Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lone Star Toyota of Lewisville

Lewisville, TX

Overview
Reviews
4.4
743 Reviews
Call Dealership (469) 290-0539
View Awards

1547 Stemmons Fwy

Lewisville, TX

75067

Directions

By Type

Showing 743 reviews

October 06, 2021

Christina was very competent at describing the service needed and my car was finished on time. More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Rodriguez in service-rate her”5”
Report | Print
Oct 07, 2021 -

Lone Star Toyota of Lewisville responded

We are so glad Christina was able to provide you with a good experience. We love when we see employees get mentioned by name.

October 06, 2021

I had a very bad experience at another Toyota location. I came here and everything was quick and efficient. Friendly staff. Good customer service. More

by kristat22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick was great!
Report | Print
Oct 07, 2021 -

Lone Star Toyota of Lewisville responded

Thanks for giving us a shot, we are happy we were able to make the experience as painless as possible for you! we appreciate the review

October 04, 2021

I got there and she listened to what I had to say. Truly appreciated that and she is very polite and helpful as well. More

by torress1898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Martinez
Report | Print
Oct 04, 2021 -

Lone Star Toyota of Lewisville responded

We are so glad you had a positive experience! Thank you for taking the time to write this :)

October 03, 2021

Friendly, clean excellent personnel. Maintenance person was very knowledgeable & helpful and introduced me to my salesman. More

by Donnaneal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cardenas
Report | Print
Oct 04, 2021 -

Lone Star Toyota of Lewisville responded

This is awesome to hear! thanks for taking the time out of your day to write about your positive experience. We really do appreciate it

October 02, 2021

Service advisor was excellent ! Very prompt and courteous. Only pitfall was came in for two warranty issues and one was solved. Other was not. If you buy an off-road version of the vehicle and “mud More

by Natrodomus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susana
Report | Print
Oct 04, 2021 -

Lone Star Toyota of Lewisville responded

Thank you for taking the time to write a review. Thanks for bringing this to our attention. Can I get you in contact with the service advisor so he can get these clips for you? If so, please email lonestartoyotalewisville@gmail.com with your contact info so we can straighten it out. Thanks!

September 30, 2021

Fast and accurate service. Was surprised to see car was serviced, washes and ready in a timely manner More

by jkraja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Baker
Report | Print
Oct 01, 2021 -

Lone Star Toyota of Lewisville responded

We are so happy to hear you felt your time was respected. Thanks so much for taking the time to leave a review and we look forward to serving you in the future

September 29, 2021

Great customer service! Miguel is very friendly and he truly listened to what I was looking for. I left very happy from the dealership. More

by torress1898
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cardenas
Report | Print
Sep 30, 2021 -

Lone Star Toyota of Lewisville responded

Thanks for taking the time to write a review, we love seeing employees mentioned by name! I will be sure to pass along the positive praise.

September 28, 2021

Wonderful staff, great service, they really care about their customers. You will not be disappointed. More

by Thequeenofvees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Baker
Report | Print
Sep 30, 2021 -

Lone Star Toyota of Lewisville responded

IT MEANS SO MUCH TO US THAT YOU TOOK THE TIME TO WRITE SUCH A NICE REVIEW, thank you!

September 25, 2021

In take for recall service was quick. Updates on progress was timely with MStatus app. Inspection came up with plausible items of which I agreed. I will return for service in the future. More

by Wdmccaryjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Portela was my service advisor.
Report | Print
September 25, 2021

I have lost the the best service writer ever. Having to start over , giving them a shot at regaining my confidence in quality work . I have had some questionable recommendations in the past . I had a good More

by Peterkelly79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kole
Report | Print
Sep 27, 2021 -

Lone Star Toyota of Lewisville responded

We are glad to hear Cole stepped up and rose to the occasion! Please don’t hesitate to bring anything else to our attention that you have any issues with. We look forward to serving you in the future. Thanks for taking the time to write this review.

1
...
23
24
25
...
75