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Lone Star Chevrolet

Houston, TX

4.8
505 Reviews
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18900 Northwest Freeway

Houston, TX

77065

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Showing 505 reviews

June 10, 2010

The very best folks I've ever dealt with in purchasing a new car. This is now the fourth car I have purchased at Lone Star Chevy, and have sent several friends to do business with the great folks at Lone St More

by dmaulsby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Dowell
June 10, 2010

I have had a long term relationship with Lone Star Chevrolet and have bought all my vehicles from them for almost 10 yrs. Michelle Shepard is very knowledgeable in helping us pick the right vehicles More

by kdw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Shepard in sales and Shannon Dietert in service
June 10, 2010

I checked the internet when I was ready to buy a new car. I saw what I wanted so stopped in Houston on the way back from Austin, where I was visiting my son. Lonestar was a very pleasant environment with fr More

by pat7734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michele shepard
June 09, 2010

After puchasing 3 vehicles and 2 transmissions replacedin the last few years It became obvious that the service department was not able to seryice vehicles,and they waste customers time. I have requested tha More

by rtarte5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
michelle shepard/joseph healy/shannon dietert
Jun 24, 2010 -

Lone Star Chevrolet responded

Hello, I am really sorry to hear about your experience with Lone Star Chevrolet. We never like to have our customers dissatisfied. In regard to the email issue, I think it may be that a few email addresses are in our system. We would be happy to remove all email addresses we might have on file. Please send all email addresses you may have and they will promptly be removed. We are terribly sorry for any trouble you have had and will go out of our way to correct this issue. Please contact Joe Healy personally at 281-517-7041 or 832-275-9668 and we will take care of any problems you have had. Best Regards!

June 09, 2010

Not only would I recommend this dealership; I have recommended this dealership to people looking for a vehicle and recommended they work with Michelle Sheppard. She's great. I had the easiest and quic More

by reedpat2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Sheppard
June 09, 2010

Michelle did an excellent job. She was understanding of what type of vehicle I was looking for, and had selected some vehicles for my review prior to my arrival at the dealership. Also, the gentlemen with More

by jtgarner69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Shepard
June 09, 2010

Lone Star was fantastic with my car buying experience. As a veteran I used the preferred dealer network with USAA. The price was outstanding and made the overall process quick easy and without issue. Michell More

by grivich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Shepard
June 09, 2010

I have never purchased a brand new vehicle before. I have always bought used vehicles, but I have had many deals with large (and small) dealerships. I will say my experience at Lone Star Chevrolet was More

by ksims1868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Martin
June 09, 2010

Our family has purchased 3 trucks so far and the service has been excellent every time. Any issues were handled by sales staff and service staff immediately. Would highly recommend using this dealership and More

by firemanwayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Sheppard
June 09, 2010

Pulling into Lonestar Chevrolet, we knew we wanted to buy a new 2010 Camaro, but still wasn't sure what dealership we would go with. We started looking at the Camaros which were out near the feeder street at More

by bwpaint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kabzinski
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