
Lone Star Chevrolet
Houston, TX
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In looking for a new truck Michele came recomended by two individuals who shopped at Lone Star, and both told my son Michele would please a "not so easy to please man' I telephoned Michele and described my individuals who shopped at Lone Star, and both told my son Michele would please a "not so easy to please man' I telephoned Michele and described my needs; a couple of calls and a little time later we had an appointment. Arriving late in the evening wasn't a problem, no one hurried us though and we went past closing. Michele works hard, she understood what I was looking for, found the answer and worked what I'll say was a reasonable deal for both parties. Polite, patient, down to earth, and she made it the easiest time I've ever had buying a new vehicle. Randy in the parts department is also very helpful and gave me the time I needed when asking him how to connect my step rails to my truck. More
Michelle was great to work with from beginning to end. If anyone is looking to buy any new Chevy vehicle, I would highly recommend Lonestar Chevrolet and Michelle. She was very helpful to get the best price anyone is looking to buy any new Chevy vehicle, I would highly recommend Lonestar Chevrolet and Michelle. She was very helpful to get the best price on my 2010 Tahoe without any of the high pressure techniques that I encountered at other dealerships. She had a great attitude and made the whole process very positive! More
My previous car purchase from a Toyota dealership was so tramatic for me that the very thought of purchasing a new vehicle filled me with anxiety. I can say that I absolutely did not feel pressured or inti tramatic for me that the very thought of purchasing a new vehicle filled me with anxiety. I can say that I absolutely did not feel pressured or intimidated at all from my sales person, Sid Templeton. I received only the nicest treatment, respect and helpfulness. I loved that I was not pressed to 'buy a car'. I have to say from beginning to end, the Lone Star folks were terrific. Who knew car buying could be a pleasant experience! More
We are a repeat customer for this dealership and the reason why is because of employees like Harry. We were made to feel comfortable and our needs were studied and evauluated to make sure that we were reason why is because of employees like Harry. We were made to feel comfortable and our needs were studied and evauluated to make sure that we were satisified with our new chevy truck. All questions were welcomed and answered completely. All phases of the viewing, test drives, paper work and financing were done to our complete satisfaction. I have been in other dealerships where it took us 4 hours just to get the finacial paper work done. More
It my past car buying experiences, I have had salesmen tell me what I want to hear over the phone, but when I get there their only objective is to make a sale. Until my experience at Lonestar yesterday, tell me what I want to hear over the phone, but when I get there their only objective is to make a sale. Until my experience at Lonestar yesterday, I hated the car buying process. They have you sitting and waiting all day long. That was not the case on yesterday. In about 2 hours, I had gone on a test drive, signed paper work, car detailed, added vehicle to my insurance, and I was headed home. Everyone at Lonestar was very helpful. As soon as we stepped out of the car, we were greeted. The gentleman who greeted us opened the door and he also paged Harry for us. I told Harry exactly what I wanted and when I arrived at Lonestar, that is what was waiting for me. My sister had figured out how to pair my phone with the car, but Harry still took the extra time to make sure that I knew what I was doing. Jay found a way to save me an additional 1,000.00 and that just blew me away. I would have never known that I qualified for that discount, but these guys aren't just trying to make a buck, they are building a friendship. I will be referring all my friends and family members to Lonestar (Harry Doggit). Harry was awesome!!! More
Michelle was very prompt in meeting me when i entered the dealership. She would listen to what i wanted and pointed out my options including price range and style of car. I did not feel hurried or pushed dealership. She would listen to what i wanted and pointed out my options including price range and style of car. I did not feel hurried or pushed into anything. if I wanted to take a second look at anything there was no problem. She was the most helpful dealer sales person i have ever delt with. More
We have bought 4 vehicles from Lone Start Chevrolet and have all of our service work done there. There are up front, honest people with which to do business. The sales department always does everything the have all of our service work done there. There are up front, honest people with which to do business. The sales department always does everything they can to get the trade and new vehicle numbers where we want them. The service department always fixes our vehicle correctly the first time and in a very timely manner. More
Being a repeat customer to Lone Star Chevrolet, I was initially apprehensive about returning. I decided instead to chekc on the web to see if I could get a deal without a lot of haggling. Michelle Shep initially apprehensive about returning. I decided instead to chekc on the web to see if I could get a deal without a lot of haggling. Michelle Shepard responsed to my requests and on line without a lot of the pressure selling that a lot of dealerships usually have. I actually had a pleasant experience dealing with someone that was willing to get exactly what I wanted in the time that I wanted with knowledge of the vehicle as well. I would definitely recommend more customers to Michelle and the dealership based on the quality and respect as displayed by Michelle. More
Mr.Doggett was very honest and very helpful. He Mr.Doggett was very honest and very helpful. He definetely was the right person to help us buying this new vehicle. we would refer him to all ou Mr.Doggett was very honest and very helpful. He definetely was the right person to help us buying this new vehicle. we would refer him to all our friends and family and will come back to him whenever we decide to buy another one. We can say that this dealer is the best in Houston. TX Mr Estrada and Mrs. Santos More
You can tell the Stanley Cooper is truly concerned with customer service. I have purchased two vehicles from him thus far and both times he has made it so easy to buy our new cars. I wish all car Salesman customer service. I have purchased two vehicles from him thus far and both times he has made it so easy to buy our new cars. I wish all car Salesman were like Stanley. He is amazing...My husband and I tell EVERYONE where to go when they need a Chevy, Lonestar! We will definitely be back. More