Lone Star Cadillac
Garland, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My experience at Massey was stellar. The staff was excellent and Kim worked around my schedule and kept me informed every step of the way. This is my fourth Cadillac and my wife's third new SRX so I h excellent and Kim worked around my schedule and kept me informed every step of the way. This is my fourth Cadillac and my wife's third new SRX so I have experienced many dealerships. Massey beat my local dealer by 9K and I shopped around 15 other cadillac dealers as far away as Chicago. Massey had the largest selection and the exact car I was looking for and they beat everyone else's price. Expect 1st class professional service at every turn. They gave me a loaner so i could run errands while the tinted and prepped the vehicle and I left on a full tank of gas. If I lived in the local area I think I would actually like to work there. The GM took time to speak directly with me and the sales team gave us an amazing travel mug with the Cadillac emblem that my wife proudly displays on her desk. I have spent and ridiculous amount of money on new General Motors vehicles but this is the first time I have every received any extra's from General Motors. I switched from Ford (my parents always had a Lincoln) after they would not fix as issue with my Limited Excursion (51K) and then charged me 90.00 to tell me they would not fix it, and before that I had been a loyal Ford owner and new car buyer for a long time. Five, General Motors cars later and I will still not step foot on a Ford lot as the Cadillac experience is so superior. I buy a new car every 2-3 years and next time I am skipping all the shopping around and going straight to Massey. If you do not have a GM credit card then you should consider one, no Annual Fee and I have used it for 4 new vehicles and saved anywhere from 2K to 3.5K on each one. Ata, Kim, Sean and Tom thank you again for the great deal and wonderful sales experience, you will be seeing me again as soon as GM tops off my card earnings again :) More
This was our best car buying experience to date. The True Car price led to a no pressure, friendly, fast transaction. We loved dealing with Massey Cadillac. Car price led to a no pressure, friendly, fast transaction. We loved dealing with Massey Cadillac. More
Great experience with great people. Car was waiting for me for test drive when I arrived. Price was exactly what we discussed on the phone. Everyone was professional and sincere. me for test drive when I arrived. Price was exactly what we discussed on the phone. Everyone was professional and sincere. More
I want to make shure one more time,the people we worked with are mention as the best durning our visit to Masseys Cadillac: Joey Wilholt Lesley____________? Chris_____________? To us these people with are mention as the best durning our visit to Masseys Cadillac: Joey Wilholt Lesley____________? Chris_____________? To us these people made our visit the best! Abran and Violanda Trevino More
Everyone I dealt with at Massey Cadillac was very friendly and helpful. Edwin Carter, my salesperson, was particularly impressive. Edwin was particularly knowledgeable about all of the cars I was int friendly and helpful. Edwin Carter, my salesperson, was particularly impressive. Edwin was particularly knowledgeable about all of the cars I was interested in, and he made my car buying experience enjoyable. I gave Massey Cadillac an excellent rating because it is well deserved. I recommend this dealership to my friends, and I will definitely return for my next Cadillac. --James More
I thoroughly researched this dealership before visiting and read the reviews from previous clients. I was estatic over the employees kindness and caring to see that I was taken care of. This also goes for and read the reviews from previous clients. I was estatic over the employees kindness and caring to see that I was taken care of. This also goes for the gentlemen that were not part of the sale. I have to say that this was the best car buying experience I have ever had. I was very hesitant about going to a dealership just from prior experiences. Your team Mr. Bies has lived up to the awards received thus far. A big thank you to Ata the sales gentleman that helped me purchase the SRX and Joey. It was a pleasure doing business with Massey Cadillac and I will refer anyone who is looking for a car. It is nice doing business with people who care. More
The dealership was absolutely professional from the time we first drove onto the lot until we drove off with our new Cadillac cts! Our sales consuultant, Franklin Martin, was as friendly and responsive as we first drove onto the lot until we drove off with our new Cadillac cts! Our sales consuultant, Franklin Martin, was as friendly and responsive as we could have asked...he's just a downright good guy who we felt we could totally trust. We can recommend Massey Cadillac to anyone interested in quality cars and a quality experience. Thank you!! Mike & Jo Ann Liles More
We went to a couple other Cadillac dealerships in the area first but were not happy with them. We met with sales people, told them what we wanted and had to go back twice to each one to follow up and as area first but were not happy with them. We met with sales people, told them what we wanted and had to go back twice to each one to follow up and ask more questions. No phone calls, no follow ups, nothing from the dealership side. They were waiting on us to come to them. Furthermore, they didn't seem to be really interested in us or selling us a car but more interested in their google searches on their computer screens in their showrooms. However, once I got to Massey, there was plenty of communciation, follow up and an honest desire to make sure what we got was exactly what we wanted. It took a bit of work but they were happy to see us and always had a prompt greeting when we got to the dealership. Great job Massey!!! More
Internet team headed by, Mr. Joey Wilhoite, responded surprisingly fast and prepared with all data on available vehicles.Upon my subsequent visit to the dealership, sales associate, Mr. Sam Shamshiri, wa surprisingly fast and prepared with all data on available vehicles.Upon my subsequent visit to the dealership, sales associate, Mr. Sam Shamshiri, was more than diligent in qualifying and ascertaining our vehicle preferences and doing his utmost in presenting all available choices. The sales process all the way through with finance manager, Alexa Gunaca, was equally efficient. From the perspective of a retired thirty five year tenured General Motors Sales and Marketing employe, I can truthfully say that the Massey/Sonic Group is solidly hitting all the bases. Great customer interface and after sales follow-up. More
I hate car buying......but Richard made it practically painless. I never thought of myself as a Cadillac owner, until now. I LOVE THIS CAR!! painless. I never thought of myself as a Cadillac owner, until now. I LOVE THIS CAR!! More