Lone Star Cadillac
Garland, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great! Easy to work with and made the process enjoyable. We discussed the vehicle numbers before we came to the dealership.. Once there it was and easy and simple deal, no gimmicks. Would recommend to anyone We discussed the vehicle numbers before we came to the dealership.. Once there it was and easy and simple deal, no gimmicks. Would recommend to anyone shopping for a Cadillac! More
Brian Ward was phenomenal and I recommend him one hundred percent to anyone in the market for a new car or truck. He was honest and straight forward . was phenomenal and I recommend him one hundred percent to anyone in the market for a new car or truck. He was honest and straight forward . More
Excellent experience from begin to end Massey was a great dealership friendly quick process, Brian made my experience very easy understanding kept me informed at all time. Excellent service Massey was a great dealership friendly quick process, Brian made my experience very easy understanding kept me informed at all time. Excellent service all around! More
Upstanding and Honest staff at this dealership! I was looking at a vehicle here at Massey’s and ended buying from another dealership. I had such a horrible experience with them lying at the other d I was looking at a vehicle here at Massey’s and ended buying from another dealership. I had such a horrible experience with them lying at the other dealership that I actually returned the car to them and demanded a full refund. I called Brian at Massey’s and he said the car was still available and the original deal was still open to me. I was welcomed back in with open arms and purchased a super nice car for my daughter. Brian and JB were so nice to me and treated me very good after I backed out from buying the first time. I thanked them welcoming me back and being beyond honest with me about the car I purchased. Chris Fitter in finance was very nice and made my paperwork experience fast and easy. This was an outstanding experience! Thank you so much! More
First Class!!! I was in the market for a dependable used vehicle for my 16 year old daughter. I found a vehicle online at Massey Cadillac. Ata Barakat was extremely I was in the market for a dependable used vehicle for my 16 year old daughter. I found a vehicle online at Massey Cadillac. Ata Barakat was extremely prompt, friendly, and helpful from the very first contact. I Went to check out the car, where O was greeted by Ata and Tresh Goodwin. Both were extremely friendly and cordial, and I ended up buying a super clean, well cared for 2008 Toyota Camry. Negotiations were very easy and relaxed. Also extremely quick. I was there only about 1 1/2 hours. There was a significant chip in the windshield that concerned me, so I asked if they could repair it. They said, “”Of course, no problem.” I scheduled a time to bring vehicle back, and when inspected by their glass guy he said that the chip couldn’t be repaired. Ata and Massey then came through again. They told me that they would replace the whole windshield since the chip was unrepairable. I didn’t even have to ask, they offered on their own. Here I was a customer at a dealership that sales brand new Cadillac’s of all kinds, and I had purchased a $7,000 used Camry with an escalating windshield issue. Due to this they could have easily blown me off, and sent me on my way. They did not. It was the exact opposite. They treated me the same as if I had just purchased a $100,000 Escalade. This day and age that type of service is hard to come by. Truly first class operation from top to bottom. I was blown away, and my daughter is happy as can be. A heartfelt thanks to Ata and all the folks involved at Massey Cadillac. The great service and friendliness was, and is, truly appreciated. More
Better experince than expected This was my first time buying a car after my husband's passing. Mr. Barakat was so kind and considerate taking as much time as I needed to understand This was my first time buying a car after my husband's passing. Mr. Barakat was so kind and considerate taking as much time as I needed to understand all details he presented. An unexpected plus was the beautiful color (Silver Moonlight) he found for me. Mr. Barakat is a great salesman, very friendly and a really sharp dresser! It is important to point out that my husband (and now me) only wanted to buy cars from Massey because of Michael Davis in Service. He is a first class people person and has always taken care of us in a professional but low key and friendly manner. I'm sure he treats all his customers the same way. He is a real plus for Massey. More
First time Cadillac buyer Jeff Pickett was very personable from the first visit to the purchase, answering all questions and maintaining contact. He took time to show and help Jeff Pickett was very personable from the first visit to the purchase, answering all questions and maintaining contact. He took time to show and help set up different features of the vehicle. Car buying can be as bad as a trip to the dentist, but Jeff made it a pleasant experience. More
Chaning wheel and toll tag On 8/22 I received a toll tag bill.for 6/22 & 6/23. I gave it to James because the car was not in my possession. I picked up the car after two on 6/23 On 8/22 I received a toll tag bill.for 6/22 & 6/23. I gave it to James because the car was not in my possession. I picked up the car after two on 6/23. I have wasted gas three times to deliver the bill. It is 40.69 now. I do not want this to go into collection. I am losing all respect,dignity and loyalty for Massey Cadillac. I am a loyal customer since 2001 buying 4 cars. Give me the money and I will take care of it. I've called and left messages. Please take care of this matter. Linda Mccants More
Best ppl in texas. Being a widow I had a weak stomach and fear. So afraid I get a bad deal. This place was wonderful. Jeff is great. I thought it would be hard to give Being a widow I had a weak stomach and fear. So afraid I get a bad deal. This place was wonderful. Jeff is great. I thought it would be hard to give my caddy. But it was the trade went so well and I love my new car.Jeff is so special. If I ever have to do anything in the area of cars....it'll be with Massy! More
AMAZING EXPERIENCE If you want an easy, smooth, transparent car buying experience come here to Massey Cadillac and ask for Brian! He was there to answer all my questions If you want an easy, smooth, transparent car buying experience come here to Massey Cadillac and ask for Brian! He was there to answer all my questions and guided me through each step of the process. Very professional and on top of his game. Traveled up from Houston for a CTS I fell in love with online and was not disappointed. To be quite honest my expectations were exceeded. Highly recommended shopping here and want to say thank you to the Massey Cadillac team for helping me get the car I fell in love with. More