Back

Lombard Ford - Service Center

Barkhamsted, CT

4.7
454 Reviews

454 Reviews of Lombard Ford - Service Center

Sort by
November 01, 2019

Great experience, will be back Great experience at this dealership. Rob who helped me was very knowledgable, understanding and a pleasure to work with. I will be back in the future. More

by Wanda2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Edwards
September 19, 2019

Great service and pricing Emma was wonderful to work with and was super knowledgeable about the options and plans. This is my second vehicle to purchase a plan from them and f More

by Te
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Lombard Ford responded

Thank you for your continued business, and your kind words, this is exactly how we want our customers to feel after a purchase from us.

September 06, 2019

Emma Allan. esp with Emma Allan was great. Great professional asset to your dealership.Knows the plans,costs and coverage for all of them.Above and beyond excelle More

by mb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Lombard Ford responded

Thank you so much, we aim to be professional, yet approachable, we appreciate your kind words!

September 03, 2019

Ford ESP Emma Allen-Above and beyond excellent service. Very helpful and went out of her way to make this an easy decision to purchase. She’s the reason I pur More

by rexedmiston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2019 -

Lombard Ford responded

We try our best to make this painless and easy, we're so glad you experienced that! Thank you much for your kind words, and for your continued business.

August 02, 2019

ESP for my sons car Recently called and spoke with Emma. She was so friendly and personable. She answered all of my questions and explained everything in detail. After More

by Char
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Lombard Ford responded

This is exactly what we aim for, thank you for the recognition, and your business!

July 18, 2019

Awsomeness The best Price for ESP want to use flawless service everything went smooth . Have already recommended to a few friends and family members if I cou More

by Jetsetter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Lombard Ford responded

Thank you! We truly appreciate your kind words and your business.

May 29, 2019

WONDERFUL!!!!! Very thankful to have my fixed and ready to drive so soon. Very pleased with all the Lombard Ford employees I have had contact with; they are always More

by Puppyperson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Knox
Jun 01, 2019 -

Lombard Ford responded

Thank you Puppyperson for your generous review. Always good to hear that we're doing the right thing! We wouldn't be here without folks like you. Your friends at Lombard Ford

May 28, 2019

Above & Beyond! I brought my vehicle in for a non-working A/C. Steve took the initiative to determine if the warranty would cover the repair expense, advising me lat More

by Mela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Knox
Jun 01, 2019 -

Lombard Ford responded

Wow, what a happy ending that story had. Nice to hear we were able to assist you in such a situation, and it all turned out well. I'm sure Steve is flattered by your review. Plus it's an incentive to raise that bar even higher. Thank you for taking the time to share your experience with others Mela. Your friends at Lombard Ford

May 17, 2019

Scheduled maintenance All work performed in a timely, effective and economic manner. Communication with Steve professional, courteous and timely. I have Lombard Ford do all More

by Truckguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Knox
May 17, 2019 -

Lombard Ford responded

Lombard Ford thanks you profusely for your great review sir. And for over 25 years of loyalty to us. Makes us think we must be doing something right. We look forward to continuing your satisfaction. Your friends at Lombard Ford

May 16, 2019

Courteous, clean, helpful. Steve and Lombard Service staff are always helpful and a pleasure to deal with. Makes the drive from Milford worth it. No regrets. Great dealership. H More

by AnthonyD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Jones, Steve Knox
May 16, 2019 -

Lombard Ford responded

Thanks again Anthony for all your gracious remarks. Sooo happy to hear you're happy! And appreciate you traveling a distance to get here. Always be sure to stop by and say HI to folks in Sales. Your friends at Lombard Ford

...
37
...