Lone Star Toyota of Lewisville

The new Lone Star Toyota is a breath of fresh air as compared to several years ago under the previous management.Back then (around the 2017-2018 timeframe) Lone Star had a completely unprofessional (pun compared to several years ago under the previous management.Back then (around the 2017-2018 timeframe) Lone Star had a completely unprofessional (punk) kid named “Brian” in the service department who was a complete jerk that would try to “intimidate” (which he failed miserably at) people who came in with questions about their new vehicles (I’m hoping that I got him fired over it). That said - all of the current service people are beyond professional and make the experience smooth and enjoyable each and every time! Hats off to whomever it was that changed the atmosphere in the Lone Star service department. You’ve done a great job and deserve great recognition! More

I recently bought a new car and Bilal was the salesman, he was very professional , kind, thoughtful and extremely helpful throughout the whole process, he kept in touch with me after everything was done t he was very professional , kind, thoughtful and extremely helpful throughout the whole process, he kept in touch with me after everything was done to make sure everything was still good. Amazing team and dealership. Highly recommend Bilal and this place. The sales manager Ibrahim was very helpful with the sales and helped me out with getting a great value for my trade in, The finance manager was very professional and kind as well. More

I accidentally added a different coolant and they replaced the collant with a new coolant which was helpful for them. replaced the collant with a new coolant which was helpful for them. More

The staff was great and they invited me to drive home on another vehicle new. The dealer fixed muy car and the called me the same date. another vehicle new. The dealer fixed muy car and the called me the same date. More

Xavier was very professional and knowledgeable. Helped us work a great deal on a 2015 Camry. Helped us work a great deal on a 2015 Camry. More

Good courteous and timely service. Kept me informed with all the repair needs and prompt response Kept me informed with all the repair needs and prompt response More

Best service experience I’ve ever had! Service Rep, Bruce, was very professional and knowledgeable!. Service Rep, Bruce, was very professional and knowledgeable!. More

I have purchased four vehicles from Lone Star Toyota. They have provided excellent customer service each time from start to finish. Thanks Kevin! They have provided excellent customer service each time from start to finish. Thanks Kevin! More

He need to make sure everything all set to contact customer to pick the car. customer to pick the car. More

Good c/s although it takes longer time for regular service. Polite staff. Charging 3% extra for credit card payment is very unusual…particularly so as many customers may not carry cash/check book. service. Polite staff. Charging 3% extra for credit card payment is very unusual…particularly so as many customers may not carry cash/check book. More