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454 Reviews of Lombard Ford - Service Center
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Verified Customer
June 15, 2023
John was efficient and very courteous---politely keeping me updated on the status of the service work, while I waited in the clean and comfortable waiting room. me updated on the status of the service work, while I waited in the clean and comfortable waiting room. More
by EDRIISKA
June 12, 2023
I had a great experience working with Emma in purchasing a Ford ESP warranty. She is knowledge, courteous, friendly and professional. She assisted me in getting the plan I wanted, informed me on what to exp a Ford ESP warranty. She is knowledge, courteous, friendly and professional. She assisted me in getting the plan I wanted, informed me on what to expect with documentation, and had great follow through in providing everything she promised. It was a pleasure do business with her! More
by ML350
Employees Worked With
June 12, 2023
Outstanding people to deal with. Knowledgeable, courteous, friendly and efficient. Emma Allen is a go to person for your Ford ESP Plan. She helped me get the plan I wanted, told me w Knowledgeable, courteous, friendly and efficient. Emma Allen is a go to person for your Ford ESP Plan. She helped me get the plan I wanted, told me what to expect, and had great follow through on delivering as promised. Thank you, Emma. More
by ML350
Employees Worked With
June 09, 2023
Excellent service performed by knowledgeable staff. Would recommend there services to friends and relatives. Very friendly staff also. Would recommend there services to friends and relatives. Very friendly staff also. More
by rayter74
June 07, 2023
Efficient, Honest, trustworthy and friendly. I haven’t found a service department associated with a dealership that I trust more than Lombard Ford. It’s totally worth my drive and time to servi I haven’t found a service department associated with a dealership that I trust more than Lombard Ford. It’s totally worth my drive and time to service my car there. More
by JDC58
June 07, 2023
Will never go back after my last experience. Had to go back 2 times after the initial time for a lite bulb to be changed. Had to have the bumper removed to retrieve the harness that the mechanic Had to go back 2 times after the initial time for a lite bulb to be changed. Had to have the bumper removed to retrieve the harness that the mechanic dropped inside the bumper. A total of 5 1/2 hours in the waiting room for a light bulb replacement. More
by Dschiek
Employees Worked With
John Cersoli
May 30, 2023
John has an easy going peronality and a pleasure to do business with. My husband and I also had dealings with him in his prior employment with Subaru, he hasn;t lost his touch! business with. My husband and I also had dealings with him in his prior employment with Subaru, he hasn;t lost his touch! More
by lastevenson
Employees Worked With
John Cersoli
