Lone Star Chevrolet - Service Center

very pleased with the professionalism that my service advisor (Mack Smith) performed in taking care of my vehicle and showing excellent care and customer service which is very hard to find now a days tha advisor (Mack Smith) performed in taking care of my vehicle and showing excellent care and customer service which is very hard to find now a days that being said you can't get any better than that if a 10 star rating existed they sure would deserve it thank ya'll More

ZERO rating. ..DO NOT TAKE YOUR CAR TO THIS DEALERSHIP. Shame on me, being a longtime customer, I gave Lone Star a second chance and more of the same...trying to ..DO NOT TAKE YOUR CAR TO THIS DEALERSHIP. Shame on me, being a longtime customer, I gave Lone Star a second chance and more of the same...trying to up sell and screwing me every chance they could (even having purchased multiple cars from them). Driver's side interior door handle issues experienced. After 2+ hours they told me I needed to replace the entire door panel (the actual assembly is a $35 part aftermarket). When I asked to go back and see the handle myself, they had done nothing more than pull the handle to the open position and shine a flashlight behind it (without removing the door panel), which they repeated with me present, and told me the handle was coming apart. To top things off, they charged me $200 to wait 3 hours for what took them 3 minutes of diagnosis (if you can call it that). An absolute SCAM! More

Highly recommend this place staff is very professional and service is great . Thank you Mr. Tom Ryan you get straight to business and attend your customers. and service is great . Thank you Mr. Tom Ryan you get straight to business and attend your customers. More

Elizabeth Schopfer has excellent customer service! ! Didn't have to waitand she went over everything with me . ! Didn't have to waitand she went over everything with me . More

Lone star always makes its customers #1 as soon as they walk in the are greeted and help direct you to who you need to see I've purchased 5 vehicles from them and have done all my repairs and warranty work walk in the are greeted and help direct you to who you need to see I've purchased 5 vehicles from them and have done all my repairs and warranty work with them for over 25 years More

Tom in the commercial and his technician did excellent work on taking care of leaks that were found during inspection work on taking care of leaks that were found during inspection More

I took my 2020 Chevy Colorado for a diagnostic for having a/c issues and said it was the compressor. They replaced it and when I drove it out no less than two miles my brakes frozed up and almost crashed. Th a/c issues and said it was the compressor. They replaced it and when I drove it out no less than two miles my brakes frozed up and almost crashed. They claimed they didn't touched anything else but I don't know that. I had no issues with my brakes before getting truck service at location. That's why I don't like going to any dealerships for mechanical issues. Dealerships are known for shady practices,chalk lining just to make revenue. More

Set appointment I waited 25 not a single person help me. Jump back on my truck and leave. Jump back on my truck and leave. More

Always know I am taken care of when I arrive and work with Mike Farrell. Ive been coming here for three years, and Mike is the best service partner in the biz. with Mike Farrell. Ive been coming here for three years, and Mike is the best service partner in the biz. More

I scheduled my appointment online, and it was so easy! Everything went smoothly for my 7,500 mile service. The Lone Star Chevy service department was clean and the service advisor, Mary, handled everythin Everything went smoothly for my 7,500 mile service. The Lone Star Chevy service department was clean and the service advisor, Mary, handled everything without much of a wait! Thanks, Lone Star! More