1,435 Reviews of Lokey Volkswagen - Service Center
I was quite underwhelmed with my service experience. The car was returned unwashed and I felt as though the service dept was trying to overcharge me in an attempt to get me to sell my car to the dealer The car was returned unwashed and I felt as though the service dept was trying to overcharge me in an attempt to get me to sell my car to the dealer for way under market price. I won’t be getting my vehicle serviced here and I will be purchasing my next VW elsewhere. More
The dealership service was great. Nice waiting area with refreshments and seating. Service was fast. And done right Nice waiting area with refreshments and seating. Service was fast. And done right More
Brian was excellent when he started several years ago. Now he pills off max from client. He never answers calls, I had to complain. Once I told him he charges me for product twice as much as on their part Now he pills off max from client. He never answers calls, I had to complain. Once I told him he charges me for product twice as much as on their part sale online of the dealership. He right away talked to parts department and they made prices invisible for customer. Choosing him as advisor, be ready to overpay. More
They always do a superb job with any service needing to be done. Thank you be done. Thank you More
Always easy to get appointments. Everyone friendly and knowledgeable.If they don’t know answer will find some one that does Everyone friendly and knowledgeable.If they don’t know answer will find some one that does More
never contacted us to let us know the car was ready for pick up. When I called to find out, they said they left a message. I told them that the number I gave them did not have voice mail. pick up. When I called to find out, they said they left a message. I told them that the number I gave them did not have voice mail. More
Great service, very knowledgeable staff. Always friendly and attentive. Convenient shuttle service for a ride to and from anywhere needed Always friendly and attentive. Convenient shuttle service for a ride to and from anywhere needed More
The men managing the service department are the best. Professional - courteous- knowledgeable seems to be their goal Professional - courteous- knowledgeable seems to be their goal More
The service department corrected my issue in less than twenty four hours. Best service ever! twenty four hours. Best service ever! More