Lone Star Toyota of Lewisville
Lewisville, TX
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Tom was very helpful and the text they send that shows you where your car is in the process was awesome. Will go there again. Easy to get appt, and pretty quick work. you where your car is in the process was awesome. Will go there again. Easy to get appt, and pretty quick work. More
Have heard they recommend work that doesn’t need to be done. I came in for a oil change and left with a bill of over $1840. The work may needed to be done. I trusted the service agent and he assured me th done. I came in for a oil change and left with a bill of over $1840. The work may needed to be done. I trusted the service agent and he assured me the work needed to be done. My feeling is that their prices are very high. The dealership is like a ghost town. Almost vacant. Could be the lack of cars due to a chip shortage but could be consumers find better places to have their service done. More
This was my second time dealing with Kole. He is always pleasant and professional. I was taken back with him today . He under quoted me on a battery and stuck to his word. He charged me the price he quoted pleasant and professional. I was taken back with him today . He under quoted me on a battery and stuck to his word. He charged me the price he quoted which is unheard of in todays world. I thought it was outstanding!!! Kole is starting to earn a spot for maybe continued service with lone Star Toyota ! More
I was very pleased with my service representative. She kept me informed of needed work repairs and progress on the service. My overall experience was satisfactory. kept me informed of needed work repairs and progress on the service. My overall experience was satisfactory. More
I so appreciate the manager taking providing personal touch and Expediting my concerns as I was facing so serious personal deadlines. It’s a great feeling to know that people still care about people and touch and Expediting my concerns as I was facing so serious personal deadlines. It’s a great feeling to know that people still care about people and customer service is still a main focus. Truly appreciate More
Service is always excellent. On this visit J. R. Was my service advisor. He was very friendly, courteous and professional. On my last visit Elizabeth was my service advisor. She was also friendly, cour service advisor. He was very friendly, courteous and professional. On my last visit Elizabeth was my service advisor. She was also friendly, courteous and professional. The mechanics always do a great job. I have never had to take it back for the same problem after the work was performed. The car performs well and has only gone back for preventive maintenance. More
Friendly sale representative, but everything seemed rushed. The back seats were not bolted down, an interior doesn't work, and they didn't know what some loose wires were for. Too rush and did not pay rushed. The back seats were not bolted down, an interior doesn't work, and they didn't know what some loose wires were for. Too rush and did not pay attention to many details. More