone came up and asked if I’ve been helped. I said no and also told him is this the kind of customer service they provide and not even a sorry from him. Very rude to talk to and wasn’t answering my questions with a straight answer. Pretending to be fed up of me. As any customer the least you expect is respect. This was the first time i was considering to purchase a Toyota, but the first experience was itself such a let down!! No one even bothered to apologize. More

I had purchased a 2020 avalon and brought it back home for a WHOLE WEEK! I signed the contract and everything look good. Yesterday I received a call that I needed to go back. I went in and suddenly my con for a WHOLE WEEK! I signed the contract and everything look good. Yesterday I received a call that I needed to go back. I went in and suddenly my contract was no longer approved after me and Toyota have signed the contract! The wanted to ask me to sign a new contract with a higher down payment and a higher interest. Which I said no. My trade-in which was a 2016 avalon had already a deal on it and thank god they had to tell the lady that the deal was off! This is not right for dealers to say it approved and then try to scam u by saying ur no longer approved and then trying to get u to sign off a new contract with higher interest, down payment and payments! Do not go here I do not recommend it and if you do make sure that u are 100% sure that the contract is fully approved even though mine was and the salesman told me they do not abide by the contract. Worst experience ever specially after showing that car off to your friends and family! If I could I would give them a 0 stars! More

Quiero dar Gracias al señor Miguel Cardenas por ayudarme con la compra de mi Rav4, el señor muy amablemente me explico y aclaro todas mi dudas. Sabe muy bien todo lo referente a su trabajo. Excelente experi con la compra de mi Rav4, el señor muy amablemente me explico y aclaro todas mi dudas. Sabe muy bien todo lo referente a su trabajo. Excelente experiencia, si van a comprar auto, vayan directamente con el, se los recomiendo ampliamente. More

Un excelente equipo que hace todo lo posible de darte el mejor trato para ti. Desde los vendedores Sahily Armas y finanzas el Sr. Vicente mejor trato para ti. Desde los vendedores Sahily Armas y finanzas el Sr. Vicente More

Got my first car from this dealership it’s Toyota Camry... It’s was Laura who take care of us and her customers was good and friendly..... Camry... It’s was Laura who take care of us and her customers was good and friendly..... More

Laura has always been helpful every time I come into the dealership. She always helps me with anything I need, or leads me to the right department. I have never had a bad experience talking with Laura! dealership. She always helps me with anything I need, or leads me to the right department. I have never had a bad experience talking with Laura! More

BUYER BEWARE The GM and salesman play games after I had bank financing and want to charge you a extra 1400 for some tint and floor mats really and wouldn't honor their internet price Never buy anything fro bank financing and want to charge you a extra 1400 for some tint and floor mats really and wouldn't honor their internet price Never buy anything from these thieves! More