Lone Star Toyota of Lewisville

I was pleased with the service. The personnel I interacted with (Michael) was very well mannered. He informed me of any delays while waiting for the job to get done. interacted with (Michael) was very well mannered. He informed me of any delays while waiting for the job to get done. More

Salesperson was very friendly and informative, however the finance guy was totally the opposite and he even jacked up the price $1000 on the final papers we signed without letting us know. We trusted him the finance guy was totally the opposite and he even jacked up the price $1000 on the final papers we signed without letting us know. We trusted him and signed without giving it a final look through and that was our mistake. More

I needed a wheel lock key for my tires. They placed an order for it and it was ready before the day they promised. I really appreciate the promptness. order for it and it was ready before the day they promised. I really appreciate the promptness. More

The quick attention when I pulled up for service. The clerk was very pleasant and had an awesome smile. They pulled up my history and immediately to my auto in for service. They also found discounts for clerk was very pleasant and had an awesome smile. They pulled up my history and immediately to my auto in for service. They also found discounts for the service provided. I call that in the spirit excellence, job well done. More

They did not make it clear that the package deal where they clean the car and Scotchgard it to make it suitable for sale was my financial responsibility therefore my car cost me 2000 more and they waited they clean the car and Scotchgard it to make it suitable for sale was my financial responsibility therefore my car cost me 2000 more and they waited until I came in to close the deal in my opinion this was deceitful More

I went in for service with new car.. no problems just time for first checkup.. Service advisor Susana was great snd service department did everything great time for first checkup.. Service advisor Susana was great snd service department did everything great More

Muchas gracias por el excelente servicio prestado por Mesler Cabrera, eternamente agradecida por la asesoría brindada, es excelente embajador de Venezuela, me contenta mucho su cordialidad. Mesler Cabrera, eternamente agradecida por la asesoría brindada, es excelente embajador de Venezuela, me contenta mucho su cordialidad. More

Great dealer. Very friendly and responsive to my questions and needs with my vehicle. When I take my vehicle there for repair, they are very considerate of my time and always seem to strive to have questions and needs with my vehicle. When I take my vehicle there for repair, they are very considerate of my time and always seem to strive to have the ready on time. More

The service was great but Mike should tell his customer’s what kind of oil he is putting in your car or truck. I didn’t ask for full synthetic oil but that’s what he put in my truck. I should have the choice what kind of oil he is putting in your car or truck. I didn’t ask for full synthetic oil but that’s what he put in my truck. I should have the choice of what oil go’s in my truck! The bill was $89.00. I was expecting it to be $39.00. So yeah it was a shocking price for me. More

The service was very good. The job was done in a timely manner. The price was pretty reasonable. And everyone was very nice and professional. manner. The price was pretty reasonable. And everyone was very nice and professional. More