Lone Star Cadillac

When I walked through that door that morning, I was not expecting anything. I walked in with only hope, due to the fact that I was let down at other places before. But, not at Massey Cadillac. My experienc expecting anything. I walked in with only hope, due to the fact that I was let down at other places before. But, not at Massey Cadillac. My experience was over all, the greatest I've ever dealt with. The team was the greatest and went over and beyond to meet my expectations. They were people friendly and accommodated every need. They offered us something to drink as we waited, they were on top of their game and never left us out of the loop. At the end of it all, we were put into the vehicle of our dreams and I couldn't be any thankful than what I am. I would not change anything about my experience that I had at Massey Cadillac. This team cannot be beat! Thank you so much, Massey Cadillac team! More

I first dealt with Sam over the phone before going to see him. He was very helpful before and during the transaction, even suggesting driving the vehicle I bought as well as another vehicle I thought I was i him. He was very helpful before and during the transaction, even suggesting driving the vehicle I bought as well as another vehicle I thought I was interested in before we even started negotiating. The negotiation was very short and was not adversarial at all. I got a fair price that both I and the dealership could live with. Sam was a real professional and was a joy to work with, which in my experience is a rare find when buying a new car. The lady in the finance department was also very helpful and was very easy to work with. The car I bought was a new trade in and had not even been readied for sale at the timne I purchase it. The dealership did everything they needed to to make sure I drove away on the same day. This is a wonderful dealership and I will recommend it to anyone I know that may be looking for a Cadillac, or a nice used car. Outstanding Dealership!!!! More

I enjoyed Massey's "straight up" pricing and no "games" approach to selling Cadillacs. I purchased my Escalade ESV and it was delivered to my home 350 miles distance within 2 days. (at no additiona "games" approach to selling Cadillacs. I purchased my Escalade ESV and it was delivered to my home 350 miles distance within 2 days. (at no additional cost) Bill Scarbrough was quick to get numbers together and was very accessible by phone. George Diaz delivered the vehicle, completed the paperwork and spent the time necessary to demonstrate all the vehicle systems. The Massey staff provide an enjoyable buying experience! More

Our c-class Mercedes was in an accident and my wife and I were shopping for a vehicle that had a little more size and equally luxurious. We found that in the Cadillac CTS. Our experience with shopping, Sam a were shopping for a vehicle that had a little more size and equally luxurious. We found that in the Cadillac CTS. Our experience with shopping, Sam and literaly the whole staff was nothing short of great. I love our vehicle and no doubt are fans of the Cadillac product and the folks at Massey in Garland. Thank you for treating our family so kindly and professionally. Adam W. Carrollton, TX More

My family has driven Cadillacs my entire life, & since 2005, we have been purchasing them exclusively from Richard Wells. His professional, friendly, non-abrasive demeanor keeps us coming back ev since 2005, we have been purchasing them exclusively from Richard Wells. His professional, friendly, non-abrasive demeanor keeps us coming back every 3 to 4 years. His salesmanship is stellar: we never leave without a new vehicle. More

Traded in a used car and came out with a great deal. Bill and Ata are two very nice people. Will spread the word around about this dealership and come back for future purposes. and Ata are two very nice people. Will spread the word around about this dealership and come back for future purposes. More

Not only was Lesly knowledgable, but he allowed me my "space" and did not "hound" me. He kindly notified me upon delivery of my car and expedited the sales process. Thomas was extremely kind and person "space" and did not "hound" me. He kindly notified me upon delivery of my car and expedited the sales process. Thomas was extremely kind and personable. Pete made the whole paperwork process painless. I will gladly recommend Massey to friends and Coworkers. Hope the service department is equally as pain free. More

The 2012 CTS is our 6th transaction with Massey Cadillac. We purchased our first Cadillac from them in 1999. Our latest transaction was by far the smoothest and less complicated of all of them. The new sa We purchased our first Cadillac from them in 1999. Our latest transaction was by far the smoothest and less complicated of all of them. The new sales process is painless. Our positive experience with Massey doesn't end with the purchase or lease, we've had excellent care with the service department and body shop over the years. We'd highly recommend Massey to anyone considering a new or used Cadillac. More

My wife and I had the privilege of purchasing a 2012 SRX last night. To be honest, I communicated with 5 different local Cadillac dealerships on pricing. At Massey, I worked with Bill Scarbrough and he was last night. To be honest, I communicated with 5 different local Cadillac dealerships on pricing. At Massey, I worked with Bill Scarbrough and he was by far the very best in responsiveness, listening to what I wanted, asking appropriate questions, and got me the very best deal in Dallas! When I arrived, I didn’t even make it to the receptionist before Lesly knew who I was and greeted me. I was a little apprehensive that I might see a different price than what was quoted, but everything was exactly as promised! Bill had the SUV cleaned, detailed, and a full tank of gas. This SUV will be my wife’s and she was calling everyone last night telling her friends that this was the best experience she had in buying a car. Kudo’s to your team, and I’ll be looking at Cadillac’s when I am ready to replace my Lexus! Many thanks to your great organization! More

Good people, doing a good job. Great listeners. Knew when not to say anything and let me enjoy the experience of buying/owning a Cadillac. not to say anything and let me enjoy the experience of buying/owning a Cadillac. More