Lokey Volkswagen - Service Center

Didn’t communicate what happened with the car. Waiting for an ordered part which is fine. Pick up the car and the old part was on the seat next to a McDonald’s bag from someone’s lunch, Waiting for an ordered part which is fine. Pick up the car and the old part was on the seat next to a McDonald’s bag from someone’s lunch, More

Fast friendly service. Everyone who worked with me to care for my needs did so with a pleasant attitude. Everyone who worked with me to care for my needs did so with a pleasant attitude. More

Visit was for something simple, but I was promptly helped and key was programmed quickly. Thank you! and key was programmed quickly. Thank you! More

This was a great experience from start to finish. Wait time a little long but I understand when people are busy Wait time a little long but I understand when people are busy More

Service dept is Super efficient and timely. Our Sales person, Nick was very helpful, to see that everything was perfect. Our Sales person, Nick was very helpful, to see that everything was perfect. More

Your sales and service departments staff are spectacular, awesome, and I really appreciate them for helping me with my purchase and up keeping of my vehicle. I would like to thank everyone. awesome, and I really appreciate them for helping me with my purchase and up keeping of my vehicle. I would like to thank everyone. More

Every one is nice my service was great didn't take much time they provided Everything u needed. time they provided Everything u needed. More

For the experience I went through really stinks and I was planning to buy a new car but now no way Jose I'll go somewhere else I'll make sure I'll tell all my friends n those friends tell others and the pric planning to buy a new car but now no way Jose I'll go somewhere else I'll make sure I'll tell all my friends n those friends tell others and the price I fell I was taking it's insane I'll give no starts on the survey More

Best volkswagen dealer in the area. Will be back even though we have another dealer that’s closer Will be back even though we have another dealer that’s closer More

Rating was for inside experience. Vehicle was brought in for passenger front window not working and passenger front door not locking ever, other doors operate properly. Solution is to Vehicle was brought in for passenger front window not working and passenger front door not locking ever, other doors operate properly. Solution is to order door handle which is expected to not work per staff then possibly order a door harness. Meanwhile they had car for 3hrs which first 2hrs car sat in parking lot untouched. 2nd car purchased from Lokey VW probably the last! Meanwhile wife has a 50k Vehicle that she doesn't feel safe driving from work. More