
Lone Star Chevrolet
Houston, TX
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Michelle was extremely helpful throughout the entire process of purchasing our new Tahoe. She is very knowledgeable of the Chevy products and never pushed us to make a decision. I've dealt with severa process of purchasing our new Tahoe. She is very knowledgeable of the Chevy products and never pushed us to make a decision. I've dealt with several other Chevy dealers in the Houston area and have walked away extremely disappointed. This time, it was different. They worked with us on our trade and helped us get better financing than our pre-approval from our credit union. They are in business to earn a profit, but they also had great customer service. I was impressed when the Sales Manager came up to us after everything was finalized and thanked us. I would recommend Lone Star and Michelle Shepard if you are in the market for a new vehicle. More
Michelle was very informative and I never felt like I was under pressure to make a decision. Michelle helped me make an informed decision and I am very happy with the truck I purchased. The time I spent lo under pressure to make a decision. Michelle helped me make an informed decision and I am very happy with the truck I purchased. The time I spent looking at the information associated with the truck I was interested in made it easy to select the truck I wanted. More
Harry Doggett is a consummate professional who exemplifies integrity, honesty, and a genuine concern for his customers. At every stage of the purchasing process he put my interests ahead of the “ exemplifies integrity, honesty, and a genuine concern for his customers. At every stage of the purchasing process he put my interests ahead of the “sale”, working tirelessly to ensure the best for me whilst balancing the inevitable demands of the dealership. His candor and “no nonsense” approach was a blessed surprise me, who like many others have endured the normal dealership routine. I will be a customer of Lone Star for life, and recommend the dealership to all and everybody, directly due to the level of excellence that Harry delivers. He is backed by a first class team at Lone Star, every interaction from reception, through finance, vehicle preparation, service and the business office was exemplary. Harry deserves every accolade he receives, evident by the proudly displayed sales metrics posted at Lone Star – but of course his genuine and humble demeanor would never reveal such to a prospective client. Thank you Harry and God Bless. Jeremey More
We were very blessed to have Harry Doggett come into our lives and Lone Star Chevrolet!!!! We will never forget what they have done for us!!!!!!! GOD works in mysterious ways... We will definitely come back lives and Lone Star Chevrolet!!!! We will never forget what they have done for us!!!!!!! GOD works in mysterious ways... We will definitely come back and recommend Harry and the car dealership to everyone!!!!!!!We had been looking for a new car for a long time and everyone always gave us the run around then we found Harry and Lone Star Chevrolet and they came to us with integrity and professionalism and made us feel like one of the family. More
I was looking for a 2010 pickup, with specific colors and option sets in mind, and of course for the right price. 2010 choices were getting scarce. I worked with Michelle Shepard for nearly a week looking option sets in mind, and of course for the right price. 2010 choices were getting scarce. I worked with Michelle Shepard for nearly a week looking for a truck that met my criteria. We checked into any number of trucks listed on GM's available inventory site only to find then them either already sold, or the dealer they were located with had added additional extras that were of no interest to me. Michelle was on top of the process, and even when we were inquiring into a particular truck (or two), she kept working to find additional options. After nearly a week and lots of patience, we ultimately found exactly what I was looking for. It was delivered from the other dealer, and prepped for me to pick up. The financing process with Bradley was as quick and painless as could be expected. All available options were presented, matter of factly with no pressure to purchase any, and costs (total and monthly payment) were presented for various options I was looking at along the way, including with no options. It was a decent process. Marie handled the review of features for the vehicle, going over OnStar, the options I purchased, etc. It's been many years since I have purchased a new vehicle, and the features, to me, were a lot to take in. Marie helped me with any question I had. The only issue I have had to this point is that my OnStar system is apparently not configured correctly, and I'll need to take the truck back in to have that corrected. Assuming it is the quick config change that was described, there are definitely worse things in life. I've had the truck for 24 hours at the time of this note, and so far, I've been VERY happy with the vehicle, and the purchase process. More
Michelle Shepard was terrific to work with. I received her name from Consumer Reports and in a matter of minutes (5 min. or less) she had already contacted me. She was extremely responsive and very user f her name from Consumer Reports and in a matter of minutes (5 min. or less) she had already contacted me. She was extremely responsive and very user friendly. The Tahoe price we negotiated exceeded my expectations. This was the best way I had ever bought a vehicle. I would recommend her to my friends. Overall, Michelle was excellent to work with. Unfortunately, the finance person (I've forgotten his name) I worked with was just the opposite. He was pushy, rude and I felt UNETHICAL. I wish I could remember his name to express my displeasure in doing business with him. He is a terrible reflection of Lone Start. I would warn my friends to be cautious of this guy. More
Harry worked for 3 days to get my husband the truck he needed at the price & financing he needed. Surprise! Karl was able to get me into a 2010 Cobalt! We walked out with 2 2010 vehicles with payments needed at the price & financing he needed. Surprise! Karl was able to get me into a 2010 Cobalt! We walked out with 2 2010 vehicles with payments we can handle & we were treated so well! Karl was great - spent all day with the both of us. We really appreciated the honest, above-board, friendly manner with which we were treated! We have since recommended & will continue to recommend Lone Star Chevy! It was WELL WORTH the drive from Willis! More
Harry was Great! this is the second vehicle I have bought from him. T he whole process was the most pleasent time I ever had buying a vehicle!We got a price that was better than what we were looking for, and from him. T he whole process was the most pleasent time I ever had buying a vehicle!We got a price that was better than what we were looking for, and a free meal! keep up the good work. We will surely be back. More
This was our second Suburban purchased at Lone Star and it was a great experience AGAIN! Even though that model hasn't had many changes we have no regrets. Harry Doggett and Alex Hinojosa were AWESOME wi it was a great experience AGAIN! Even though that model hasn't had many changes we have no regrets. Harry Doggett and Alex Hinojosa were AWESOME with us. They make make auto buying pleasant. Thank you Harry and Alex...A+++. Way to go Lone Star Chevrolet. Warmest Regards, David and Laurie Schlain More
Marcos really helped me a lot with everything, very helpful with the finincing, he got me the lowest interest rate, very hapy !!! I was there to look around for a truck and I end up buying one. I go helpful with the finincing, he got me the lowest interest rate, very hapy !!! I was there to look around for a truck and I end up buying one. I got a good deal with my trade. No gimmics no hiiden fees of charges.evything went excelent with the service. I highly recommend Lone Star chevrolet to everyone. thnk You Rosa Christensen More