Lone Star Chevrolet
Houston, TX
Filter Reviews by Keyword
By Type
Showing 505 reviews
The very best folks I've ever dealt with in purchasing a new car. This is now the fourth car I have purchased at Lone Star Chevy, and have sent several friends to do business with the great folks at Lone St new car. This is now the fourth car I have purchased at Lone Star Chevy, and have sent several friends to do business with the great folks at Lone Star! I've purchased both new and pre-owned and very happy each time. Also had great service for my vehicles! More
I have had a long term relationship with Lone Star Chevrolet and have bought all my vehicles from them for almost 10 yrs. Michelle Shepard is very knowledgeable in helping us pick the right vehicles Chevrolet and have bought all my vehicles from them for almost 10 yrs. Michelle Shepard is very knowledgeable in helping us pick the right vehicles and she always strives to give us the best price. All the sales people are very friendly and eager to help. I have also had great service every time I have taken my vehicles in for service. Shannon Dietert has always gone and above the call of duty and has exceeded our expectations over and over again. Shannon knows all the makes of the vehicles very well and many times, in just describing the symptoms of an issue, she has already solved the problem before the paperwork is even completed... Thanks!! Kirt Wilson More
I checked the internet when I was ready to buy a new car. I saw what I wanted so stopped in Houston on the way back from Austin, where I was visiting my son. Lonestar was a very pleasant environment with fr I saw what I wanted so stopped in Houston on the way back from Austin, where I was visiting my son. Lonestar was a very pleasant environment with friendly staff and a competitive price for what I was looking for. More
After puchasing 3 vehicles and 2 transmissions replacedin the last few years It became obvious that the service department was not able to seryice vehicles,and they waste customers time. I have requested tha the last few years It became obvious that the service department was not able to seryice vehicles,and they waste customers time. I have requested that they remove me from all solicitation which I was assured was going to be done per Joseph Healy on 02-17-2010 .I was left alone for a month or so now I am being bombarded again with email junk I tell all my friends not to buy a vehicle from lonestar chevy. lonestar chevy LEAVE ME ALONE I WILL NEVER BE YOUR CUSTOMER.. More
Not only would I recommend this dealership; I have recommended this dealership to people looking for a vehicle and recommended they work with Michelle Sheppard. She's great. I had the easiest and quic recommended this dealership to people looking for a vehicle and recommended they work with Michelle Sheppard. She's great. I had the easiest and quickest purchasing experience that I have ever had for a vehicle. They understood that my time was important to me and respected that. More
Michelle did an excellent job. She was understanding of what type of vehicle I was looking for, and had selected some vehicles for my review prior to my arrival at the dealership. Also, the gentlemen with what type of vehicle I was looking for, and had selected some vehicles for my review prior to my arrival at the dealership. Also, the gentlemen within the Finance department was extremely helpful. Unfortunately, two months after the fact I cannot remember his name. Overall, I was extremely satisfied with all the help I received at the dealership and afterward. Thanks again! More
Lone Star was fantastic with my car buying experience. As a veteran I used the preferred dealer network with USAA. The price was outstanding and made the overall process quick easy and without issue. Michell a veteran I used the preferred dealer network with USAA. The price was outstanding and made the overall process quick easy and without issue. Michelle was very informed and answered all of my questions. The customer is first business model is excellent and should be commended. More Dealerships should adopt this way of doing business. I will definitely recommend Lone Star and Michelle to anyone who is looking for a new car. As a veteran it means the world to me that we have access to programs such as yours. Sincerely, Shane Grivich More
I have never purchased a brand new vehicle before. I have always bought used vehicles, but I have had many deals with large (and small) dealerships. I will say my experience at Lone Star Chevrolet was have always bought used vehicles, but I have had many deals with large (and small) dealerships. I will say my experience at Lone Star Chevrolet was wonderful. I had my wife and 2 young children with me, and they felt comfortable hanging out in the dealership that was very well setup to work with families. We really appreciated the hospitality and courtesy from all the Lone Star Chevrolet staff. My goal was to find a white Silverado crew cab 4x4 Z71 in my price range. I couldn't find one in ALL of the Houston area. Robert Martin had me coming in to see the a truck that meat all my needs, but it was silver. I had told him silver was good too, but he remembered my 1st choice was white. The morning I was scheduled to come meet with Robert he called me to let me know he was looking at a newly delivered truck that met my specs AND was white. Needless to say I was excited. I appreciated that greatly. I know many other dealers would have tried to sell me the silver truck instead of white (because white is a very popular color) - and then tried to move the white truck to a new buyer. Robert put MY wants and desires 1st. That is very appreciated and I will highly recommend Lone Star Chevrolet (and Robert Martin) to anyone looking to buy a new vehicle. Thank you again for your excellent service. Kent Sims More
Our family has purchased 3 trucks so far and the service has been excellent every time. Any issues were handled by sales staff and service staff immediately. Would highly recommend using this dealership and has been excellent every time. Any issues were handled by sales staff and service staff immediately. Would highly recommend using this dealership and continue to do business with them in the future with Michelle as our sales representative. More
Pulling into Lonestar Chevrolet, we knew we wanted to buy a new 2010 Camaro, but still wasn't sure what dealership we would go with. We started looking at the Camaros which were out near the feeder street at a new 2010 Camaro, but still wasn't sure what dealership we would go with. We started looking at the Camaros which were out near the feeder street at the front of the dealership, at least 100 yards from the showroom or any salesman. I doubted any salesman would walk that far out in the heat of the day. But I was wrong, Craig Kabzinski came right out and asked if he could help. I had a ton of questions...not to mention I wanted to test drive one of the new Camaros....5 minutes later I was in a bad-a** Black Camaro with my foot to the floor for a real test drive...theres nothing like the smell of burning rubber in the HOT Texas sun! ... 'for an old bald guy, you look pretty hot' said my wife! About 2 hours later, I was signing the paperwork for my new Black 2010 Camaro SS RS. But it gets better. Not only were we pleased with the knowledge and attention, but more importantly, the friendliness of the entire dealership. So pleased in fact, we bought two Camaros....yep, his and hers. And she looks hotter than me in her own new Lonestar Chevy Camaro! Lonestar could not have been more helpful, friendly and professional. If you have a problem with this dealership, you may want to look in the mirror first because this is a first class dealership, from sales to service. More