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Lombard Ford - Service Center

Barkhamsted, CT

4.7
462 Reviews
Call Service Center (855) 615-1717

462 Reviews of Lombard Ford - Service Center

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January 30, 2023

Excellent service experience, issue with my truck was rectified within an hour. Very pleased with the service received. Thank you very much ! More

by ryan_murach
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cersoli
Report | Print
Jan 31, 2023 -

Lombard Ford responded

You are welcome Ryan. We'll be glad to rectify any issues, any time. Thank you for your business sir. Your friends at Lombard Ford

January 30, 2023

Every employee that I had contact with was very pleasant. I was given a service appointment quickly and the work was performed timely. I was in and out within the time frame that they had predicted. I pla More

by KIME58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
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Jan 31, 2023 -

Lombard Ford responded

Always happy to hear when customers are satisfied. If your family or friends are in need of any of our services, please let them know we'll treat them as well as we do you. Be safe. Your friends at Lombard Ford

January 26, 2023

I can get an appointment quickly and the issue was taken care of quickly. Everyone was great. More

by T Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2023 -

Lombard Ford responded

It is always so nice to learn our customers are happy with the service they receive. Thank you for your patronage and we will always try our best to keep you satisfied. Your friends at Lombard Ford

January 05, 2023

I git an appointment quickly and the issue was taken care of quickly. Everyone was great. More

by CHBLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Report | Print
Jan 06, 2023 -

Lombard Ford responded

Good to hear! We try our best to assist our customer in a timely manner. Always grateful for your business. Your friends at Lombard Ford

January 02, 2023

Nice friendly. So far I have been pleased by their work. Techs do seem to be experienced. More

by BARKYMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cersoli
Report | Print
Jan 03, 2023 -

Lombard Ford responded

Thanks for the compliment. We're always happy to hear we're doing our job right. Thank you for your patronage. See you again in the new year. Your friends at Lombard Ford

December 26, 2022

Everything went very well they are suoer helpful when it cones to customer service at Lombard ford More

by C.serv01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Report | Print
Dec 27, 2022 -

Lombard Ford responded

Thanks for your gracious review. Glad we were able to be helpful to you. We appreciate your patronage and hope you'll keep us in mind the next time you need service. Your friends at Lombard Ford

December 08, 2022

Problem was solved after a second call. Was told service Dept would be there till 5:30 I called at 4:20 to see if I could bring my vehicle up to get looked at and they said all technicians More

by Knewks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Lombard Ford responded

I'm glad we were able to solve the problem. Our service advisors stay until 5:30 so they can close out paperwork and be here for customers picking up their vehicles. Our techs leave at 4:30 since they start the day at 7:30 a.m.

November 30, 2022

Very friendly and easy to deal with they will work with you to make everything is working properly More

by SHMCNULTY93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cersoli
Report | Print
Dec 01, 2022 -

Lombard Ford responded

Glad you are satisfied with the service you received here. We aim to please! Stay safe, and we wish you a happy holiday season. Your friends at Lombard Ford

November 23, 2022

Easy to schedule, quick service and great price. High recommended utilizing their service department for any services you need. More

by ianm21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Report | Print
Nov 25, 2022 -

Lombard Ford responded

Always a pleasure to do business with you sir. Thanks for the kind words. See you in the future. Stay safe and happy holidays to you and yours. Your friends at Lombard Ford

November 21, 2022

Service was eh, Staff is pleasant. COMMUNICATION SUCKS!!!!!!!!!!!!!!!!!!!!!!! Thanks for the loaner tho, i enjoyed driving it. More

by babycakes2@prodigy.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Report | Print
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