
Lone Star Chevrolet
Houston, TX
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Used Car Purchase They sold me a car that never should have passed state inspection. The salesman was not sympathetic, and the GM won't respond. I am not impressed with They sold me a car that never should have passed state inspection. The salesman was not sympathetic, and the GM won't respond. I am not impressed with their shady tactics and the way they treat customers. More
New Car Everything went smoothly! I traded my 2014 Malibu for a new 2016 Malibu and absolutely love it! When I arrived to the dealership he already had the co Everything went smoothly! I traded my 2014 Malibu for a new 2016 Malibu and absolutely love it! When I arrived to the dealership he already had the color of the car I picked out in front waiting to show me. More
Painless The process is long; however the staff is very friendly and helpful. I have purchased vehicles else where and most of the time left with paying too mu The process is long; however the staff is very friendly and helpful. I have purchased vehicles else where and most of the time left with paying too much and very tired. Lone star Chevrolet means it when they say no pressure! If you are planing on buying a new or used vehicle I strongly recommend this dealership! Ask for Harry in internet sales! More
Best purchase experience Donovan Bassett was great. I do not like making large purchases but this was an awesome experience. Very professional, courteous, knowledgeable and Donovan Bassett was great. I do not like making large purchases but this was an awesome experience. Very professional, courteous, knowledgeable and friendly. I got more than my money's worth. More
Patient and Not Pushy Robert Jones really listened to me about what I wanted. He was patient, kind and knowledgeable. (I even hung up on him once and he didn't get mad!) I Robert Jones really listened to me about what I wanted. He was patient, kind and knowledgeable. (I even hung up on him once and he didn't get mad!) I left feeling very happy and not like I'd been talked into anything. From sales, financing, all departments - best car buying experience ever! More
Happy New car owners Please call lone star dealership and ask for Mr Robert Jones you want be disappointed this was a great visit one we want forget anytime soon. Please call lone star dealership and ask for Mr Robert Jones you want be disappointed this was a great visit one we want forget anytime soon. More
I'm so glad I bought from this location! This location is awesome! Mr. Kelvin Brown was very helpful and found what I wanted almost immediately. He made sure I was informed of every available This location is awesome! Mr. Kelvin Brown was very helpful and found what I wanted almost immediately. He made sure I was informed of every available option and got me the best deal possible. Everyone was friendly and helpful. More
I feel helpless with them Was trying to buy a Denali, my credit is good but the reason I didn't get approved was because it was 55k dollar truck and im only 23.. They were not Was trying to buy a Denali, my credit is good but the reason I didn't get approved was because it was 55k dollar truck and im only 23.. They were not helpful at all. All they kept saying was that "we will call back in a minute ". Didnt even bother to call me about other options or anything. Looks like they really dont care about ALL potential customers More
Great dealership Have bought two Chevrolets from them and will continue to come back due to their service and prices. Body shop is also excellent. Service keeps you in Have bought two Chevrolets from them and will continue to come back due to their service and prices. Body shop is also excellent. Service keeps you informered of their progress. More
It was a great experience. Second vehicle purchased at Lone Star Chevrolet. It was a great experience and customer service both times. First time I purchased a used vehicle, sec Second vehicle purchased at Lone Star Chevrolet. It was a great experience and customer service both times. First time I purchased a used vehicle, second time a new vehicle. More