Lombard Ford - Service Center

A total WOW experience today! The entire service department was a pleasure to meet, socialize and work with. The owner walked by and passed on some good humor to make my day. And of course the servi department was a pleasure to meet, socialize and work with. The owner walked by and passed on some good humor to make my day. And of course the service was spectacular! What else could you ask for? More

Great service and great service advisor tony was very helpful And took care of me like he was is own car that is what I called service helpful And took care of me like he was is own car that is what I called service More

Service Dept displays a true meaning of customer service! Friendly, knowledgeable, reliable. from my phone interactions to in person conversations, Appointment scheduled in a reasonable time period, part Friendly, knowledgeable, reliable. from my phone interactions to in person conversations, Appointment scheduled in a reasonable time period, part ordered promptly and appointment rescheduled for repair in a timely manner. i was kept informed of the service required and questions I had answered in a very accommodating , friendly manner. Joan Anctil More

Emma thanks for your help, great to work with you This is my second warranty purchase from Lombard. I always get great service, and price. Emma was very helpful and friendly. I will always come ba This is my second warranty purchase from Lombard. I always get great service, and price. Emma was very helpful and friendly. I will always come back, and have recommended a few coworkers, and friends who could not believe the great service and prices. Regards Jim Y More

Graet service always I have all three of my Ford vehicles serviced at Lombard Ford. The work is always done correctly and in a timely manner. I worked in car dealerships f I have all three of my Ford vehicles serviced at Lombard Ford. The work is always done correctly and in a timely manner. I worked in car dealerships for 35 years so I know a good shop when I see one. More

Great Place We consistently get great service at Lombard Ford. All the people are friendly, informative, and communicate to us exactly what is going on. We have We consistently get great service at Lombard Ford. All the people are friendly, informative, and communicate to us exactly what is going on. We have bought 3 vehicles from this dealership and would not hesitate to buy again. The only issue we have is what the Ford company makes customers retrieve their own coupons and you must request and then wait a couple of months for refunds. We find this method not customer focused at all. More

Thanks to Darryl Case In parts. He realized I ordered the wrong part and called another dealer to get me the correct part. Awesome service! wrong part and called another dealer to get me the correct part. Awesome service! More

New Key Bob Drove from Southbury to Barkhamsted for service. Dropped in without an appointment to cut key and program Bob. Steve and staff worked me into their Drove from Southbury to Barkhamsted for service. Dropped in without an appointment to cut key and program Bob. Steve and staff worked me into their busy schedule and I was back on the road. Steve has been a great service representative for Lombard anytime I have dealt with the Service Department. More

Excellent Service from Emma Allen I purchased an extended warranty for my Explorer for the 2nd time. Emma was very courteous, helpful and knowledgeable on the service plans. When I n I purchased an extended warranty for my Explorer for the 2nd time. Emma was very courteous, helpful and knowledgeable on the service plans. When I needed the plans to review I received them immediately by email. I plan to use Emma and Lombard Ford for my Escape when it comes due. More