Lone Star Chevrolet - Service Center

Mike Ferrell consistently delivers exceptional service to his customers. With a deep understanding of their needs, he ensures they receive fair pricing for any work undertaken. For the past two years, I've e his customers. With a deep understanding of their needs, he ensures they receive fair pricing for any work undertaken. For the past two years, I've entrusted my trucks to him, confident that he and his team will provide top-notch service every time. More

Mike Farell got my car in and out in about an hour and a half, quickly determing the one service I needed in addition to an oil change. Also, he advised me of a factory recall service pending receipt of pa half, quickly determing the one service I needed in addition to an oil change. Also, he advised me of a factory recall service pending receipt of parts. More

This dealership knows how to help customers and deal with anything thrown at them , always willing to help. anything thrown at them , always willing to help. More

When service or repairs are needed I know that it will be done right, by someone who is trained to do the work properly. done right, by someone who is trained to do the work properly. More

Friendly but no follow through. The service area was clean other than that, I wouldn’t go back. The service area was clean other than that, I wouldn’t go back. More

I only bring my car to lone star chevy, for maintenance. I Trust them to do me right... I Trust them to do me right... More

Called Lone star and made an appt to get my car inspected, spoke to a real person, they even sent me a text reminding me. Got there and the service person said that they couldn't do an inspection, inspected, spoke to a real person, they even sent me a text reminding me. Got there and the service person said that they couldn't do an inspection, their machine was down. Why didn't they tell me when I called the first time? NOT RECOMMENDED The right hand doesn't know what the left is doing. More

I toke my truck in for service because it stuttered on acceleration. I was told nothing was wrong with it. 2.5 months later after it was still doing the same thing. I toke it back. This time I was told t acceleration. I was told nothing was wrong with it. 2.5 months later after it was still doing the same thing. I toke it back. This time I was told there was multiple things wrong with a hefty price tag that I was unable to pay at the time. I picked up my truck and it sat over the weekend. When I drove it on that Monday, my children and I were left stranded on the highway after alarms went off and it ran hot. I had it towed to another mechanic and was told my fluids were empty and I'd either been scammed or someone was extremely negligent. He made the repairs for half the cost and many which were caused by the negligence of your mechanics. The issue that I initially went in for only needed to be remedied by a flush. I've been coming to this dealership for years with my truck and never had an issue. But, I always went with what was suggested. I couldn't this time and paid for it! More