Lone Star Cadillac

My ratings is below zero! They kiss azz until they get the sale. Customer service to me the last three months sucks! No call backs from. Finance department or the Managers. Fake azz shyt...moved on the sale. Customer service to me the last three months sucks! No call backs from. Finance department or the Managers. Fake azz shyt...moved on More

I bought a car December 7 2020 at Garland Caddilac , paid cash , my paper tags has expire over a month , has not received a title, still getting the run around from them. The best answer I have rec paid cash , my paper tags has expire over a month , has not received a title, still getting the run around from them. The best answer I have received we still working on. I have had the over 90 days can't drive the car because tags are expired over a month. To top that off someone calls me for a oil change. TSFU More

Maskless customers in the waiting area and staff in reception and cashiering and the service manager Jeff doesn’t care. This is why I’ll drive to Sewell instead of this place from now on. reception and cashiering and the service manager Jeff doesn’t care. This is why I’ll drive to Sewell instead of this place from now on. More

Ernie was a pleasure to work with...a low pressure sales approach, answered every one of our questions, looked high and low for the car we wanted, and truly provided an enjoyable buying experience with his approach, answered every one of our questions, looked high and low for the car we wanted, and truly provided an enjoyable buying experience with his humor and common-sense approach! Highly recommend! More

Absolutely by far the most amazing car purchase experience EVER from start to finish! Superb customer service from sales to finance! Definitely recommend Garland Cadillac! experience EVER from start to finish! Superb customer service from sales to finance! Definitely recommend Garland Cadillac! More

This dealership amazing! Talking about going above and beyond for your customers, they absolutely do!! Jeff (GM) Kevin (Finance), Ata (salesperson) Frank (service manager)- these guys have a big heart for beyond for your customers, they absolutely do!! Jeff (GM) Kevin (Finance), Ata (salesperson) Frank (service manager)- these guys have a big heart for their customers! I love them and the hospitality is awesome! If you are in the market for a car, please check out Garland Cadillac, just superb💜💜💜! More

Horrible service. Do not buy from them . If I could I would give them zero stars. Go elsewhere!! Management is terrible. Literally the worst dealership in town would give them zero stars. Go elsewhere!! Management is terrible. Literally the worst dealership in town More

Ernie Alcala and the staff at Garland Caddilac were exceptional! I habe never had such a great experience! These are the people to go to for all your car needs! exceptional! I habe never had such a great experience! These are the people to go to for all your car needs! More

Marco in the internet sales was very helpful, helped get my daughter her first car, everything went smooth no snarky sales people they were very patient working us throughout the process, will be back for my daughter her first car, everything went smooth no snarky sales people they were very patient working us throughout the process, will be back for business. More

Edin in the internet department has been the most helpful representative i've ever worked with. she knows her inventory AND how to properly assess her customers needs. 10/10 would recommend! representative i've ever worked with. she knows her inventory AND how to properly assess her customers needs. 10/10 would recommend! More