Lone Star Chevrolet

This is our 3rd purchase now from Lone Star Chevrolet and we'll never go anywhere else. Robert (salesman) is not out for his biggest profit possible; he's there for the best deal possible for the customer. C we'll never go anywhere else. Robert (salesman) is not out for his biggest profit possible; he's there for the best deal possible for the customer. Craig (finance) really did a great job getting us the best rate possible (which was 0%). The fantastic warranty options were explained in depth but was not a long drawn-out, boring process. He was able to provide what we needed and then some. Both Robert and Craig gave us the best deal, with the best warranties, at the best finance rate and just an overall good feeling. Buying a vehicle is a large investment and you want to make sure you're making the right decisions. Thanks to the folks at Lone Star Chevrolet, we didn't have to worry about that. Since 1993 when I bought my first new vehicle, I have purchased 10 vehicles for my wife or I from 5 different dealerships. By far, Lone Star is the best experience we have had and we will continue to go there for all future Chevrolet purchases. More

My experience with Lone Star Chevorlet was by far the best car buying experience I have ever had. Harry's proffesionalism, product knowledge and interpersonal skills were the primary reasons I choose Lo best car buying experience I have ever had. Harry's proffesionalism, product knowledge and interpersonal skills were the primary reasons I choose Lone Star despite that fact I reside over a hour away. I would highly recommend Harry and his team to all my family and friends! Thanks, Jason Irvine More

Liars. Stated they had a Volt to sell that had "already been ordered" and "goes to production this week". Both statements were intentional lies to get me to order the car. To this date the car h "already been ordered" and "goes to production this week". Both statements were intentional lies to get me to order the car. To this date the car has not been given a production slot by Chevrolet, despite the promises it had already been given one previous to the date I signed my order. Also, I was promised that if anything happened to the mid-March delivery date I could cancel the order and get my deposit back. When I learned the car would not be produced as promised and requested a refund, Josh Harris called me and told me my refund was "already approved". When I arrived at the dealership to have my credit card credited, Craig Kabzinski refused to refund my deposit. Nothing but lies and deceit from this dealership. Typical salesmen - say anything to sell the car, deliver nothing... No integrity at all. More

Michelle was fantastic to work with! She was very direct and helped us to get in and get out quickly with our brand new Tahoe! Car shopping can be a painful process, as we had been to several other dealers and helped us to get in and get out quickly with our brand new Tahoe! Car shopping can be a painful process, as we had been to several other dealerships prior to going to Lonestar. The financing was no easy task, but Michelle was able to work her magic and get us a deal that we could afford (including a very reasonable deal on our trade). I would highly recommend her if you are in the market for a new car. She will take good care of you and ensure you are getting the best deal possible with no haggling back and forth. Most importantly, she will make sure you are getting a vehicle you love (even if it means having one brought over from another dealership like she did with us). I look forward to continuing to do business with her in the years to come. Thanks Michelle!!! More

Michelle was extremely helpful throughout the entire process of purchasing our new Tahoe. She is very knowledgeable of the Chevy products and never pushed us to make a decision. I've dealt with severa process of purchasing our new Tahoe. She is very knowledgeable of the Chevy products and never pushed us to make a decision. I've dealt with several other Chevy dealers in the Houston area and have walked away extremely disappointed. This time, it was different. They worked with us on our trade and helped us get better financing than our pre-approval from our credit union. They are in business to earn a profit, but they also had great customer service. I was impressed when the Sales Manager came up to us after everything was finalized and thanked us. I would recommend Lone Star and Michelle Shepard if you are in the market for a new vehicle. More

Michelle was very informative and I never felt like I was under pressure to make a decision. Michelle helped me make an informed decision and I am very happy with the truck I purchased. The time I spent lo under pressure to make a decision. Michelle helped me make an informed decision and I am very happy with the truck I purchased. The time I spent looking at the information associated with the truck I was interested in made it easy to select the truck I wanted. More

Harry Doggett is a consummate professional who exemplifies integrity, honesty, and a genuine concern for his customers. At every stage of the purchasing process he put my interests ahead of the “ exemplifies integrity, honesty, and a genuine concern for his customers. At every stage of the purchasing process he put my interests ahead of the “sale”, working tirelessly to ensure the best for me whilst balancing the inevitable demands of the dealership. His candor and “no nonsense” approach was a blessed surprise me, who like many others have endured the normal dealership routine. I will be a customer of Lone Star for life, and recommend the dealership to all and everybody, directly due to the level of excellence that Harry delivers. He is backed by a first class team at Lone Star, every interaction from reception, through finance, vehicle preparation, service and the business office was exemplary. Harry deserves every accolade he receives, evident by the proudly displayed sales metrics posted at Lone Star – but of course his genuine and humble demeanor would never reveal such to a prospective client. Thank you Harry and God Bless. Jeremey More

We were very blessed to have Harry Doggett come into our lives and Lone Star Chevrolet!!!! We will never forget what they have done for us!!!!!!! GOD works in mysterious ways... We will definitely come back lives and Lone Star Chevrolet!!!! We will never forget what they have done for us!!!!!!! GOD works in mysterious ways... We will definitely come back and recommend Harry and the car dealership to everyone!!!!!!!We had been looking for a new car for a long time and everyone always gave us the run around then we found Harry and Lone Star Chevrolet and they came to us with integrity and professionalism and made us feel like one of the family. More

I was looking for a 2010 pickup, with specific colors and option sets in mind, and of course for the right price. 2010 choices were getting scarce. I worked with Michelle Shepard for nearly a week looking option sets in mind, and of course for the right price. 2010 choices were getting scarce. I worked with Michelle Shepard for nearly a week looking for a truck that met my criteria. We checked into any number of trucks listed on GM's available inventory site only to find then them either already sold, or the dealer they were located with had added additional extras that were of no interest to me. Michelle was on top of the process, and even when we were inquiring into a particular truck (or two), she kept working to find additional options. After nearly a week and lots of patience, we ultimately found exactly what I was looking for. It was delivered from the other dealer, and prepped for me to pick up. The financing process with Bradley was as quick and painless as could be expected. All available options were presented, matter of factly with no pressure to purchase any, and costs (total and monthly payment) were presented for various options I was looking at along the way, including with no options. It was a decent process. Marie handled the review of features for the vehicle, going over OnStar, the options I purchased, etc. It's been many years since I have purchased a new vehicle, and the features, to me, were a lot to take in. Marie helped me with any question I had. The only issue I have had to this point is that my OnStar system is apparently not configured correctly, and I'll need to take the truck back in to have that corrected. Assuming it is the quick config change that was described, there are definitely worse things in life. I've had the truck for 24 hours at the time of this note, and so far, I've been VERY happy with the vehicle, and the purchase process. More

Michelle Shepard was terrific to work with. I received her name from Consumer Reports and in a matter of minutes (5 min. or less) she had already contacted me. She was extremely responsive and very user f her name from Consumer Reports and in a matter of minutes (5 min. or less) she had already contacted me. She was extremely responsive and very user friendly. The Tahoe price we negotiated exceeded my expectations. This was the best way I had ever bought a vehicle. I would recommend her to my friends. Overall, Michelle was excellent to work with. Unfortunately, the finance person (I've forgotten his name) I worked with was just the opposite. He was pushy, rude and I felt UNETHICAL. I wish I could remember his name to express my displeasure in doing business with him. He is a terrible reflection of Lone Start. I would warn my friends to be cautious of this guy. More