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Lone Star Cadillac

Garland, TX

2.5
250 Reviews
Massey Cadillac Dallas invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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11675 Lyndon B Johnson Fwy

Garland, TX

75041

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Showing 250 reviews

May 31, 2012

My wife and I had the privilege of purchasing a 2012 SRX last night. To be honest, I communicated with 5 different local Cadillac dealerships on pricing. At Massey, I worked with Bill Scarbrough and he was More

by rickmartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 18, 2012

Good people, doing a good job. Great listeners. Knew when not to say anything and let me enjoy the experience of buying/owning a Cadillac. More

by Boom Stick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam Shamshiri
May 17, 2012

I have gone to Massey for Service/Body shop (accidents; hey they happen) and now for sales. My experience with Service & Body shop has always been outstanding! Pat and Gerald and Alex are always friendly, More

by cutiepie5846
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 25, 2012

In january ( 4 months ago) I purchased a used 2006 cadillac cts from Massey Cadillac. It had 103,000 miles on it. Less then a month after I bought the vehicle, which happened to have a clean history, More

by motolove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam
May 23, 2012 -

Lone Star Cadillac responded

Thank you for taking the time to provide feedback regarding your experience at Massey Cadillac. Since your review has posted we have made significant changes to our business/staff. We are asking if you will give us the opportunity to make this up to you for service needs or when you are in the market for a new car. Please contact me directly and I can assure you that we will provide a positive experience. Xavier Whorton 972-840-4100.

April 08, 2012

I bought a used Mitsubishi Montero Sport from Massey Cadillac on 3/24/2012 (for my wife), but was not allowed to take delivery until the evening of 3/26/2012 so that Massey Cadillac could run it thru th More

by brettbaldwin
Customer Service
Recommend Dealer
No
Employees Worked With
Xavier Whorton
May 23, 2012 -

Lone Star Cadillac responded

Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it was helpful for us to find out where some of our weaknesses lie; whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Xavier Whorton 972-840-4100

March 11, 2012

Everyone at Massey Cadillac is very helping and nice! They were very understanding with helping me find the right car for me, even though I couldn't decide between their variety of cars. With their patie More

by nada09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nasouh and Ata
March 09, 2012

Great experience overall! The sales team is very friendly and knowledgeable. Their large inventory allowed me to choose from multiple cars. After deciding on the CTS, the finance department beat my pre-appro More

by nba88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ata and Nasouh
May 09, 2011

5 months ago, my fiance' purchased a used Lincoln Navigator and got it at a reasonable price, or so we thought... Within 45 days of purchasing the vehicle, 2 coils and two tires had to be replaced, t More

by greg22765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
September 04, 2010

After a horrific ordeal with another dealership we were driving down the highway and thought why not? We stopped to inquire about a couple of used vehicles. The salesman was pretty friendly and offered to More

by hilltara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franklin Martin, Nasu, Franklin Martin
September 20, 2009

I RECENTLY WENT TO MASSEY CADILLAC TO PURCHASE A USED VEHICLE. UPON ARRIVING, I WAS GREETED BY ATA BARAKAT AND WAS TOLD I COULD TAKE THE CAR FOR A TEST DRIVE. I WAS ONLY ASKED FOR A DRIVERS LICENSE TO More

by NEVXOSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ATA BARAKAT
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