Lone Star Chevrolet - Service Center

Came in for an oil change and left with no oil in the car. Thankfully the error was able to be corrected. car. Thankfully the error was able to be corrected. More

I have been coming here for the last 18 years. ..but lately they haven't did their service correctly. I came here maybe around in Sept and they didn't check my fluids after changing my oil and havi ..but lately they haven't did their service correctly. I came here maybe around in Sept and they didn't check my fluids after changing my oil and having some other maintenance done and it wasn't the first time they did that. I just came and had some major work done on my vehicle and hope they did everything correctly. More

very pleased with the professionalism that my service advisor (Mack Smith) performed in taking care of my vehicle and showing excellent care and customer service which is very hard to find now a days tha advisor (Mack Smith) performed in taking care of my vehicle and showing excellent care and customer service which is very hard to find now a days that being said you can't get any better than that if a 10 star rating existed they sure would deserve it thank ya'll More

ZERO rating. ..DO NOT TAKE YOUR CAR TO THIS DEALERSHIP. Shame on me, being a longtime customer, I gave Lone Star a second chance and more of the same...trying to ..DO NOT TAKE YOUR CAR TO THIS DEALERSHIP. Shame on me, being a longtime customer, I gave Lone Star a second chance and more of the same...trying to up sell and screwing me every chance they could (even having purchased multiple cars from them). Driver's side interior door handle issues experienced. After 2+ hours they told me I needed to replace the entire door panel (the actual assembly is a $35 part aftermarket). When I asked to go back and see the handle myself, they had done nothing more than pull the handle to the open position and shine a flashlight behind it (without removing the door panel), which they repeated with me present, and told me the handle was coming apart. To top things off, they charged me $200 to wait 3 hours for what took them 3 minutes of diagnosis (if you can call it that). An absolute SCAM! More

Highly recommend this place staff is very professional and service is great . Thank you Mr. Tom Ryan you get straight to business and attend your customers. and service is great . Thank you Mr. Tom Ryan you get straight to business and attend your customers. More

Elizabeth Schopfer has excellent customer service! ! Didn't have to waitand she went over everything with me . ! Didn't have to waitand she went over everything with me . More

Lone star always makes its customers #1 as soon as they walk in the are greeted and help direct you to who you need to see I've purchased 5 vehicles from them and have done all my repairs and warranty work walk in the are greeted and help direct you to who you need to see I've purchased 5 vehicles from them and have done all my repairs and warranty work with them for over 25 years More

Tom in the commercial and his technician did excellent work on taking care of leaks that were found during inspection work on taking care of leaks that were found during inspection More