Lone Star Chevrolet - Service Center
Houston, TX
89 Reviews of Lone Star Chevrolet - Service Center
We had a major oops with my new Z06. Mike was great to work with. He got the car in quickly. He even arranged a wrecker to come get it for us. The work was done quickly and Mike and the parts departmen work with. He got the car in quickly. He even arranged a wrecker to come get it for us. The work was done quickly and Mike and the parts department kept me updated on how the work was progressing on a daily basis. I would definitely recommend Lone Star's service dept. More
Wow, Absolutely fantastic, it help when the customer Wow, Absolutely fantastic, it help when the customer service person knows what he is doing. I had been the week before to ask about the same pro Wow, Absolutely fantastic, it help when the customer service person knows what he is doing. I had been the week before to ask about the same problem and I did not get any help. All I got was the car does not have a recall. Thank you Duffy. More
Very nice experience but it is a little pricing overall when compared to other companies. Ruben kept me very informed about what was going on with my vehicle. I was there a little longer than I anticipat when compared to other companies. Ruben kept me very informed about what was going on with my vehicle. I was there a little longer than I anticipated especially since I made an appoinment and was only getting an oil change and tire rotation. (over an hour). More
Everyone one there was very nice, George was very professional, and Terry was at his usual best, dealership was very clean, work done promply, i am very happy with the service, yes i would recommednd professional, and Terry was at his usual best, dealership was very clean, work done promply, i am very happy with the service, yes i would recommednd Lone Star to anyone, in the near (January or Februray ) future i am going to buy a new vehicle and i will come to Lone Star for my next vehicle. You have the cleaniest dealership i have ever been in. Bill Dawkins More
The Service Manager was very helpful and treated us (the customer) like we were very important to him and the dealership. He also arranged transportation for my wife, when we realized that the job would tak customer) like we were very important to him and the dealership. He also arranged transportation for my wife, when we realized that the job would take longer than anticipated. The quality of work was excellant and overall it was a very good experience. More
The people i have worked with Lone Star Chevrolet are very concerned about me meeting being happy about the service i received. I purchased my truck from Al Niemi and her was very helpful in making sure very concerned about me meeting being happy about the service i received. I purchased my truck from Al Niemi and her was very helpful in making sure i got what i wanted. For the services side i have been dealing with Valentin Bernal who has extremely helpful in providing a very high level of service for me. He is very aware of what is both wanted and expected. More
I liked the way Ric Shearer handled all my concerns and very informative on what needs to be done and how much to expect to pay. I am very happy to have met Ric and will ask for him everytime from now on! very informative on what needs to be done and how much to expect to pay. I am very happy to have met Ric and will ask for him everytime from now on!! More
I AM VERY HAPPY WITH MY PURCHASE OF MY NEW CAR THE SALES PERSONNEL WERE EXCELLENT AND VERY FRENDLY AND EXPLAINED EVERY DETAIL ABOUT THE CAR. I TOOK IT IN BECAUSE OF A RECALL ISSUE BUT THANK GOD MY CAR WAS PERSONNEL WERE EXCELLENT AND VERY FRENDLY AND EXPLAINED EVERY DETAIL ABOUT THE CAR. I TOOK IT IN BECAUSE OF A RECALL ISSUE BUT THANK GOD MY CAR WAS OK, BUT THEY WERE NICE AND EVEN WASHED MY CAR NOW THAT WAS AWESOME. JEAN WAS VERY NICE AND TOOK CARE OF ALL MY NEEDS AND CONCERNS. More
I have purchased 2 cars from Lonestar and both times it has bneen a great experience. This dealer is the only one to service my cars and I have the best service writer in the world, she is friendly she kee has bneen a great experience. This dealer is the only one to service my cars and I have the best service writer in the world, she is friendly she keeps me ibnformed about what is going on with my car and gets in through the shop righ the first time. I have never had to bring it back after any service done to either cars. I highly suggest if it is a chevy car and you need service take it to Shannon at Lone Star Chevy. More