Lone Star Cadillac

Excellent Experience & Customer Service Purchasing or leasing a new vehicle can be exciting and draining at the same time. Rest assured, you will be able to embrace the thrill of driving off Purchasing or leasing a new vehicle can be exciting and draining at the same time. Rest assured, you will be able to embrace the thrill of driving off in a new vehicle AND exceptional customer service at Garland Cadillac. They were able to provide me with a great selection of vehicles to choose from, while simultaneously ensuring that I was getting into a vehicle I could afford, as well as LOVE. Be sure to ask for Robert Villa. Robert and Jeff Rosser are a strong team that will work hard to make sure that you are a happy, lifelong customer. More

Customer Service was AMAZING!! When I came into the door, I wasn’t expecting the warm welcome from Renay. She made finding the car I want easy and sufficient. Other dealerships I’ve When I came into the door, I wasn’t expecting the warm welcome from Renay. She made finding the car I want easy and sufficient. Other dealerships I’ve gone to didn’t feel the same as this one. Thanks to Renay, I’m riding in a safer and cleaner ride! More

GREAT EXPERIENCE!!! I have bought many cars in my years but I must say that this was the best service I have received! The GM personally came out to thank me and all the I have bought many cars in my years but I must say that this was the best service I have received! The GM personally came out to thank me and all the managers treated me with respect even though I had many questions! I highly recommend that you go and see them to buy your next car! They will treat you like family from the second you enter the dealership! Ask for Jeff or Rez! Great management team! More

Deceiving Tactics! We drove a considerable distance to get to this dealership because of an advertised price on a vehicle. I exchanged text messages with Rez about the We drove a considerable distance to get to this dealership because of an advertised price on a vehicle. I exchanged text messages with Rez about the vehicle, but he never disclosed the reconditioning fee of $1100 until we got there. He said it was disclosed online, but I couldn't find it. I would never buy a vehicle from this place if they aren't up front with their pricing. During my search for a vehicle, I visited 4 additional dealerships of which none had hidden fees. I wonder what else they are trying to cover up? More

best car saleman i ever dealt with ever. Larry was great and very well informed! He negotiated the price behalf of me and gave me the best deal possible. I highly recommend you buy a car from Larry was great and very well informed! He negotiated the price behalf of me and gave me the best deal possible. I highly recommend you buy a car from him! He is now family!!! More

Over paid For Vehicle Purchased a vehicle Financed. $18,000,Now I Owe 31,500.THAT IS H IGHLY UNEXCEPTABLE.TRIED TO STRAIGHTEN UP WITH COMPANY,BUT NO RESPONSE,SO NOW I HAV Purchased a vehicle Financed. $18,000,Now I Owe 31,500.THAT IS H IGHLY UNEXCEPTABLE.TRIED TO STRAIGHTEN UP WITH COMPANY,BUT NO RESPONSE,SO NOW I HAVE TO DO WHAT I HAVE TO DO.RIPPED OFF FOR NOW!!! More

Awesome service as usual Always awesome service and wonderful people to deal with. My service professional Michael Davis is always understanding and courteous. An issues with Always awesome service and wonderful people to deal with. My service professional Michael Davis is always understanding and courteous. An issues with my car are fixed properly and promptly. More

Great service and friendly people I would like to thank Mr. Ata for the great service. The whole Garland team helped us and they gave a good deal. Will definitely recommend them to our I would like to thank Mr. Ata for the great service. The whole Garland team helped us and they gave a good deal. Will definitely recommend them to our friends and family. Thank you Mr. Ata Barakat. More

General Sales Manager Rude and Disrespectful Problem 1. I found a Cadillac online from this dealer and when I went to look at the car it was not there. The sales lady Chris(spellcheck) was amazin Problem 1. I found a Cadillac online from this dealer and when I went to look at the car it was not there. The sales lady Chris(spellcheck) was amazing and wanted to be sure I had the car I desired so she offered to show me a few other cars of the same model and year. I was about to finalize the price but the GENERAL SALES MANAGER Jeff(namecheck) came in to continue the negotiations. Well Jeff was RUDE and VERY UNPROFESSIONAL, and threw his GSM title around as if he was better than everyone around him and he as if he was the one who makes the price. He pretty much told me I would have to pay almost $3,500 more than what was listed after the Saleslady Chris showed me my take home price with tax and other fees included. Jeff attempted to intimidate me into buying the car by saying he can sale 15 of these cars in 30 days, and I didn't need to know his bottom line. Thanks to Jeff, Garland Cadillac did not get my business, and I still Bought the Cadillac XTS I wanted at a much better price, lower miles and with a much better GENERAL SALES MANAGER and team in Irving. More

Warranty Car Service & repair of a glitch in car performance Timely service, friendly, professional. Identified our performance issue, took corrective action and then explained what actions they took. Our servic Timely service, friendly, professional. Identified our performance issue, took corrective action and then explained what actions they took. Our service rep Michael made sure we were not inconvenienced time wise, by providing a loan car to us until servicing had been completed the next day. More