Lone Star Cadillac

My experience over the last ten years I just purchased my fifth car from Garland Cadillac. I have dealt with Ata Barakat since 2010. He goes the extra mile for his customer and always gree I just purchased my fifth car from Garland Cadillac. I have dealt with Ata Barakat since 2010. He goes the extra mile for his customer and always greets us with a welcoming smile. I highly recommend him to anyone I know who is looking for a new car. From new car sales to customer service, service writers and body shop, the experience has always been excellent. More

A big thank you to Sonny and Cadillac dealership in Garland:) you all have been nothing but helpful since we first purchased our XT6 in December last year. I recently took my car in for an oil change Garland:) you all have been nothing but helpful since we first purchased our XT6 in December last year. I recently took my car in for an oil change and the service was quick considering it was Saturday. I was with my baby and they made sure that we all are safe and get out with our car perfectly serviced. I cant wait to do more future business with you Sonny, and your team, esp. with the new all electric Cadillac coming out! More

Accident repair Had an accident recently, came here to get my car repaired. I was hesitant after looking at some reviews but I am glad I came here. Sonny was amazing, Had an accident recently, came here to get my car repaired. I was hesitant after looking at some reviews but I am glad I came here. Sonny was amazing, very good services. If I ever need anything done will be coming to these guys. More

I recently bought a car from Sonny Khokar and had the best service I’ve ever received from a dealership and I will be telling my friends and family about this dealership best service I’ve ever received from a dealership and I will be telling my friends and family about this dealership More

Sonny, helped me buy a car in no time, was buying my daughter her first. She can’t be more excited, good dealership, he provided exceptional service. daughter her first. She can’t be more excited, good dealership, he provided exceptional service. More

Great experienceWas skeptical about buying a car based Great experience Was skeptical about buying a car based on previous reviews but my experience was amazing. From the sales team to the finance team. Great experience Was skeptical about buying a car based on previous reviews but my experience was amazing. From the sales team to the finance team. More

If you want terrible service after your purchase. you have come to the right dealership. We purchased the service option with my new suv. The first oil change and fix of seat rattle took over 1 week af have come to the right dealership. We purchased the service option with my new suv. The first oil change and fix of seat rattle took over 1 week after repeated calls by me - no one called me. I just scheduled my 2nd appt. and was told no loaner vehicles and I am going to have to wait. The most important criteria to me is service after a purchase. Huge fail by Garland Cadillac. You need to take lessons from Carl Sewell. I will make sure to share this with all my friends, too. Will buy another Lexus or Mercedes next time. More

Took my vehicle to the dealership because the check engine light was on. They diagnosed it as having two bad turbos. I dropped my car off on a monday and they didn't know what was wrong with it till We engine light was on. They diagnosed it as having two bad turbos. I dropped my car off on a monday and they didn't know what was wrong with it till Wednesday. The service associate Jeorge told me they had to order the part and it would take about 2 to 3 days after they get the part. I called the next monday just to get a progress report. I was told he would call me back after he had spoke with the mechanic. I received no call at all. The following Wednesday I called again to check on the status. He informed me he didn't know that the motor needed to be raised to do the job. Then he tells me the head gaskets might be bad. My response was I thought you guys ran a diagnostic to know what was exactly wrong with it. After telling me it was one thing and not everything from the beginning is fraud. I was lied to about the length and the severity of job. I'm just looking for good service that is honest and straight forward. More

The absolute worst car buying experience. Found a vehicle on the Internet. Placed a deposit on it. I like out of state. The day I was flying into pickup the vehicle up. The GM (Jeff) calls me an hour before on the Internet. Placed a deposit on it. I like out of state. The day I was flying into pickup the vehicle up. The GM (Jeff) calls me an hour before my flight. He says the vehicle is not ready and doesn’t know when it will be. Flew in and had to wait the whole next day for the vehicle. The GM couldn’t keep track of his lies. More

Attentive yet casual John K. was an excellent representative. He answered all questions succinctly and clearly, giving prompt responses when he needed to go find the answe John K. was an excellent representative. He answered all questions succinctly and clearly, giving prompt responses when he needed to go find the answers. He never pressured for details and was very amiable and casual throughout the process, yet never failed to exhibit professionalism. More