Lomira Auto

Bought our truck here. One of the sales guys damaged the truck before we even finished signing the paperwork. One of the sales guys damaged the truck before we even finished signing the paperwork. More

Disappointed in Service Department and Inspection Our experience with Sam Beck the salesman was very professional and and honest. Unfortunately the good news stops there. Our test drive of about 10 mi Our experience with Sam Beck the salesman was very professional and and honest. Unfortunately the good news stops there. Our test drive of about 10 miles did not reveal any negative issues with the truck so we went ahead with the purchase. When driving home after the sale we noticed a loud squeaking coming from the brakes and a vibration coming from the rear end at higher speed. The next day we discovered a nail in one of the tires (dealer had already fixed one tire with a nail before purchase) and when we went to look for the jack kit we found that the handles for lowering the spare tire and lug wrench were missing. After another trip back to the dealership a used jack handle was provided. I made an appointment with the dealership to inspect the issues with the brakes and the vibration, letting the service department know that I could only leave the truck for one day. They did balance the rear tires, which did not fix the vibration issue, and informed me that the brakes were within their safety specs but would continue to squeak because they are metallic brakes. The bottom line is, I spent over $24,000 on this truck and I should not have to spend repeated trips to the dealership after the purchase only to find out they will not fix the issues. More

Small, honest & fair My car, SUV and truck are serviced here. Excellent and caring workmanship performed. My vehicles are checked over completely each time. The prices My car, SUV and truck are serviced here. Excellent and caring workmanship performed. My vehicles are checked over completely each time. The prices are fair. Only quality parts are used and recommended. I'm treated like family. They have loaner vehicles to use when your vehicle is in for service. They were even able to do the brakes on my living quarters horse trailer. I'm done with the mega dealerships where you're just a number. More