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Lone Star Cadillac
Garland, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 248 reviews
very good employee...did what he said he was going to do ...knows his product...made me feel welcome from the get go...yes I will recoment and going to recoment this dealer ship to others. ...knows his product...made me feel welcome from the get go...yes I will recoment and going to recoment this dealer ship to others. More
Everything went smoothly. I feel pretty satisfied with the deal and the level of co-operation. The amount of 'dickering' was very little. I also recieved an iPad. Very cool. the deal and the level of co-operation. The amount of 'dickering' was very little. I also recieved an iPad. Very cool. More
No BS @ Massey. It's not as close as another Cadillac dealarship to me but well worth the extra drive. They were willing to sell me a new special order ATS with almost no profit! dealarship to me but well worth the extra drive. They were willing to sell me a new special order ATS with almost no profit! More
I visited Massey to look at a used CTS. After talking with George Diaz, who was very knowladgable about the cars and all the offers from the dealership, he presented a lease offer on a new ATS with terms with George Diaz, who was very knowladgable about the cars and all the offers from the dealership, he presented a lease offer on a new ATS with terms I was looking for. During the purchse process George, the dealership manager, and the Massey finace team went well out of their way, even working a little past closing time, helping me get the documents we needed to secure financing. At no point did they seem frustrated or pushy during my purchase, which I liked very much. I walk away from deals when I feel rushed or pressured to make the purchse. Every employee in the Massey dealership I came into contact with if they didnt stop to talk they at least said hello and acknowledged me. I gave the ratings I did because I feel the Massey team is a great group of people who are not there to just sell a Cadillac and get you out the door so they can move on to the next sale. I will definitly return to Massey for my next car purchse, hopefully its a CTS-V. More
Wonderful experience! We bought a 2010 Suburban from them and we live in Louisiana. Was very pleasantly surprised when we received it 2 days after purchasing it from John over the phone. It was everything he and we live in Louisiana. Was very pleasantly surprised when we received it 2 days after purchasing it from John over the phone. It was everything he had promised and more! Alexa (finance dept.) is wonderful and a very personable lady. Everything went very smoothly all the way to the end. More
The best car buying experience I have ever had your team went beyond our expectations to get our dream car. Thanks for everything you will always have our business. I will absolutely recommend family & f went beyond our expectations to get our dream car. Thanks for everything you will always have our business. I will absolutely recommend family & friends to purchase their next vehicle to your dealership. More
I enjoyed working with Leslie. He showed the true meaning of customer service. I would certainly recommend The Massey Dealership and Lesly to anyone I know interested in purchasing a new Cadillac. He meaning of customer service. I would certainly recommend The Massey Dealership and Lesly to anyone I know interested in purchasing a new Cadillac. He made the experience a good one and even took me to the service department and introduce me to a service advisor if I might someday need service. David Clark More
Showed up here to look at a used vehicle. I was treated as if I were purchasing one of the most expensive cars sold there. Everyone was pleasant and helpful. For my next Cadillace purchase I will conside as if I were purchasing one of the most expensive cars sold there. Everyone was pleasant and helpful. For my next Cadillace purchase I will consider coming here first in the future. Thank You for the help!!!!! More
My experience at Massey was stellar. The staff was excellent and Kim worked around my schedule and kept me informed every step of the way. This is my fourth Cadillac and my wife's third new SRX so I h excellent and Kim worked around my schedule and kept me informed every step of the way. This is my fourth Cadillac and my wife's third new SRX so I have experienced many dealerships. Massey beat my local dealer by 9K and I shopped around 15 other cadillac dealers as far away as Chicago. Massey had the largest selection and the exact car I was looking for and they beat everyone else's price. Expect 1st class professional service at every turn. They gave me a loaner so i could run errands while the tinted and prepped the vehicle and I left on a full tank of gas. If I lived in the local area I think I would actually like to work there. The GM took time to speak directly with me and the sales team gave us an amazing travel mug with the Cadillac emblem that my wife proudly displays on her desk. I have spent and ridiculous amount of money on new General Motors vehicles but this is the first time I have every received any extra's from General Motors. I switched from Ford (my parents always had a Lincoln) after they would not fix as issue with my Limited Excursion (51K) and then charged me 90.00 to tell me they would not fix it, and before that I had been a loyal Ford owner and new car buyer for a long time. Five, General Motors cars later and I will still not step foot on a Ford lot as the Cadillac experience is so superior. I buy a new car every 2-3 years and next time I am skipping all the shopping around and going straight to Massey. If you do not have a GM credit card then you should consider one, no Annual Fee and I have used it for 4 new vehicles and saved anywhere from 2K to 3.5K on each one. Ata, Kim, Sean and Tom thank you again for the great deal and wonderful sales experience, you will be seeing me again as soon as GM tops off my card earnings again :) More
This was our best car buying experience to date. The True Car price led to a no pressure, friendly, fast transaction. We loved dealing with Massey Cadillac. Car price led to a no pressure, friendly, fast transaction. We loved dealing with Massey Cadillac. More