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Lone Star Cadillac

Garland, TX

2.5
250 Reviews
Massey Cadillac Dallas invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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11675 Lyndon B Johnson Fwy

Garland, TX

75041

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Showing 250 reviews

December 21, 2020

Horrible service. Do not buy from them . If I could I would give them zero stars. Go elsewhere!! Management is terrible. Literally the worst dealership in town More

by No name
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Alcala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Webb
Dec 23, 2020 -

Lone Star Cadillac responded

We here at Garland Cadillac want to make sure every customer is satisfied the Cadillac way. We are deeply sorry about the overall experience you had here at Garland Cadillac. We strive to work towards excellent customer service. You can contact the management directly at (972)840.4100 to resolve the situation.

December 11, 2020

Edin in the internet department has been the most helpful representative i've ever worked with. she knows her inventory AND how to properly assess her customers needs. 10/10 would recommend! More

by mgarcia5573
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Khokhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy McBride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edin!, Alvin Webb
Dec 21, 2020 -

Lone Star Cadillac responded

Hello mgarcia5573, each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. On behalf of everyone here, Thank You!

December 11, 2020

Marco in the internet sales was very helpful, helped get my daughter her first car, everything went smooth no snarky sales people they were very patient working us throughout the process, will be back for More

by Karla Vibe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco
Dec 21, 2020 -

Lone Star Cadillac responded

Hello Karla Vibe, each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. On behalf of everyone here, Thank You!

December 11, 2020

Ernie Alcala and the staff at Garland Caddilac were exceptional! I habe never had such a great experience! These are the people to go to for all your car needs! More

by Bambercole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Lone Star Cadillac responded

Hello Bambercole, each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. On behalf of everyone here, Thank You!

August 14, 2020

My experience over the last ten years I just purchased my fifth car from Garland Cadillac. I have dealt with Ata Barakat since 2010. He goes the extra mile for his customer and always gree More

by Frances Petton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ata Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Lone Star Cadillac responded

Hello Frances, Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. On behalf of everyone here Thank You

August 09, 2020

Sonny, helped me buy a car in no time, was buying my daughter her first. She can’t be more excited, good dealership, he provided exceptional service. More

by Sean Micheal
Recommend Dealer
Yes
Employees Worked With
Sonny Khokhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Lone Star Cadillac responded

Hello Sean Micheal, each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. On behalf of everyone here, Thank You!

August 09, 2020

I recently bought a car from Sonny Khokar and had the best service I’ve ever received from a dealership and I will be telling my friends and family about this dealership More

by Haider
Recommend Dealer
Yes
Employees Worked With
Sonny Khokhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Lone Star Cadillac responded

Hello Haider, each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. On behalf of everyone here, Thank You!

August 09, 2020

Accident repair Had an accident recently, came here to get my car repaired. I was hesitant after looking at some reviews but I am glad I came here. Sonny was amazing, More

by Faraz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Khokhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Lone Star Cadillac responded

Hello Faraz, each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. On behalf of everyone here, Thank You!

August 09, 2020

A big thank you to Sonny and Cadillac dealership in Garland:) you all have been nothing but helpful since we first purchased our XT6 in December last year. I recently took my car in for an oil change More

by AnumK1725
Recommend Dealer
Yes
Employees Worked With
Michael Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Khokhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Lone Star Cadillac responded

Hello Anum Khan, each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. On behalf of everyone here, Thank You!

August 08, 2020

Great experienceWas skeptical about buying a car based Great experience Was skeptical about buying a car based on previous reviews but my experience was amazing. From the sales team to the finance team. More

by darellaphia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ata Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Khokhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Lone Star Cadillac responded

Hello Darellaphia, each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. On behalf of everyone here, Thank You!

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