Lone Star Toyota of Lewisville

Amazing experience. Caleb, Gabriela and Shahid made the process easy and enjoyable. Top Notch experience at Lonestar Toyota of Lewisville. Went through 6-7 dealer Caleb, Gabriela and Shahid made the process easy and enjoyable. Top Notch experience at Lonestar Toyota of Lewisville. Went through 6-7 dealers and none could meet the expectations and ease of purchase as the team at Lone Star Toyota did. Used KBB instant offer and got connected with Gabriela and GM Shahid Usmani. They made the process easy so that I didn't waste my time driving to the dealership. Had the offer and deal made before I arrived. Caleb Okeke, worked the final steps and was a pleasure to work with. 5 star service all the way around. Recommend them to anyone More

Ronnie was absolutely amazing. Made the process so easy and he worked so hard to get me the best deal! Customer service is the best there. Highly recommended! Will definitely be go Made the process so easy and he worked so hard to get me the best deal! Customer service is the best there. Highly recommended! Will definitely be going back. More

Once the car came in my salesperson was great to work with and so I bought the car with and so I bought the car More

Dan (sales manager) and Raul (Car salesman) really are the best people to work with when trying to get a car, they made my experience at Toyota one of the best. I would definitely recommend people to go t the best people to work with when trying to get a car, they made my experience at Toyota one of the best. I would definitely recommend people to go to Toyota of Lewisville and ask for Raul. More

Christina Rodriguez, my sons service provider. ... Provided the m9st RUDE and DISRESPECTFUL experience to my son. He arrived at 8am to get a 🔑KEY!!! Made it back home at 11:30am. Christina seemed ... Provided the m9st RUDE and DISRESPECTFUL experience to my son. He arrived at 8am to get a 🔑KEY!!! Made it back home at 11:30am. Christina seemed to have unlimited time on her hands to entertain Deep Discussion with a Love interest or WHOMEVER it was that was more important than Common Decency. After a lengthy conversation and HUGS, she never bother to look his way BEFORE returning to her domain. No update. No acknowledgement. After 3hrs his car was brought out to him and he asked someone Else that was near, whether it was ready . They informed him that he should ask his service provider. He asked Christina, who was nice enough to look his way the Whole 2 seconds thsy it took to say Yes. Immediately putting her head down and Never raising it or uttering another word as he asked, "Is there anything else? Anything I need to sign?"........ crickets Christina please take a course in Customer Care, Service, Concern, and Interaction. 3 hrs is too long NOT to at least give an update. My Son is a Nice Guy. You were NOT!!!! More

I give Lone Star Toyota of Lewisville NEGATIVE ten stars! !! It has been over a month since I bought the can and the title is still in the name of a business in New York with a New York title. Also both the f !! It has been over a month since I bought the can and the title is still in the name of a business in New York with a New York title. Also both the front and rear passenger doors had been repainted and the rear tires were replaced with different brand tires than the front tires. Since the title is not in MY name I can not sell the car or receive the $29000 offer that CARMAX gave me. The dealer would not take back the car and give same offer More

The worst of all time. They sell lemons here. The have zero customer service and the dealership itself has roaches in the coffee station. Gross. They sell lemons here. The have zero customer service and the dealership itself has roaches in the coffee station. Gross. More

I have been going to this dealer since 2016 and have always received excellent service from them. always received excellent service from them. More

The dealership has a negative reputation however the salespeople that worked with me were excellent. salespeople that worked with me were excellent. More

Great prompt speedy service always have a great time and experience. Would highly recommend this dealer! experience. Would highly recommend this dealer! More