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Lone Star Toyota of Lewisville

Lewisville, TX

4.4
734 Reviews

1547 Stemmons Fwy

Lewisville, TX

75067

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Showing 734 reviews

October 23, 2021

Tom was very helpful and the text they send that shows you where your car is in the process was awesome. Will go there again. Easy to get appt, and pretty quick work. More

by Kimmiebutts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My service guy was Tom, Collin Baker
Oct 25, 2021 -

Lone Star Toyota of Lewisville responded

Thanks so much for taking the time to write this. We are glad Tom was able to provide you with a good experience, we will pass along the positive praise.

October 21, 2021

I have always received great service from Long Star Toyota. Excellent service received again. Service representative was great. More

by police.hugs_0i
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda M.
Oct 22, 2021 -

Lone Star Toyota of Lewisville responded

Thanks for taking the time to write a review, we look forward to servicing you in the future!

October 21, 2021

Have heard they recommend work that doesn’t need to be done. I came in for a oil change and left with a bill of over $1840. The work may needed to be done. I trusted the service agent and he assured me th More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug and Patrick
Oct 25, 2021 -

Lone Star Toyota of Lewisville responded

Michael, thanks for trusting us with servicing your vehicle. Sales is super slow since we don’t have any cars to sell, but service has been hitting some record-breaking RO's each month! Thanks for taking the time to write this review

October 19, 2021

This was my second time dealing with Kole. He is always pleasant and professional. I was taken back with him today . He under quoted me on a battery and stuck to his word. He charged me the price he quoted More

by Peterkelly79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kole
Oct 22, 2021 -

Lone Star Toyota of Lewisville responded

We are so happy to hear that Kole continues to provide you with great service! I will absolutely pass along the positive praise. Thank you for taking the time to write this review. we really appreciate it

October 17, 2021

I was very pleased with my service representative. She kept me informed of needed work repairs and progress on the service. My overall experience was satisfactory. More

by Rick
Recommend Dealer
Yes
Employees Worked With
Christina Rodriguez
Oct 22, 2021 -

Lone Star Toyota of Lewisville responded

Rick thanks for taking the time to write a review! We are happy Christina was able to provide a positive experience for you, we will let her know of the shout-out.

October 16, 2021

I so appreciate the manager taking providing personal touch and Expediting my concerns as I was facing so serious personal deadlines. It’s a great feeling to know that people still care about people and More

by K McKay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Baker
October 14, 2021

Service is always excellent. On this visit J. R. Was my service advisor. He was very friendly, courteous and professional. On my last visit Elizabeth was my service advisor. She was also friendly, cour More

by bert Arriaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth and J. R. , Collin Baker
Oct 14, 2021 -

Lone Star Toyota of Lewisville responded

Thanks so much for taking the time to write about your experiences with us, I'm glad to hear they have been nothing but positive! We look forward to continuing to serve you in the future. I will be sure to pass along the positive praise to the mentioned employees

October 13, 2021

Friendly sale representative, but everything seemed rushed. The back seats were not bolted down, an interior doesn't work, and they didn't know what some loose wires were for. Too rush and did not pay More

by Whatever78629
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Marshall
Oct 25, 2021 -

Lone Star Toyota of Lewisville responded

We don't like to hear that you weren't fully satisfied with your experience. Can we grab your contact info so we can look up your deal and have someone contact you? Please email us at lonestartoyotalewisville@gmail.com Thank you!

October 09, 2021

Awesome service it’s always a great experience at Lone Star Toyota. Will be back in the future. More

by Briskittx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Escamilla, Collin Baker
Oct 11, 2021 -

Lone Star Toyota of Lewisville responded

We really appreciate you taking the time to write a positive review, it helps more than you know. We love seeing specific employees recognized, we will be sure to pass along the praise.

October 06, 2021

Great WiFi. Knowledgeable and efficient service advisor. Thorough tech (discovered that brakes needed replacing - one millimeter) More

by dmncollector
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Koleton Venden
Oct 07, 2021 -

Lone Star Toyota of Lewisville responded

We are glad you had a positive service experience and felt comfortable while waiting, while we were able to ensure your vehicle was safe to operate. we look forward to servicing you again. Thanks for taking the time to write this

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