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Lone Star Toyota of Lewisville

Lewisville, TX

4.4
743 Reviews

1547 Stemmons Fwy

Lewisville, TX

75067

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Showing 743 reviews

May 11, 2021

LoneStar Toyota was a great experience. I would definitely recommend to family and friends. The only negative was the vending machines were empty. I love my new Camry!! More

by Kristin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ, Ron Bowie, Roy Roberts
May 10, 2021

Utterly disgusted. After I dropped my car off, I went to the bathroom to see my service advisor, John McMurtray, in there too. It would have been no problem, had he not been "orally copulating" another gent More

by Ryan Standifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Shkolnikov, John McMurtray
May 08, 2021

Great customer service provided by Susana Perez, my favorite service advisor in the service department at Lone Star Toyota of Lewisville, located in Lewisville, Texas! More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McMurtray
May 07, 2021

Buen servicio, pero necesitan corregir a las personas de financiamiento, casi hacen que yo ya NO quisiera comprar un carro ahí. Espero que para la próxima estén mejor. More

by Melania Sevilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Song, Xavier Marmolejo
May 06, 2021

JR Sebastian truly does go above and beyond. I had a surprise issue pop up with my car and JR was able to help me out immediately. JR must be one of the most trusted Service Writers in Dallas and I’m gr More

by larrymi143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only work with JR Sebastian. , John McMurtray
April 28, 2021

We had a great experience from the first phone call to the final signature. This is our first Toyota and looks like it won’t be our last! Thanks. More

by NN
Recommend Dealer
Yes
Employees Worked With
Serena Gossett, Michael Burnthorne
April 28, 2021

I was pleased with the service. The personnel I interacted with (Michael) was very well mannered. He informed me of any delays while waiting for the job to get done. More

by Noracrawford
Recommend Dealer
Yes
Employees Worked With
Michael , John McMurtray
April 27, 2021

Salesperson was very friendly and informative, however the finance guy was totally the opposite and he even jacked up the price $1000 on the final papers we signed without letting us know. We trusted him More

by Lpg317
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Escobar, Bo Franklin
April 25, 2021

I needed a wheel lock key for my tires. They placed an order for it and it was ready before the day they promised. I really appreciate the promptness. More

by qudrooh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McMurtray, Robert Vitela
April 24, 2021

The quick attention when I pulled up for service. The clerk was very pleasant and had an awesome smile. They pulled up my history and immediately to my auto in for service. They also found discounts for More

by natedogg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McMurtray
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