Lone Star Toyota of Lewisville

Great place good people excellent service clean restrooms a waiting areas smiling faces . Explained what was needed no pressure treated with upmost respect even laughed at my old man joke . If you get a ema a waiting areas smiling faces . Explained what was needed no pressure treated with upmost respect even laughed at my old man joke . If you get a email from me about canned meat it’s probably spam More

The service was very friendly and very timely and as usual good quality work usual good quality work More

The employee was very nice and finished things up very quickly. I’m very happy with the service and they even have a really cool waiting room. quickly. I’m very happy with the service and they even have a really cool waiting room. More

Service was fast and with out asking they wash my car Sebastian did awesome car Sebastian did awesome More

Overall great service and the staff is very helpful.They Overall great service and the staff is very helpful. They go out of their way to make sure you have great experience. They answer any questions you Overall great service and the staff is very helpful. They go out of their way to make sure you have great experience. They answer any questions you may have. More

2 years ago I purchased a used car from this dealership. They were great, and everything went very well. So when my car started having problems My father and I thought we would call and see if there was any They were great, and everything went very well. So when my car started having problems My father and I thought we would call and see if there was anything they might be able to do to help us out. They assured us they could get us into a new car and that we should come in and they would get us squared away. All I needed to do was send them my information and I could leave with a car the next day. Cool. So I go up there, my father was co-signing and sent his stuff in prior, and I wait. I wait for 3 hours. Every update I get sounds like "We are working on it" or "Just a little bit longer, we think we found something that will work for you." Cool. At around that third hour someone comes up and says " We found something for you, and got it squared away with our credit department. We don't have the VIN number yet, because we are having a shortage on cars. If you come back Monday we will have a car for you, and all you will have to do is sign the papers and you will be good to go." That makes sense. Sure. I took off Monday, because I knew I was going to need to go up there. Before I left, I thought I would call to see if they had an ETA on when I would need to be there. They said "We are still trying to work this out with the bank." I told them I didn't understand why, because I had been promised that it was being taken care of, and all I would have to do is show up. Then I was told "I don't understand why someone would have said that because it's not true." Um. Weird. So I said I didn't understand why that would be said, or why it was taking so long. He said, and I quote, "Its taking a long time because you have bad credit. That's not our fault." First of all. I don't let my family talk to me like that, I am sure not gonna let a stranger do it. Second if you can't do anything SAY THAT. In case you were wondering how this ended, they ran my credit 16 times. 13 of those did not have my consent. We were lied to by multiple people through out the entire process. We have been at this for a MONTH, and the service department is being helpful, but that does not take away from fact they took my credit and RAN IT INTO THE GROUND instead of owning up to an inability to do something. Lies, lies, and more lies. That's what this business has to offer you. They say when you buy from them you are family. What they don't tell you is that they mean your toxic family. More

Pleased with the service I received from Stefan. The price was very reasonable. The appointment was made the night before. I got the repair done by 4;00 that day. price was very reasonable. The appointment was made the night before. I got the repair done by 4;00 that day. More

I am so excited for our new family car. Lone Star Toyota provided a seamless car buying process during such uncertain times. Thank you so much! provided a seamless car buying process during such uncertain times. Thank you so much! More

I had a great experience purchaisng my vehicle from Lone Star Toyota. I would definitely buy another car from Xavier and the team at Lone Star. Star Toyota. I would definitely buy another car from Xavier and the team at Lone Star. More

I like that it was quick in and fairly quick out. Thomas was efficient and helpful. I like that the process moved quickly. Good deal was efficient and helpful. I like that the process moved quickly. Good deal More